It’s too bad Jerry had such a traumatic experience, because everyone I know, family and friends, that come here for their dental needs are ecstatic with how things go. Jerry probably did have an unusual note on his card and it’s a result of having crappy insurance that either he purchased or his employer… Poor Jerry. Sorry buddy. Anyhow, if you want customer service, thorough cleanings, and high quality restorative and cosmetic dentistry this is the place. Having worked in dental offices in the past I’ve seen some great ones, some not so great, and some really bad. Glen Monson and his staff are top notch at what they do. I’m pretty picky about my teeth and about my dentist, and I just regret spending years seeing someone else when I should have just been coming here all along.