Worst gamestop! Bought a brand new game and when I came home opened up the box and found no game! I bought an empty box! Now i have to drive all the way back there to get a refund! If you buy anything from them make sure its all there!
Conor B.
Rating des Ortes: 3 Chatsworth, CA
The staff is very friendly and helpful. However, the store is small and often quite crowded & lines can get very long. If you go in an have a question but there are people waiting to check out, don’t count on your question being answered anytime soon.
Steven F.
Rating des Ortes: 5 Aliso Viejo, CA
I love all gamestops and I dont really care at all how good the service is. The service would have to be seriously horrible for me to consider it a negative. I dont really expect that much from a chain like this because there is only high school kids that get paid 8.75 an hour. Its a video game store do you expect them to give you a lap dance when you go to pick up the latest Call of Duty? No. Also, how could the service at a Gamestop ever be EXCEPTIONAL?
Tony D.
Rating des Ortes: 4 Los Angeles, CA
GameStop is always a fun place to be for me, but the workers shape my experience a lot as well. This place has a group of the most dedicated and nicest workers I’ve met. The selection of games may not be as great as others because the store is small, but they go out of their way to call other stores and find the game or peripheral you are looking for. Plus, they are honest when you ask for their advice. I asked if the PS3 should be something that I should get because I’m a Wii person and they told me that it really just depends on the type of games I play. They said if I was into the intensed hardcore games then a PS3 would do, but if I wasn’t then I’ll be good with the Wii. They don’t take advantage of your questions to push sales and I admire that.
Jane S.
Rating des Ortes: 5 Denver, CO
I always feel like stores inside of malls often have the bad luck of getting crummy employees… kids getting their first job in high school, adults who have burnt out, etc. But this mall in general seems to do really well attracting above average employees(except for some places in the food court that will temporarily remain nameless). Not only is the mall a generally OK place to be, this GameStop is EXCEPTIONAL. I have never had a bad experience here. The shopping highlights: –They have a fantastic supply of used games for all platforms and used DVDs. –They usually have used game consoles of all types in stock at competitive prices… and it is worth it not to shop around. –They answer the phone politely and will always check stock for you and hold what you need. –They don’t try to «gamer quiz» me(more on this later). –If they DON’T have something, they will check another store or tell you when they are most likely to get it in. Not only that… but there are some cute employees here(yes, hot guy with the tattoos who likes BioShock… I am talking about you). It can be hard going into gaming shops as a girl, and they are always super nice here. Not only that, but I came in here a few times with a friend who is a mom and was shopping for her kids for Wii games(which I know nothing about because I am off the Nintendo-sauce and am currently on a 360 kick… and probably will be for awhile) and they were super helpful without being condescending. Not only that, but the employees here will take the time to recommend games for you based on the games you currently like. Also they don’t try to do the measuring contest about«how much do YOU know about games, little girl» which I LOVE. I am not a game expert… I know what I like, and that is all I play. If I’ve never played something, chances are it is because I’ve never heard of it, and I’ve never heard of it because I don’t spend my whole life on , and I don’t spend my whole life on because…well…I have stuff to do. But if you want to tell me about a cool game instead of challenging my street cred, then, well… I will love you forever. And I heart all GameStop employees. It is always a joy to shop here and I will often come here instead of the location on Moulton when I am in this area, even if it is more of a pain to park at the mall. Best parking spot is near the food court; GameStop is located downstairs, almost underneath the food court, near Sweet Factory, across from See’s Candies and MAC. The proximity to See’s is another reason it rocks… Thanks for being cool to baby gamer girls, guys.