Apex Pest Control

Their office is one of the dirtiest I’ve ver seen and it reeked of cigarette smoke. It looked like a crack house. I wouldn’t trust this company to do anything. Go with a bigger, more reputable company.

It feels funny to write a review for a company I didn’t end up using, but the fact that I didn’t end up using them is, I think, the review.
I called Apex three weeks ago, on a Saturday, saying I’d discovered termites. They had someone over that day to take a look — very impressive! The person on the phone was super nice; the person who came to do the inspection equally nice. I was given a general sense of how much it would cost, and told I’d get a written estimate in the mail in a few days. I told them I was having surgery and would love to have it taken care of before I went out, and they said that shouldn’t be a problem.
By Friday, nearly a week later, I hadn’t gotten anything in the mail so I gave a call and nicely asked about the status of the written estimate. I was told that it would take a little longer and, with weekend mail, I should have it by Tuesday. Tuesday came and went, and I called back and was told that they couldn’t be held responsible for how the mail system works — not meanly, but there was some passive aggressive behind it. I reminded them again about my surgery date and that I was hoping to have it taken care of before I went out on leave, and they again said it shouldn’t be a problem.
Anyway, the long and short of it is, I never received the estimate, never received another call, ended up having surgery which has delayed having the situation handled. So I can’t say they’re good or bad pest controllers because they never did the work. I can, however, say that they are unreliable and have poor customer service. I’ve used someone else since and will be glad to DM their contact info if you need someone who shows up and does a good job!