Choates Unbeatable Tree Care

Choates gets 5 stars from us! So responsive, stuck to their quote and did a wonderful job. Appreciated how quickly they responded and how they made recommendations on a few trees that just need to go. We definitely recommend and will use them again for this property. Thank you Choates.

To start off… I discovered there is «still» is such a thing as «Top notch customer service» in our world! There are not enough words to express how grateful and happy we are with Choates! My parents were victims of the Butte Fire and having had no success with local companies due to the overwhelming volume of damage to their community we began to reach out to central valley companies. Having no luck until we found Choates. They were prompt, kind and extremely professional. They quoted us quickly and came out the next day for service. They removed my parents problem trees safely and skillfully. They treated us like family and we would recommend them to anyone and everyone. It is nice to know there are good-​hearted people out there that take pride in what they do and use their skills to help others. Thank you for everything… we appreciate you!!! You showed your genuine concern for my family in a tragic time and that means so much.

Very happy with their services. Our Crape Myrtles were trimmed last year by anither company, and when they came back in last spring they looked awful, We weren’t aware of just how bad the last guys were, until the Choates crew finished the job. So much nicer looking, fairly large job done quickly. Will use than again for sure. Great price, work and attitude.

AWESOME CHOICE!!! So glad I called these people! Helpful, nice, professional, and very knowledgeable of their job! Highly recommend for any tree service! Thank u for everything!

If it were possible to give zero stars I would. They were supposed to be at my house today at 11am to give an estimate and by 11:20 I called wondering where they were. Well, a woman answered the phone with an attitude and said oh he came at 10:45 and left a card. Left a card? Is that giving an estimate? I don’t think so. Then she cops an attitude because I’m upset. DO NOT GO WITH THIS AWFUL RUDE COMPANY. YOU WILL WASTE YOU’RE MONEY. Oh and receptionist lady: have some phone presence when a customer calls your business. They way you spoke to me on the phone the previous day was horrid.

Cheap prices, but poor customer service. The owner likes to intimidate women, has a bad TEMPER and isn’t shy about using A LOT of foul language. Definitely worth spending a little more money, to get good customer service and an enjoyable experience. Saving a buck, definitely wasn’t worth it.

I don’t think they have cleaned up their act. It is obvious to me that they do not care about their reputation nor their business. I’ve called 5 times to ask them why they have not come out LIKE THEY SAID THEY WOULD to fix the Mail Box that THEY damaged when cutting down my neighbors tree. Each time they said they forgot. This was over a 2 – 3 month period. They weren’t fooling anybody. They had already been paid and once they get the money, your concerns are zeroed out. Definitely NOT a professional service. Don’t pay until you have looked at everything and checked with your neighbors.

We had 2 citrus trees trimmed, 4 thick bushes removed and 2 neighboring tree overhang trimmed. Excellent work — they were quick, efficient and cleaned up after themselves. The bush removal was absolutely thorough, not just down to the stump — they ground it out. Any dirt/​leaves/​branches, etc they made sure to clean up. My husband found them through another review website where they have high ratings more recently — apparently they saw the poor reviews from 2013 posts and improved. I am 100% satisfied customer! I highly recommend this company to anyone I can!

Absolutely unreliable and horrible quality. Great with tree removal and tree service, but NOTHING beyond that. Attempted to replace a fence, overall job was horrible. One day job turned into 5 days of calling and requesting «someone» come out. Finally got one guy who struggled throughout. Poor quality, one nail in each board. Cost exceeded original estimate, wrong, materials and fencing not to standard. Great disappointment, will need to now replace this work. Waste of money overall!

if you are looking for a very unprofessional, undependable, lying, rude company than choates tree care is the company for you. the only thing the owner has followed through with was the quote he gave which was the best out of all other bidders. definately not worth the cheaper price. it has been a month since i have heard from this company and they were at my house whenever they wanted never honoring the arranged times. i was told the job would be done in one day but they were here for 3 days and were very unprofessional while working. i had to pick up their shirts and food from my back yard. they left so much debri not only in my back yard but covered half of my street for 2 days i was lucky the city didnt issue a citation. anytime i would call to complain the owner would answer really rude and then tell me he would come to personally fix it and never did. he sends these boys that are early 20’s to do his work and all he does is show up for bid so dont expect that hes going to come and do the work.
so here is the worst part. they were paid a month ago in full because they told my landlord they had completed the job. they lied to my landlord and took his money and never returned to my house to grind out the stumps that was part of the job. i called him to ask why he hadnt finished and he said that he had to rent some costly equipment to complete the job and that he would follow through. i havent heard from him since that day about a month ago… they are liars and steal your money. it is definately worth paying a little bit more and getting a reliable service in this companies case. cheaper isnt always better for sure. thanks choates for not finishing my trees and abandoning your job. i dont know how you stay in business.

We had a huge cedar tree fall on the house during the Christmas Holidays and Mark and his crew were right out to get the limbs off our sunroom. They later came out and removed the entire tree which was just huge. They were by FAR the best price of several companies that came out. They also did a great job of cleaning up the debris which was no easy matter because it had to be taken out through a garage exit.
Our neighbors also used the company to come clean out the mistletoe along the street and were pleased with both the price and service.

If you’re looking for dependability this is NOT the company to go with. My initial interaction with the woman who answered when I first called was excellent. They were quick to get to the property, give me an estimate, and even set up a day for the service. I called back the day before the scheduled service and asked about the 20% off coupon they advertised on the website for first time customers. The woman said it had expired! Really!?? Then why is it still up on your website??? after some hesitation she said Mark would honor it. They put me off numerous times. They used excuse after excuse– not sure if it had to do w the fact that I was using a coupon. They lack communication! They left tons of branches and debris after the job was completed (took 4 scheduled appointments!). When I brought it up to them, they said the debris was already there. Very difficult to do business with. Would not recommend them nor will I be using them again! They make the deal sound sweet, but did less than they promised. I was tired of dealing with them and wanted to get it over with! Should of read the reviews on this company first! Zero stars!

I noticed that the one review that this tree service got was filtered. Actually, I had the VERY SAME bad experience that the filtered review described just six month ago. My experience was in March 2013. A guy came out and gave me a bid that was less than a much more reliable service. When I spoke to him, he made it sound like he would get started with the work and have it done on Thursday that week.
How foolish I was to assume that this character Mark would do the work when he said that he would. Instead, the first move was to have his administrator call to say he was too busy to do the work on the day he promised and that he could be out there the next day. Then the following day (Wednesday almost a week after the Thursday I expected him) he called to beg off to the following day.
I am a landlord and one important detail he thought he could just ignore was providing a written estimate and arranging for billing. Because I have a 209 cell number, he never asked but just assumed that I would drop everything I was doing to come and pay him. Or worse yet, he assumed that the tenant would be making all the decisions about what work I would want to have done.
He balked when I asked him to fax or email a bid. But I should not have worried … The very next day he called to flake out on doing the job.
Foolishly I went with Choates because Mark undercut his competitor AND he promised to get to the job faster. I paid the price. I thought by going with Choate’s that my palm tree would be trimmed before the next windy day. Now I am at the mercy of the weather. I had to go back to the satisfactory vendor and wait more than three weeks.
Kathy, that one star was all he deserved!