Crown Valley Imaging

Great service. Only issue was going to their online payment page at
where I discovered it was NOT a secure ‘https’ site. Whoever built their site knowingly failed to secure the payment page. That’s a great way to give your credit card information to hackers. Don’t use it people.

Scheduling was easy, parking great, the receptionist was friendly and efficient, and my technician, Brandon, was amazing at allaying my fears, and making me comfortable during a procedure I felt nervous about. He also managed to find a vein for my IV which almost never happens! Hopefully I won’t have to go back for anymore radiology but, if I do, I would definitely go here again.

I am shocked at how great they are! Darren was so awesome! I didn’t have to wait very long, and Darren kept me updated the entire time on how much longer the test was going to take. Plus, the front office staff is super nice and was completely on top of all my paperwork.

Have used this facility twice and my husband as well. Having worked many years in radiology, I attest to the total professionalism of the staff and doctors. I wouldn’t go anywhere else, period. If you get a request for Xrays, MRI, Ultrasound, or CT you can take those orders ANYWHERE regardless of the script PAD they use. Take it here. This facility even saw me late one night to rule something scary out. They didn’t make me wait weeks for results. I spoke to the radiologist after the test. This doesn’t get any better. I also had flat films an ultrasounds here, and total professionalism all the way around, and NICE and caring staff. That’s what we all want and here is where to get it!!!

Very disappointed. rude and very unorganized service. They totally messed up my appointment schedule and I had to wait an extra hour in an uncomfortable and hot waiting room. As a company that works with patients dealing with pain, they showed very little compassion and sensitively. They do have in house blood work and sedation available. Even so, as someone who values good customer service and finds these medical procedures exhausting, I will not be returning. I suggest Memorial Imaging in San Clemente.

I had the WORST experience that I’ve Ever have had in my life at the hands of a blonde Nazi witch that did not understand the fact that my whole body is racked with rheumatoid arthritis pain! She was rude, pushy, mean and obviously didn’t like her job or maybe she just didn’t like me. She was nice as pie to the lady that came in after me. She actually made me cry and I NEVER cry!!! She also made me feel stupid and I have an IQ of 120! I would rather have 100 mamograms and colonoscopy than Jane her do x-​rays. She better hope she doesn’t get RA and get stuck with a rotten x-​ray person such as herself! She’s way too unprofessional to even be called a technician!
I will NEVER go back there again!!! I should state that the ONLY nice person there was the receptionist and even she experienced the wrath of the witch when I was there. I don’t know how she stays there. She deserves a metal!

I think what really separates this place is it’s awesome people. They are all very personable and caring individuals. I have visited this establishment twice in the last month and both times my X-​ray tech quickly took care of me and made me feel like I was in good hands. I have to get an MRI and I will definitely be back. Also another big plus is that they store all your images on their secure website and your doctor has access to them as soon as next day for both my cases and multiple doctors can access the system and see the results without me having to transfer information around from doctor to doctor. Thanks guys!

The girl in the main lobby wasn’t too friendly, but in the imaging suite (170) Jennifer was at the front desk and was really nice and welcoming. The technician (I didn’t get her name but she has shoulder length blonde hair) was the nicest ultrasound technician or really any procedure technician that I’ve ever encountered. She made me feel very comfortable and even walked me out.

First MRI ever and I was really nervous. The staff was understanding and gave me something to relax me. The technician was wonderful too… caring and considerate.