Sorge CPA & Business Advisors, SC

Great communication & transparency. We’ve used their tax services the past several years, even after we moved out of state and had multiple state returns & some complex situations that we didn’t feel comfortable filing on our own. I love that they are on-​the-​ball with their communication (we prefer email), thorough with their questions, help us understand things, and my favorite– keep a (secure) online document vault and can access signature/​form-​signing from anywhere. We’ve been happy customers!

Never will use this business again. Horrible skills, no customer service and complete lack of even basic accounting abilities. In 2012 decided to employ them to handle a simple tax prep. Two years later, the IRS send me a letter saying that the tax information was reported incorrectly.
I immediately followed up and requested a meeting with Carl Sorge, who basically told me that they do not make mistakes and I could just drop off the documents. I escalated to his boss/​father, Ken Sorge who displayed the same attitude of indifference and disregard for my concerns. My wife had already determined their mistakes, however when I attempted to explain I was dismissed and they blamed the IRS. I continued to push them to fix the issue to which they response with a 3 line letter on plain paper that a 2-​year old child could have written better.
Please take your business elsewhere, do not trust or believe anything Sorge.

For tax levys, late paperwork, and apologies after the fact, come to Sorge! We had every penny in our accounts levied by the state because Sorge didn’t do what they agreed to do in a timely manner. In fact, they never did it at all, just «forgot about it!» Wife is 8 months pregnant and ALL of our money (thousands) we saved for the baby coming is gone!

We were not impressed at all. We took the time to sit down with one of their accountants and explained exactly what we needed them to do for our businesses. Spent at least an hour and a half going thru everything and provided them with all the information they needed. They told us they understood and sold us on their services — but clearly they either didn’t understand or were incapable of doing anything that didn’t fit into their rigid structure. A quarter later we called to follow up and we got a «I’m too busy for you right now» reply. Not cool. Three months after that we realized they weren’t doing anything we asked and we tried to find out what happened. Instead of owning up to their mistake — they tossed insults at us and acted like our earlier conversation never happened! When we took our complaint to the owner we got a very robotic apology with no attempt to make things better. Clearly this company doesn’t work well with others.

Love the Sorge!
These people are fantastic-​o! Really fair prices. Great customer service.