Discount Tire Store – Mishawaka, IN

I have had 2 wonderful experiences with this store… one about 5 months ago with a purchase of 2 new tires and today for a screw imbedded in one tire. The first time I had an appt and everything went smoothly. The job was finished on time and on estimate and the tires are great! Today «Jay» greeted me and without an appointment and a very busy store, he came out and checked my tire, removed the screw, checked for leaks, and sent me on my way in 5 minutes free of charge! He told me about their sale today which I plan to tell my family & neighbors about. A first class business!

I’m very impressed. I usually hate any type of auto repair places. I have the warranty on all my tires. I got a flat tire the other day, literally a hole in my tire. I figured there’d be some sort of catch and I’d have to pay a fee for the tire, but nope! It was FREE. Almost $ 200 for the tire and I didn’t have to pay anything. TIP: Make an appointment, I made an appointment and I got to cut ahead of 16 other cars. Another TIP: GET THE WARRANTY. It is so worth it. The guys that work there are very friendly too!

I’ve had two great experiences! It seems like the guys are genuinely nice and want me to be safe. Didn’t fight me when I wanted something less expensive, and didn’t take advantage of me being clueless about cars! Highly, highly recommend!

Thieves! After a 3 hour wait for a flat tire, one of these cowards stole my laptop out of the car. Now, I can’t get anyone to call me back.

Customer service sucks. Looking for rims and tires for older car. Manager and agent said they would look for rims and call back. Called a source that said they had them likely. Never heard from them. Called back a week later asked what happened, said it must have slipped thru cracks even though everything was typed into the computer profile. Aaron said he would talk to manager and call back. Never heard a word from them. No excuse for crappy service. Lost a long term customer. Bye.

I have experienced above and beyond customer service. I called in the a.m. and made an appointment, when I arrived the line was out the door and phones ringing off the hook. Regardless, the guys up front are cool headed, calm and quick and once they get to you they are not rushed and make you feel like a main priority. Awesome. Prices seem average, I would definitely do your research before hand to know what to expect price wise. All in all a happy camper. In and out in 1.5 hrs. A bit longer but seeing as how I got in same day and they were swamped, I’m content.

Love this place got me in and out in less than 30 minutes. Very professional place. If you need tires or even just the air checked these guys will do that for you also

This franchise is great. Their warranty program is rock solid. I’ve used it in states such as Illinois, Ohio, Wisconsin, and Indiana.
My low review arises from this specific location’s terrible service. Specifically, Kyle, an assistant manager (regrettable, in itself), refused twice to order a specific tire replacement without first seeing the car. It was like he wanted me to make two trips instead of one. Now that’s inconvenient, and a departure from the good service I used to receive here.
Further, he represented the South Bend location’s stock of the tire I wanted as «out of stock» when, as I’ve just learned by telephoning and booking an appointment there (within the next two hours, talk about great service!), the tire is NOT out of stock at the South Bend location.
With his poor service — inconvenience, outright lies, and belligerence, the Grape Road location lost my business to another branch — the South Bend location, where service is and always has been great.

Professional and friendly staff and a clean place. Nice online resource that you can use with your specific vehicle, and even check availability and /​or schedule an appointment. Did notice a $ 10 difference between online quote and actual cost. Complimentary TV, water, coffee, tea, and juice.

These dudes are pros! Had a nail stuck in my tire. People at the dealership were much less than helpful. Took it to DT and they took care of business in a hurry. Big thanks to Matt, Kyle, Corey, and Eric. If you’re having tire issues take it to these guys.