Department of Motor Vehicles

I understand this is government… but it is so disgusting! The seats and walls, so gross. This is embarrassing, I guess people out of state, or people from other countries come here and want to RUN back! Filth…

Dmv sucks regardless but this dmv is the worst of the worst ! Dirty, dirty, dirty. I’m going to have to take a shower when I get home. Smells like bad breath & bo. Lines are always long, always no matter what time you come. There’s no order. Complete craziness.

There’s no option for 0 stars… what a terrible service, I wish they didn’t have so many letters: A, B, C, D, etc
Why don’t they just assign a plain number and go on? I had the letter C, and they kept on calling Fs, so some lady with the letter F arrived arrived 10:35 and was out before I even got called and I had arrived at 9:07, so the DMV doesn’t honor the first come first served basis. It is 11:46 and I’m still here… almost 3 hours and nothing. Horrible, horrible.

If you make an appointment by phone or online, you are in and out within 15 minutes give or take depending on your reason for being there. The employees were friendly enough and one even smiled. Not a perfect ⁵⁄₅ because hey, it’s the DMV. Not Disneyland.

The ladies of the DMV were so great this morning! I am from out of state and was confused with the registration process. Each person I worked with was extremely kind and patient with me. Essentially, if you are nice to them, they will be nice to you. If you are a jerk, why would they be nice? Thanks for the quick and easy service this morning! ! Oh by the way, make an appointment or don’t complain about wait times :)

It’s the dmv. What can I say? Lines are there, things flow. Human error is thee biggest factor. There are «characters» only because we don’t see each other not interact as much as a city as a small community, so everyone seems «weird» and all you have to do is start a conversation or be helpful and you’ll get to know some of your neighbors. If you are in a bad mood or need things completed in a quick and timely manner then I would call ahead and make an appointment while getting as much information about what you’ll need to bring, show, document and to fill out and exactly where you’ll be going in the facility. Also aunt call AAA and see if you can just use their dmv branch off coffe and standiford? I don’t mind the DMV at all, and I HATE bureaucratic paper work and redundancy! So, it can’t be thaaaat bad of a place

This facility is dirty, smells bad, is much too hot all year around. The floor was incredibly dirty.
Wait lines are incredibly long just to get inside.
I tried to get an appointment in January and the first available was in May. Can’t wait that long.
Went to the Turlock DMV office instead.

Wyatt Insurance can renew your registration and walk out with your tags. No waiting in line. Wyatt Insurance will also transfer your vehicle in your name if you just bought a vehicle from someone. Plates and instant tags! Located in Ceres on Mitchell Rd.

I’m loving this DMV! I had an appointment at 10:10 am. I got there a little early about 9:45, went in thinking even the appointment line might be long too. Nope only stood for maybe 5 min. I told the woman my appointment time and she marked me off gave me my number and I stood waiting for not even another 2 min. and my number popped up on the number screen. I was like wait… REALLY! I don’t have to wait anymore??? WOW! So I went over to the window paid to have my license renewed, did a quick eye test and then sent to take my picture, which I was not ready for. Owell… I was out of there before my appointment time. I think I may have made a record for getting in and out of their. If I ever need to come back I know to make an appointment and even show up a little early as well.

The lady with the clip board at the test taking station. Very rude and have no respect in talking to customers.
Lady: you need to learn some customer etiquette skills.
Day:11/5
2:30−2:45pm.
We are not living in the 60s anymore so you don’t need to talk to minority customers, like myself, like your slave.
I was very much disrespected.
Remember, the test clearly states if I walk out of the test, I will fail. I am aware of that. There’s no need to get angry at someone because they have an emergency to leave.
I’m bringing this up to the state.
This was one example of whythere are so much discrimination and continuous inequality.
You need to leave this work lady

Worst place in the world. Every time I come the workers are so rude. I absolutely hate coming here. I pay it all online to avoid coming here. They have no professional customer service. They act like they are paying from their pocket when it comes to crediting. I just wish I understood why they are so snotty. Some are great at it but most of them just don’t deserve working here.

What’s the point of calling the 800 number for answers to only get to Modesto dmv to find out that have their own policy. So frustrating!

Appointment! Appointment!
I had an appointment at 8am, and was out by 8:06am. Unless you like hanging out and wasting your day at the DMV, make an appointment. Try to get an 8am appointment, will be faster, something I do always.

Tons of trips to the DMV. All bad finally writing a review, make an appointment. Otherwise you will not have a positive experience. Doing what they suggest wil make your trip easy and convenient.

Believe its the only dmv in this town. It’s crazy busy, the lines can come out the door. Wait time is forever long. Standing in long for however long to get your ticket number and then sit and wait for another maybe 1.5−2 hours for your number to be called. Not always a nice day to be spent at the dmv. Worst part of it all is having to stand in a line around smelly people. They need like air freshener in this place. This dmv is not the cleaniness either. But you do what you gotta do to get stuff done. However the customer service is pretty friendly and good. Oh and they added this machine where you can bring your tag renewal and scan it at the machine and it prints out the tag right there. So you dont have to wait for it in the mail.

As with most DMV experiences for a huge percentage of the California populous, this one was just as stinky.
I had an appointment at 4pm that day but decided to come earlier since I was already in the area. Upon arrival I was greeted by a long line out the door and upon joining it, it didn’t move fast at all. I later learned this was the triage line of sorts where you speak with one of the clerks and they give you the forms or advice you need along with a number. By the time I finally got to the front of the line they added another clerk to handle the massive line, great timing people!!!
I was given a form and instructed to go to another line to get a number once the form was completely filled out. I did as I was instructed, given a number then took a seat. I waited for nearly 20 mins before I was helped and business completed.
In all, these two stars are for the clerks I dealt with, they were sweet and helpful. Their process though leaves much to be desired!

Since I like the idea of an adventure, I went here on Halloween.
I made an appointment, and I was literally called up to a window within 10 minutes upon arrival. I have a feeling that this DMV purposely expedites people with appointments to further rub it in the face of all of the people who don’t have appointments. It’s just a theory, but it seems to be the case.
The process was a bit funny, in working with an employee dressed as a wench, but hey, it added some spark to an otherwise dreary state-​run building.
Things observed: 2 year old boy dressed as 1970’s pimp, a group of 5 people problem solving together in how to use a self-​check-​out for car regsitrations, many enormous people taking up two chairs each, a general dirty people factor with flies buzzing around said people, and a confusing initial line which isn’t set up in the most streamline fashion. If you have an appointment, you can bypass that line to the right and just go to the main aisle and wait there.

I walked in the door and stood where everybody was waiting in line only to have a blonde haired employee jump out and scream about how people were lining up in her way when nobody had any way of knowing. I’m sorry, maybe it is a stressful job, but I’m in line as I speak now and she treated everybody as they were if less value. Terrible service. However, other than that it was okay.

The good news? I paid off my car. The bad news? It required a trip to the DMV to make sure the records were updated as to my being the sole owner of my little Honda Hybrid. I have seen nothing but ‘bad raps’ posted about the DMV so I decided to be meticulous about following their recommendations for having a positive experience. I went online, I made an appointment. I showed up 5 minutes before the DMV office in Modesto was to open. I got in line (a long one) and I LISTENED to the instructions given out by the security guard.
Long story short — because I followed those directions I was done by 8:15am (my appointment was at 0800). It worked!
If people want to have a positive experience at the DMV, my suggestion is to do what THEY suggest — make your appointment online, show up on time and follow directions.
Amazing.

LMAO… I have nothing better to do then rate a DMV! Who really ever has a good experience here? All I can say is that the wait wasn’t unbearable and it was a freaking shocker that the people were actually friendly!
she didn’t give me an attitude and she was actually pleasant. I was even greeted with a smiling face!!! WOWZERS!!! She musta been on something right???
Downside was that the place was a mess… bathroom was gross! Considering how many people who ahead of me, the line moved pretty quick… I’m officially bored with life when I review the DMV.