Peak Fitness of Minooka

My wife and I have been members here off and on over the last 7 years or so, out of convenience more than anything else. Getting here is about a 30 second drive from our home. Now with this being the only workout facility anywhere in Minooka, we feel as if this once mediocre fitness center is getting even worse. With the closure of another nearby center, one would think that they would have gained a number of members from there and be able to bring in enough revenue to improve the facility and equipment, but it appears not. For example:
1. ALL of the Life Fitness machines are the same exact machines that have been in place since we joined the gym years ago. The machines are showing their age and many of the ellipticals and treadmills are frequently out of service. Every single machine is also dirty and rusty. Some are rusted to the point that they should no longer be used. I would estimate that the built in heart rate monitors work in about 10% of the machines, and that is being generous.
2. The «FREE» classes are almost non-​existent. I checked the schedule today, and all but 2 classes during the week are during the day when most people are working. With this being one of their big selling points, it sure is a weak selection of classes with even weaker availability.
3. MOST of the employees appear to be disinterested in being there and simply take up space at the front desk. They are not available to answer any questions about your account or your membership again except during normal business hours. In addition, heaven forbid you bring a damaged machine or other concern to their attention; they simply don’t care.
4. The locker rooms have deteriorated over the years, and no repairs or upkeep seem to be in sight. The odors and discoloration throughout the men’s locker room at least tends to force me to avoid it at all costs.
5. The pricing is not terrible, but as always you get what you pay for. I’d personally be willing to pay a little more for a cleaner space with more updated equipment that actually works.
6. The hours of operation are less than convenient. They close at 10 pm during the week, 9 pm on Fridays, and 6 pm on the weekends. For some of us that work multiple jobs, these just are not enough hours, especially later at night.
Unfortunately with no viable alternatives without a 20+ minute drive, we will likely stay members here for the foreseeable future.

Where to start…
First and foremost do not join this gym if there is an enrollment fee. I was charged and an enrollment fee and 4 days later they got rid of it. When I asked for a refund on the enrollment they said they couldn’t do anything.
Second. It’s a small gym with nothing special about it and they are charging about $ 30 a month and a maintenance fee 3 months later for $ 50. So be prepared for your third month to cost you $ 80 for a gym membership. The problem is that for $ 10 – 20 a month you can be a member at other gyms with just as much if not more equipment.
Third… For that fact that they charge you a maintenance fee, they sure don’t seem to fix anything. I can’t tell you how many times I hopped onto the same three ellipticals only to find out it was still broken or sounded like nails on chalkboard. They even refused to acknowledge the machine needed repair.
Fourth… This is NOT a 24 hour gym. They don’t advertise it as one, but if you work out at odd hours, this gym might not be for you. They close at 6 pm on weekends. So you’ll constantly have to work your schedule around their hours.
Fifth… They barely have any staff on at certain times of the day. This can get frustrating when you need something at the front desk. The few times I saw a fully staffed gym was far and few in between. Most of the staff look like high school girls who I think are hired on based on how good their butt looks in yoga pants.
Sixth. They offer daycare services but for at max 1 hour. At around the 45 minute mark they start looking for you. So if you bring your kid/​s be prepared for a short workout session.
Some side notes:
Most of the equipment is outdated.
Snacks and protein shakes are overpriced.
Bathrooms can stay dirty for days at a time
They do have some variety, but that means less of each machine. Be prepared to wait for some meathead to knock out his 50 sets on the bench press before you get to use it.
Pros: decently priced
Snacks and drinks are available. Even if a little on the high end
Basic membership gets you most classes but not all.
Staff is eye candy… Wooptidoo.
Overall I give this gym 2 stars, honestly more like a 2.5 but that’s not an option. It’s not the worst. And it is a nice little gym if all you want to do is workout. But look before you buy. And you might just see that other gyms offer more for less.

Good gym, friendly staff, no issues other than maybe having two squat racks instead of one.

BEWARE! Deceptive business! Not once but TWICE this place has lied to me! I signed up a few years ago and I cancelled a monthly contract because I JUST HAD A BABY! The girl at the front desk suggested I put account on hold for a few months. I said ok. (BIG MISTAKE!!) They NEVER froze the account, they STILL charged me and I had a new card so they sent me to collections! OVER $ 600!
My FIRST mistake, was going back. I signed up last March and was told that I could sign up for the 1 year agreement and if I didn’t wish to continue, I could just pay remaining months to finish contract. I didn’t go for 4 months and decided to call and cancel. NOPE! Crock of crap! They LIED AGAIN! I had to keep paying monthly on a membership I couldn’t use. (medical reasons).
I called today and asked when my membership was finished. The «girl at the counter» said 3 days ago. But I have to COME IN to cancel AND that because it’s within another 30 days I have to be CHARGED ANOTHER MONTH! Even though my membership was done. LOL I’m just REALLY confused here. Why do I need to pay for ANOTHER MONTH?! 3 days AFTER membership expired? I called my bank to red flag my account but I would have to cancel my entire card and I have bills taken off my debit card. SO upset right now! I’m now stuck paying MORE.
Take your money ELSEWHERE! These people are slimy!

BUYER BEWARE!!!
When I originally toured the gym before signing up, I SPECIFICALLY asked if the TRX classes were included in the membership. I was told «yes» by the girl that toured me. This is the only reason I decided to join this gym. A couple of days later, I found out that the TRX classes were NOT included but they were an extra $ 40/​a month on top of the almost $ 30/​a month membership fee. I was also put off by the dirty showers in the women’s locker room. There was a giant hairball in the shower the entire three days that I was a member there — which tells me that no one cleans the showers. I took a picture of it every day I was there. I will attach the picture.
I signed up for a gym membership at Peak Fitness at the end of March and cancelled the membership three days later, there was no manager available to talk to at that time. I requested a call from a manager to verify my cancelation. Per their contract, if you cancel within three business days after signing, you will be fully refunded any fees that you paid. I never received that call so I went back to the facility the next day to verify my cancelation and was told that they had «lost» my cancelation information and I needed to fill it out again and put it in writing again. I filled out another cancelation of membership form and put it in writing again as requested by the employee. I requested to speak to a manager but again, none was available. I was told that the billing person would give me a call to verify my cancelation. I still had not received a call from billing or a manager by ⁴⁄₃ so I returned to the facility AGAIN and the girl behind the counter swiped my membership card and said it was taken care of because I was «no longer active in the system.»
After checking my bank statement, I noticed that I was never refunded the $ 88.66 start-​up fee, plus I was charged the monthly dues of $ 26.95 on ⁴⁄₂₁ and ⁵⁄₂₀ and I was also charged a mystery fee of $ 55.95 on ⁶⁄₂₃ — a total of $ 198.51. I have tried several times to talk to the manager who will no longer return my calls. I spoke to a man named «Waldo» who claimed to be the manager and he told me that their biller was in the hospital and there was nothing he could do. I have not heard back since, despite calling and asking for a manager several times. I just tried calling again this morning — almost two weeks after trying to get this resolved — and was told that the manager «Waldo» was now in the hospital and maybe I would receive a call sometime next week! This is CRAZY!