FPA Women’s Health

Be prepared to wait at any doctors office not just this one. I have been to this clinic 3 x’s and each time was pleasant. The staff is friendly and warming and Dr. Karen Mann is great. She comes off as rude but she is most certainly not. She made me feel very comfortable especially since i was nervous and uncomfortable to begin with. Sense of humor and kind hearted. They have a tv in the wait room before you go into the procedure room. I love coming here and i would recommend this place and Dr. Karen Mann!

**Note 3 stars is due to waiting so long**
I’ve been here a total of 3 times and each time I’ve had a good experience with the staff and a beyond great experience with the Dr. I’ve seen her all 3x’s and she’s so great. Makes you feel very comfortable. She’s extremely informative and makes it a point to answer all your questions. I’d give this place 5 stars if it wasn’t for having to wait 2 hours. I’ve never waited any shorter than that.

I was treated very unethically today. I made an appointment with Dr. Jackson, I specified I needed a female. They kept lying to me, made me wait 2 hours to only shove me in a room with a man who can’t even answer questions on birth control.

Dr Karen Mann made me feel extremely comfortable and relaxed, she followed up promptly, was very thorough, and super patient with all my questions. She made what was a scary visit as relaxing as she could and took time answering any concerns I had. Returned all my phone calls and was overall a kind human being and great bedside manner. She was very professional and knowledgeable, yet extremely caring and concerned at the same time. Very clean facility and friendly office staff.

Had an appointment today, and was out in 2 hours because I was the first patient. Espi took care of me. She’s great! Kind and caring. The ultrasound lady was great as well. Very polite. As was the girl that did my labs. The 3 star rating is for the nurse lady that took me to the operating room and prepared me. I dont know her name. She was a black lady. Rude, not caring, didn’t greet me. Walked super fast and ahead of me, asking me questions while I was trying to catch up to her. That doesn’t help when you’re already anxious and nervous. Then, the older Asian nurse in recovery, she was worse. You wake up feeling lost, groggy and dizzy. She was trying to take my blood pressure and I moved my arm. This lady went off on me, and I’m trying to figure out where the hell I’m at. Im really trying to figure out how people like these two aren’t trained on how to deal with women that are in this situation. The last person I saw was a lady who’s name started with a V. Cold, to the point. Whatever, I guess they’re doing their job. I just thought they’d be a little nicer and more compassionate like the first people I encountered. The doctor did come in and check on me in recovery. Overall, FPA is great for women’s healthcare needs.

First visit: I had been sitting for an hour and 40 minutes just in the lobby alone. Their system went down, but unless the gyno is living inside the computer, I see no reason for the world to stop turning. And their system went down before my appointment and no one called to even notify me.
Second visit: had to come back for a second time. a month later… systems are working just fine, and I’m still waiting for an hour to go in… and I have an appointment. So, it’s safe to say, prepare to be here for 2+ hours every time. I don’t think I’ll be coming here again. It’s not even worth the best gyno. My time is more valuable.
NOTE: I’ve had two people approach me to apologize sincerely about the wait time on my second visit which I greatly appreciated and that’s why I added a star. Some places don’t care about their reviews at all. EVERYONE is very nice and I leave feeling good, but I just need to find a more efficiently running place. If time for me wasn’t an issue I’d come back. If you don’t mind waiting, then everything else about the place is worth the visit.

The staff can be very friendly at times & when you don’t have private insurance this is a good alternative. Just be prepared to be here for at least 2.5−3 hours-​usually longer. Even when you schedule an appointment, you won’t be seen anywhere near that time. The doctors are nice & knowledgable but the way the office is run is ridiculous– they have no regard for your time at all.
I’ve been coming here for 6 years & and the main reason why I come back is due to the fact that I’m a full time student/​part-​time worker & can’t afford private insurance and I’m covered through PACT here, therefore it leaves me at this. Plus it’s local. If you have the option to go elsewhere do it. Chances are you will find much greater quality of service and friendlier staff elsewhere.
Besides that, office is clean and you’re more thank likely to find answers to any questions you may have regarding your womanly medical/​health needs.

Everyone is really nice & kind there

I was a first time patient here had some procedure done i was very happy i was taking in on time staff was friendly & dr explain the procedure very well not only that but i was done within an hour! I highly recommend this place !

Secure, clean, compassionate and safe place for women’s health care. I’ve had very pleasant experiences there under the circumstances. The entire staff is incredibly helpful and kind especially Dr. Mann and Monica. I highly recommend this facility to women in need.

I recalled the longest drive with my mind spinning around all the way to Glendale clinic for my operation. Often cries of guilt, scared, sad, mad and panicking at 40 years old of age so I salute to all women that have had experienced. Once I sat and checked in with Kathleen who was one very professional staff, all the heavy load were gone, choice made with clearer mind in positive aspect. Besides Kathleen herself that I happened to never forget her name but all ladies staff were very attentive. I know… I know they looked all tough but I made most of them burst in tears with laughter due to my unfortunate situation. Then follow up in Mission hills clinic I saw Kathleen again! This woman is every where to make sure you ok! Every wounds need proper times to heal but thank you all staff and of course KATHLEEN !!!

Words can not describe how pleasant my visit at this clinic was. In total I’ve gone about 3 – 4 times for a number of things and have no complaints. All the staff are very helpful and answer all your questions without you feeling bad for asking. They always make sure that you are comfortable. Aracely was the one who helped me at the front office, I also love that they stick to their appointment system and actually attend to you at the right time. Another thing I liked was that they try to get you in and out as quick as possible which makes it continent because then I won’t have to ask for the whole day off from work! It makes it more continent to go to their office.

This place is awesome!!! I needed a morning after pill, and the medical professional, Monica, was so knowledgeable and extremely helpful. I was able to get my pill the same day thanks to Monica. I love this place! My first time was great, and if need be, I will definitely come back!

The staff at FPA Women’s Health in Mission Hills is so wonderful! They go out of their way to make you feel comfortable and the environment is very relaxing. They are very efficient and do a great job of getting you in and out. They offer all types of birth control that you can choose from! I am happy I chose FPA Women’s health, and I wouldn’t go anywhere else for my women’s health visits!

FPA IS TRULY AMAZING. My whole experience would have been 10 times worse without them. They made me feel very comfortable and I can’t stress that enough. It was hard for me going through many things in my life but coming into the office and barring them say «don’t worry we will help you in any way we can». That meant a lot to me. The staff goes above and beyond for its patients and the patients do not give them as much credit as they should.
I can in about out a month ago, getting birth controls and anything else I needed was very convenient. It was fast. You even see how the staff works so hard by them always running around trying to get patients in. I also like how they have certain rules. They are just trying to make the office as comfortable as they can.
On staff member, I don’t know her name, I wish I did but she was so sweet, she was the one who went above and beyond for me. I would like to thank her tremendously.
Overall I think FPA was great. I definitely recommend this clinic for future customers. They will help you in any way they can.

I’ve visited this location twice within the last 2 and a half years, and I have never had a problem. The lady at the front desk was helpful, and just seemed really efficient. Friendly enough, clear and concise. I’m not there to chit chat and take up their time, but she was definitely not rude.
I like the waiting room. Dimly lit with wooden blinds and some actual décor and comfortable seating. Gives you the living room feel rather than waiting in one of those convenience-​store lighting type of waiting rooms with opposing chairs awkwardly facing each other and no windows. This location is overall discrete, clean, and parking is ample (both private as well as street). As mentioned in the previous review, it’s in a professional office buidling, so there are a number of suites for different businesses. The building is easy to navigate, and elevators work just fine.
The staff was very helpful, friendly, caring, attentive. Some friendlier than others but I literally never felt unwelcome. They were great with helping me fill out my insurance paperwork. The nurses are also very friendly and seem to be even sweeter. They have patience and a sense of humor. I’ve seen two female doctors for my exams, and on both occasions felt extremely comfortable, well-​informed, and never felt like I was rushed. Also noticed they both took seats after the exams and insisted I ask or mention anything. It felt like a true doctor/​patient experience.
I would highly recommend this place, but beware of the patients that visit this office. Many are young, teenage girls that are scared to be there. so it’s a little depressing. That of course doesn’t and shouldn’t reflect on the office itself, but just a heads up. I will definitely be returning here for my women’s health needs.