Valvoline Instant Oil Change

STAY AWAY! I made the mistake of stopping here a couple of weeks ago and ever since then my car has been leaking oil all over my driveway. Prior to coming to this location I’ve always serviced my car at the dealership and I’ve never had any problems with my vehicle and now it is leaking oil like a sieve. These places are fast and convenient, but will destroy your car in the long run so stay away‼

friendly, quick, funny and light hearted staff! I liked it here :-) You’ll be in and out for sure! I love the codes they call out too. so entertaining to listen to :)

I have to be honest, I am not a fan of getting an oil change at places like Valvoline due to a past bad experience.
It was a Sunday, and my mechanic was closed, so I had no other choice. I bought windshield wipers from this location about a year and a half ago and I remember the staff being really friendly and easy going.
I went around 1pm or so, and there was no wait. I was directed right into a lane and immediately Sidnie started yelling out commands, checking my blinkers and lights. Then another gentleman did the same thing and they started my oil change. I communicated with three or four different employees and they were all super friendly, and joked right along with me.
They had commented on my windshield wipers no longer being pink, they were the breast cancer wipers from 2014 and completely faded. Sidnie mentioned she thought they still had some in stock and she went to check. She found a different type, but then let me know they had pink polka dot ones. YES! I asked to see them and she brought them up and I instantly fell in love… so $ 50 later I had a new set of pink polka dot wipers. AWESOME!
They did not pressure me to purchase anything, did not tell me I needed anything done above my oil change and I love that. Previously at another location I had someone tell me I needed my Serpentine Belt replaced. He was unable to get it out of my engine so he couldnt replace it — and I went to my mechanic who told me it did NOT need to be replaced but only tightened. So I appreciate they did not try to screw me over here by telling me false information about things needing to be replaced. I respect that a lot.
I will definitely come back here again for oil changes.

Great staff and always friendly! They work so hard and juggle between cars. Best of all– they all work as a team!
Nice work mission viejo staff!

I had a great experience here! I’m really sorry I forgot the girls name but she was very helpful and knowledgeable! The windshield wipers were cheaper then at Pep boys n they are Bose! She explained well the oil choices! I was very happy with my service!

I bought a groupon for this location, the service was quick. A few days later noticed my car was leaking oil. Took my car to the dealership only to find out the leak was caused by valveline’s oil change service.
Will never come here again. My dad had the same issue with his car as well.

Super fast and easy! They always get you a good deal and have you leaving within 15min! They’re all super nice and knowledgeable, everyone is helpful and prompt. I feel like I’ll be driving safe after this!

Staff was nice and helpful but all the crew was arguing with each other and made us feel a little uncomfortable. However, that is not the reason for the 1 star. The reason is because they forgot to close the lid under the car that they opened! We drove about 3 min from there and was fine but once we got on the freeway we started hearing a loud flapping sound against the car. Thankfully we were only going to the next exit and we pulled right over and saw the problem. We were not too far so we just went back and they fixed it and I was willing to overlook that but we pulled over to a gas station to check and they zip tied it shut! Which means they must have lost the screws/​bolts and that was just unacceptable. Very disappointed! Do not recommend this place.

Friendly staff and nice to get out of the car. However, I can’t get over the fact that costs 115.00 for an oil change. Now I understand that the car takes full synthetic and over 6 qts, still seems overpriced. I’ll be going back to Walmart for my next oil change.

Helpful friendly service. Great staff and not pushy with additional services. I recommend them highly. Brando is a great tech that explains the services fully and makes sure you understand what is happening.

I had my oil changed a week and a half ago. They had a guy who was ‘training’ check under my hood. Not only did he suggest we replace our air filter and power steering (when we had literally just replaced both that morning) but they left the fuse box open AND left an 8 inch extending arm for a socket wrench in my engine bay where it was banging around the last week. I I not recommend these guys at all. Very unprofessional

Very fast service! I could not believe how fast it was done. Very helpful guys working here! Have many recommendations for my car, but didn’t pressure me to take care of them right this very second. Will definitely be back for other services on my car!

First time at this Valvoline location and everyone is super friendly and works hard. They said it would take 30 mins to get started and it took about half of that. Definitely will be coming back.

Oh my gosh this was the best oil change I have ever had. Joel the manager was very thorough and his staff was very helpful I definitely will go back!!!

They do motorhomes! I bought a 77 Airstream Argosy 28 moho (Chevy P30 chassis) on eBay. I brought it in for oil, coolant, power steering and differential fluid flushes — no problem. Trans fluid looked new so didn’t change it. The guys and gal at Valvoline were very accomodating for a rig that was built before most of them were born. They called Valvoline’s ‘fluid hotline’ to dig up info on the old beast. They even noticed a missing trans flywheel cover that was sitting inside one of the rv storage cabinets and replaced it gratis. I have all of my 8 cars oil changes done here– they’re quick, easy and competent. Well done and thanks!

I came here a month ago and ended up with a minor issue, I brought it back and they checked everything for me again and made the issue right. Thank you so much I love your service!

Quick service. Friendly staff. AND you don’t even have to get out of your car! Score for the lazy girl side of me.
It’s also close to a coffee shop and some restaurants if you need to kill some time though it is unlikely. They also have a coupon on Unilocal right now for 10 off.
5 stars.

Everyone at this location is extremely nice and helpful. I have gone here multiple times to have them check out problems that I felt were being caused by «regular» shop that I was attending. Valvoline, on multiple occasions now, have been able to diagnose, repair, and top off my vehicle in just a few minutes. Brandon especially has been extremely informative and genuinely pleasant to work with. This place is definitely my go-​to shop!

I stopped by for a conventional oil change around 2:30 p.m. on a Monday. A gentleman with longer hair was beyond friendly, communicated very clearly and made me feel like a valuable customer. I was in and out in about 10 minutes. I paid around $ 40 after I found a $ 5 off coupon online.
There are cheaper places but it was worth the quick and friendly service!

I went in today and had my oil changed. Nick was very professional and didnt try to upsell me or rip me off, great customer service! Also very quick oil change like 10 minutes. I highly recommend! !