Les Schwab Tire Center

Very helpful staff. I have been a Les Schwab customer for years. They fixed a flat for free when I needed it. Great service.

The wife went here for a checkup on her vehicle and explained how professional, kind and helpful the staff was at this location. She loved it so much she offered a tip to the service gentlemen and he politely declined and assured her he was happy to help.
Keep it up guys!

Fantastic customer service. I got a flat at my son’s school the other day. Les Schwab came out within 20 mins and changed the tire for me… and woukdnt even accept a tip!!!

Ron was extremely helpful and accommodating for our slow leak and new spare tire. Thanks again for mounting our spare under the truck. We would recommend this Les Schwab.

I have been doing business with them for so long I can’t even remember when it started. But the reason I stayed with they this long is because they are professional, fast and very friendly. An employee stayed an extra hour after close to assist me with a new battery. That’s something that is hard to find.

So we spent a few days in Baring checking out the different hiking trails in the area. Of course, that means driving on less than ideal roads for long stretches. Anyway, we woke one morning to find a flat tire. Someone from the neighborhood recommended this place and after chugging along on the spare we pulled in to assess the damage. The lady at the front counter was very helpful and asked if we needed to repair the tire or replace. Since this tire has already been patched twice, I thought it wasn’t salvageable. She then gave me a few different tire options. After making my choice she said it would take about an hour.
After an hour, Austin came up to tell us that the tire was fixable; that the puncture wasn’t close to the other two patches and a new tire would be unnecessary. He told us some things to keep an eye on and sent us on our way. The total bill was $ 0. It was incredibly refreshing to see a business that didn’t automatically go for someone’s wallet and was honest about the work that needed to be done. Not only that but the service they provide to the community by offering free tire checks goes a long way to ensuring that the other cars on the roads have no excuse to neglect their tires.
I had such a great experience here that when the time comes, we’ll be making the short trek out here to replace the tires when they go bald.

This company spends a lot of money advertising how great they are at helping people. Let me tell you my experience.
I needed them to come to my farm to repair a tractor tire. They have done this many times in the past 20 years. First they couldn’t find me in their system; as it turned out, it was because they were misspelling my name. I then suggested that I could try to fix the problem myself. Suddenly, they knew who I was and could come out. So, ok.
They supposedly came and fixed it, but didn’t leave any paperwork at the farm to show they had been there. They called on the phone for payment, but were not willing to wait 5 min so I could come to the phone to give it to them. I then offered to stop by their shop on my way home to pay the bill.
So, I did so the same day. After 15 minutes of giving my name, address, phone # etc, to the clerk, she couldn’t find a bill for me. I had 2 dogs waiting in my car on a 90+ degree day, so I left and told them to mail the bill when they found it, and I would pay it immediately.
When I got home that night I had a message on my message machine that they were going to call the police on me– AND THEY DID! I would think the police had more important things than being used as a civil debt collection procedure. I thought that was why we had courts.
I would really like to pay, but I have still never seen a copy of my bill, nor do I know the total owed. They claim they are unable to mail it or email it, but they can’t find it if I go into their shop. What else can I do but post a 1 star review?

Highly recommend. Needed our RV tire changed. We had a new spare but no way to change it. Within 30 minutes they changed out our tire «For Free» and got us back on the road! Amazing and so appreciated. Also gave us info for reasonably price oil change down the road. Very fast and friendly service. Just can’t beat that!!!

My daughter calls to tell me that her front brakes were making noise. I tell her to take her van to Les Schwab. She calls me an hour later in tears because LS gives her a quote for $ 800 which she can’t afford. They tell her that her brakes are metal-​to-​metal, she has a leaking wheel cylinder, and her van is not safe to drive home (six blocks). I tell her to take the van home and get me the quote, I could at least save her on labor.
The quote included front brake pads and rotors, rear brake shoes and drums, a new wheel cylinder, and a wheel lug that was broken off. I get the parts and she brings her van to me to fix. First thing I noticed was that the wheel lug had been recently twisted off. My daughter could not have done this. My impact wrench couldn’t even break the other lug nuts loose. I had to use a star wrench and a three foot breaker bar just to get the lug nuts off. The lug nuts were tightened way, way too tight which is probably what broke the wheel lug (it was a new break).
The second thing I noticed was that the rotors were just fine (smooth as a baby’s bottom). The same was true with the rear break drums. The front break pads and the rear break shoes had normal wear and needed to be replaced.
Rear wheel cylinders were fine (dry as a bone).
My cost for parts was under $ 50.00 ($ 70.00 including a gal. of break fluid) and my labor was 4 hours max.
DON’T TRUST THESE GUYS !

Need new tires badly. Went to Goodyear and did not like the way I was treated so I drove on over. I was greeted with a smile and treated very nicely. Their prices were much better and in less then an hour I drove out with a cate that was safer for my family. The ture warranty can not be beat! I will be going back

I visited the Monroe Les Schwab on Saturday, March 7^th around 12 pm. I just needed a lawn tractor tire inflated and checked for a leak. I was told it would be about an hour and a half wait. After about an hour and a half, I inquired about the status and was told it would be another half hour to forty five minutes. After forty additional minutes I was told two cars just came in and it would be an additional half hour to forty five minutes. Come to find out, if a customer came in and purchased tires, I was bumped down the schedule. I recognize even if the tire proved faulty and I needed to purchase a tire, the profit would be minimal. The fact remains it was an incredible show off disrespect to make a promise to perform a service and then delay doing that service because someone came in afterward to make a larger purchase.
When next I need tires, alignment or service of any sort I will not visit the Monroe Les Schwab, and if this is any reflection of the company as a whole, likely not any Les Schwab.

I ran over a key at 6am and dropped off my car and left my key in key box. Rick called a few hours later and it was done. I can’t imagine ever getting bad service from any Les Schwab. Monroe provided me outstanding service. Thank you again.

Bought new tires with install here. I didn’t have the $ budgeted for this yet and asked about their credit program. A younger girl advised that it’s a no interest program and that I can make payments at any Les Schwab location which was cool so I joined up. I also elected to have a front end alignment done as well. One guy told me that it would be an 1.25 hrs. to finish everything. After almost 2 hours I asked where they were on it and was told that they will be starting in a few minutes which I was fine with. It’s a Saturday morning so I knew they’d be busy. After another hour I asked if they started it and was told that they haven’t. I told them to forget it. No apologies or anything. I also bought their top model of windshield wipers here and they suck. The plastic arm smacks my windshield every time they start to go up and come down. I paid something like $ 30 to hear «click…click…click…click». If it is raining hard I get to hear clickclickclickclick which gives me negative thoughts of my experience at Les Schwab every time it rains. They won’t exchange or refund me since I didn’t bring them back immediately after I installed them too since it didn’t rain for a month after my purchase. Other than that, I admit that they were fast to initially help me, kept the coffee brewing and for such a dirty job, the place was kept up really well. Oh, and I am being charged interest on my credit with them too. BOOOOOOOO!!!

Tire replacement doesn’t have to be a painful thing, and Les Schwab of Monroe proved it! From the time I pulled into the parking lot to the time I left I was greeted w/​a smile and nothing but courtesy.
Whether it was planned or not I was greeted while I was parking my car and the young man took me inside and personally looked my information up himself. Upon walking in the door I was greeted by another smile and ‘hello’ from one of the men behind the counter. It was obvious he was busy, but he took the time to stop and say hello.
The young man looked up my information and set realist expectation on how long the wait would be (appox 1 — 1.5 hrs). He showed me the waiting room area which was clean — lots of room, a lot of pop culture magazines which were all current which was nice for a change — after all if your stuck in a vacancy for 1+ hrs and the battery on your phone is almost dead. the last thing you want to do is read last years gossip.
There was a TV set on the news and they offered complementary fresh popcorn and coffee which was a nice treat since I didn’t have time to grab lunch.
Before they wrapped up putting the new tires on my husband’s car — a man came over and provided me with some information regarding the future need for a break job (something we had been told we needed at another place, but held off due the cost they quoted us at the time)
and fixing an axel boot. he said neither were urgent, but something they could handle if I like today — or think about it for later. Zero pressure! Wow what a freaking amazing concept! Loved that!
What more the estimate was affordable — compared to the break job estimate which was $ 600+ more that what they quoted me at Les Schwab!
Checking out was easy fast and as I was leaving another young man greeted me w/​a smile, walked me to my car and saw me off w/​a smile.
Well done guys! Very impressed and really appreciate the A++ customer service. Y’all Rock!

LOVE this place! They are BEYOND helpful. I will be a long time customer because they are always so nice and professional there. I never feel like I’m getting «taken» simply because I’m a girl.

Love this place. Always great service, and competitive prices.

My mom pushed me to finally replace my bald tires. I was already planning to, but then she used the old Jewish mama guilt trip. Sigh. So I called Les Schwab to price tires, and they put in my info to save the quote. I then tried calling Costco… and didn’t get through.
So we took a trip over to Les Schwab and dropped my car off. We were told it would be a couple hours, and that was fine. We went about our business and hung out for several hours and came back at closing time since I still hadn’t heard back. They were still busy and just pulling my car in. Evidently a bunch of cars had come in at the same time to get new tires, so they were super busy. No worries. Tires on, good too go!
All in all, a pretty painless if time consuming process.

They went above and beyond for me! I left my moms house at about 6:30 pm and shortly after leaving my tire light came on. I called les schwab. They had already closed for the night but to my relief Stew answered the phone. I told him my issue in a total panic about not wanting to drive an hour home with my tire light on. His response was no problem come on in. When I got there they check my tires for leaks put air in all of them and I was good to go. This may not seem like a lot but after working 12 hours and then having to drive home worrying about my tire going flat made my day a whole lot better. Plus I know that when my shift is over all I want to do is go home. I have used them several times before and I will definatly use them again!

Time and time again you guys have come through with flying colors! You do a great job and and your word is always good. Les Schwab — you guys are the bomb! Thank you for working with me to resolve the problems with my mini van. Thank you for the integrity in work and pricing that you’ve demonstrated each and every time I have needed services for my van. I am SO thankful for the knowledge and care you show your customers.

I typically cringe at the thought of going to a tire shop. But over the many times I’ve gone to this Les Schwab I’ve always had a positive experience. They’ve always been very fair on price and often cover the small things at no cost.
A few years back I came across a brake caliper bolt that I couldn’t break loose with my own tools at home. Drove down to LS and they immediately threw it on the lift, broke it free, and sent me on my way at no cost.
I’ve dropped old tires off here and they happily take them.
Last week I had 4 20″ tires mounted and TPMS programmed. They did all of this in a couple of hours for $ 100. They were very careful with my wheels which was important as they cost $ 5k!
The manager there, Stu, is a great guy too!