Y Properties

Hi My name is Seng, and I would preface by saying I have never written a review for any apt/​house I’ve rented. But I believe this review is needed to warn potential renters. Though expectations should differ from person to person I think there are fundamental things that this Property company lacks that makes it IMO the worst by far from my 20+ years of renting in Minneapolis.
How safe is the complex and the surrounding area?
Knowing that this is going to be on 28^th and Pleasant and knowing that we needed to find a place within a week. We knew the options were going to be limited but have not found it to be dangerous by any means. It’s pretty safe, has a younger atmosphere and a diverse culture.
Are the apartments and grounds well maintained?
The garbage has not been setup as of yet. There is a mountain of garbage in the back quickly forming and am wondering when they are actually going to have this set to go. The apartments themselves are new so time has yet to say how well they will be maintained. Our check-​list for initial move in has been completed and I texted the property agent to come pick it up (she prefers texts to calls). We have not had a text back or anyone ask for this.
What is the nature of the daytime and nighttime activity at this apartment?
Since there isn’t a lot of new tennants as this is a re-​gutted apt complex, all of the neighbors so far are quiet. which is great for us since we’re both working adults in our mid 30s +.
How responsive is the apartment management?
The the management has been horrible, absolutely horrible is it’s responsiveness, even telling us lies in the process.
Issue 1: Within the contract it specifies that the management company pays certain utilities, and points out that the tennant is responsible for many different things but also outlines cable. We called the cable guy to come and do the installation but he told us our building isn’t hooked up to be wired for cable. We contacted the Property company rep who told us that the parent company was dealing with the issue. We have been making continuous calls to get an update but no one will answer our question.
Issue 2: Mailboxes: I had to intitiate a conversation with our property rep on if we were getting mail. She told me that she let the mailman in so we should have gotten mail, which is true for that one specific day. We hadn’t been receiving mail since, I texted and left a few calls which where not answered until my third attempt by myself and my partner. She told me that the mail is being delivered. However, we called the Post Office today and they told us they have contacted the Management company TWICE and have had no response so they will NOT be delivering mail and all mail for all of its residents will be sent back to the receiver. We have now lost checks, medication and orders we’ve placed off the internet because our mail won’t come to our home. And now have the headache of trying to track down where all of our things are and potentially waiting weeks to get them routed back to us.
Issue 3: Garbage… how do you not setup garbage pickup? There isn’t much more to say about that.
Issue 4: Keypad for Front Entry. I’ve asked for our numbers to be setup on this 4 times, and was told that they were getting someone to program that last week. I haven’t gotten contacted by anyone to have this setup as of yet.
Issue 5: Outlets, we’ve asked for Maintenance to come and check out the wall outlets as they are not all working 4 times and have not had anyone come and ask us about when they can come in to get this looked at.
In sumation… If you can get over all these issues then maybe this might be a responsive management company. In my mind evading the essentials that should be provided in any rental is subpar at best and they should be ashamed this is how they do business. I’ve talked to other residents and they have also forged the same complaints with no avail.
I would not recommend you going through Y Properties, unless you want more pain and agony in your life.