POORSERVICE ruined returning customers. We went there for a birthday dinner. The dining room was very empty, but the bar was busy. Our server neglected our party to wait on food orders at the bar. I believe they were understaffed. We used to go there approximately once a month because it was a decent place to go out for dinner with our family. However, since we had incredibly poor service, we have not yet been back. We spoke to the server about the poor service, he stated that he understood and apologized, but you can’t go back in time and fix the problem.
Manda J.
Rating des Ortes: 1 Bloomington, IN
Went here earlier tonight for Christmas Eve dinner with my boyfriend’s family. Let me start by saying the place is dark, with 80s-inspired décor and a 10-pound leatherbound menu with only about 15 main dishes to pick from. Now, the place was almost empty but we couldn’t seem to nab our waiter until about twenty minutes after receiving bread and those little foil-sealed butter packets. There was a relish tray on the table with a few carrot sticks, green onion sprigs and a couple of radish heads. I thought the bread was great-warm and fluffy inside with a crisp crust. But when I reached for a veggie, my boyfriend’s cousin gave me a tip that the restaurant re-uses the veggies if a table doesn’t eat them. So, for your own reference, I wouldn’t touch those veggies. Now onto the dishes. I got a salad with ranch dressing to start my meal. The boyfriend had a caesar salad. I don’t know what it is about Greek restaurants but they always rinse their salad greens and then dump them onto a plate without drying the greens. My salad was completely water-logged. The salad seemed like what you find in a plastic bag at the grocery store. His caesar was made with romaine, and the dressing was good. Although, his was swimming in a pool of water as well. But hey, at least we know the salad was freshly washed and(possibly) not reused. It took about 35 minutes to get our main entrees, which was fine since we had a large party of 10 adults and two children. I ordered the lake perch, beer battered. When it came out it looked like a plate full of frozen chicken tenders and it made me think the kids were getting the plate. When I was handed the dish, I gave the restaurant the benefit of the doubt and squeezed some lemon onto my fish. The breading was about ¼ inch thick with no flavor and was definitely not fresh. The fish was dry, thin and coupled with the breading was almost inedible without some type of sauce or ketchup which did not come out with my plate. A family member at the other end of the table immediately asked the waiter for a fresh hot dog bun, since the one served to her little girl was«hard as a rock». Also note that my boyfriend ordered a German beer and when it came out, an already squeezed lemon was seen floating around in his pint. He asked why and the waiter said that beer is specifically served with a lemon. When he quickly looked it up online, no traditional or self-respecting person puts a lemon in that beer, unless they’re making a mixed drink. He sent it back and received a fresh one, sans sneaky lemon. Back to the dinner. My boyfriend ordered steak and stuffed shrimp, which sounded great and cost a pretty penny. He ordered medium well, and the steak came to him medium rare at best. Bloody center, seared outside, and no seasoning whatsoever. The stuffed shrimp took the cake, however. He bit into it and the breading was about half-an-inch thick, with a sliver of shrimp pitifully buried within. Due to the sheer lack of culinary skill or freshness in the food, we both sent our dishes back and weren’t wanting anything else on the menu. After terrible food and a bit of an attitude from the female owner of the spot when we sent our food back, we opted for the bar to drink a beer and decided to pass on dessert. The consensus? Go if the only thing you want is a shitty beer, some warm bread and butter, plastic wrapped crusty breadsticks, saganaki, and that’s about it. Leave before you take a stab at the stale hot dogs, underseasoned steak, generously breaded and fried seafood and diabolical veggie tray. The only saving grace, if this place could be saved, was the saganaki, which only, realistically, could feed two people. One star says it all.
Joy A.
Rating des Ortes: 2 Lansing, IL
First time event on early Saturday eve. Really nothing outstanding. I had beer battered and fried walleye. Crust was fair but the walleye was delicious. The other guests had a pork chop and salmon which they commented okay on. The bread was very good. Ordinary salad. Menu on the pricey side. The atmosphere was quaint and pleasant. My friend said the washroom was pretty disgusting.
Clifford S.
Rating des Ortes: 3 Frankfort, IL
Old School steak house, pretty predictable. I used to like this kind of place more when they were all the rage. My steak was ok as was the salad. It was OK.
Tim M.
Rating des Ortes: 4 Frankfort, IL
Food was fantastic, service was slow, but we were okay with it. Don’t go here if you’re in a hurry, but it was a good experience.
Bob J.
Rating des Ortes: 3 Joliet, IL
I haven’t been here in a while(moved away) but I was a frequent customer for a few years. The sandwiches are great especially the reuben. The oyster bar is surprisingly good even though it seems a bit out of place. Overall pretty decent food.
Alex F.
Rating des Ortes: 2 Park Forest, IL
I kind of feel bad hating on Nick’s because my family likes it, but if we’re going to be about honesty here, I kind of have to hate. The entrees are good, and if I recall correctly the desserts are good. But some of the other important pieces are missing. For instance, when I sit down at a table at an Italian or Italian-inspired steak house, I’m hoping for some fresh bread, olive oil, Parmigiano, and red pepper. At Nick’s, I get shrink-wrapped pretzel sticks and foil-covered elementary school-style cutlets of butter — or more likely, «butter-style spread.» Likewise, the«sour cream» that is served when you order potatoes is in a pre-sealed paper cone. C’mon SON! I’m not trying to pretend I’m an astronaut. I’m trying to eat a good-ass meal of some steak and potatoes. All this shrink wrapped bullshit is not happening, especially not at Real Steak House Prices. Nuh-uh. Your entrees are good, but they don’t pick up the slack.
John B.
Rating des Ortes: 1 Darien, IL
Combine bad service, with bad food and it’s just a bad experience. I’m usually pretty forgiving when it comes to restaurants having worked in the industry for some years. However, this was just plain bad. Our reservation was at 8:30, yet we were seated at 9:15. Didn’t have water glasses so they couldn’t serve us water for the first ½ hour. Ran out of menus, so they took ours, even though we hadn’t ordered. Took our order, then came back and told us many of the things we ordered weren’t available. Meal took almost 1 hour and 30 minutes to arrive. Vegetables and potatoes were cold. Steak was flavorless. You get the point. Avoid this dump.
Maggie W.
Rating des Ortes: 2 Chicago, IL
I went here last night for Valentine’s Day with my husband and another couple(they picked the restaurant). It was busy, as expected, but the host didn’t do a good job of pretending she was on top of things. Even with reservations it took about a half hour before we were seated(it was pretty late — we had 8:45 reservations). The menu wasn’t very exciting — lots of options for steak, some seafood, little bit of chicken. Most of the appetizer options were fried. The food wasn’t that great, although I didn’t get a steak. So hopefully the steak is better, since it’s a steakhouse. The service was pretty good. But the food was just OK and the menu not very exciting, so I doubt I would ever go back unless we were with a group or something.
Steven M.
Rating des Ortes: 3 Mokena, IL
This was a strange place. You walk in and to the left is a sports bar full of smoke and to the right is the restaurant. When we were walking to our table there was an actual door to the other side of the bar. It shouldn’t have been glass because the sight wasn’t pretty. They also have an oyster bar that people were drinking and smoking at. When we were seated at our non-smoking table that was slightly elevated next to the oyster bar, the first thing that hit me was the smoke. I moved to another table in the back, since we were the only ones eating. We both ordered the 20oz prime-rib. No salad was offered, just soup. We had the broccoli and it was nothing to write home about. The bread was nice and fresh though. They brought out a veggie tray and I knew right away that this was a greek joint. Olives with the pit in them. My end cut was a bit overdone, but I expected that because the ass is the first one in and the last one out. My friend had it medium and it was not as red as he would have liked it. But they were very good. The vegetables, broc and carrots were streamed to death, period. No spices? The drinks on the other hand were very good. Double jack sour blended. The first one was ok, to much ice. But the second was on the rocks, much better. The third was on the house to make sure they got the first two right. The service was exeptional. The hunks of meat that they serve are very affordable. I wouldn’t go back until the smoking ban takes effect.