New Concepts Property Managagement

Used Lorie Kesler for our rental property in Monroe for 3 years. She receives 1 star only because she handled property repairs sensibly with a handy man and was conscious of controlling our costs. Otherwise, she was extremely difficult to get in touch with and it would take a dozen phone messages, texts and emails before I could ever get a response. I left countless messages at her office which were never returned and when she finally DID get back with me there was ALWAYS an excuse. This went on for 3 years until we finally sold our house and got out from under her management. She tried to charge us fees that other property management companies said were ridiculous, she continually made promises that were never kept and could not seem able to keep assistants in her office.
I would NEVER recommend her company to anyone. Stay away and pay a few more percent to get a reputable company.

This management company handled our house for rent for the past six years. They allowed it to go from a nice middle class clean cottage to a big mess and did not bring it back to original condition ever so now it has had a drug operation and is a total mess. Don’t trust these people if your house is valuable to you. I am heartbroken and furious.