Reserve At Monroe Crossing

1. Apartments are old and poorly maintained. The kitchens and bathrooms are very outdated Maintenance really only band-​aid fix. The paint they use is cheap and collects dirt very easy.
3. They focus on upgrading the exterior and common areas instead of doing a nice upgrade to the apartments. I don’t believe my windows and sliding doors have been replaced in a very long time — the seals are practically gone and I can hear highway noise every day!
4. The don’t know how to properly implement and enforce the community rules. I’ve reported dogs that are supposed to be banned from the complex but they have done nothing about it. There is dog poop everywhere.
5. Cars that do not run will sit forever and management will not address the issue.
6. The staff are complete JERKS and not helpful whatsoever. Very condescending; especially the main manager. Everyone single one that I have dealt with has an attitude, refuses to help, unless i asked 100 times, and lie.
7. Some porches look like disgusting storage units!
8. The pool is available but they are very strict. They even waste money on an untrained pool monitor to read books and play on a cell phone all day.
Overall, this place is just terrible.