Moving Insurance

Avoid at all costs. This company is a total rip-​off, and has fraudulent business practices. They will find any way possible to get out of paying a valid claim. Just do a search online for other reviews and on ripoffreport. Unless you are a lawyer and are willing to fight with them on the finer points of their «contract», you’re better off going somewhere else for your moving insurance needs.

You should avoid doing business with this company. Just before we get started as one of the other reviewers stated, I did read all of the points in their contract before, during and after my move and it is typical language that an insurance company writes when they have no intention of paying claims. As most of the reviewers have stated,
consistently low balls the replacement or repair cost of the damaged items and accumulates the total loss of the claim up to or at the deductible. They also do not fairly and accurately assess (for a given market) the cost to have the items repaired or replaced. In speaking to my moving company, they consistently hear complaints from their customers who want to protect their items, and look to an outside party for that protection. How Movinginsurance.com’s operates is to get their customers into the paper chase of providing back to them forms, documentation, pictures and comparable pricing of the damaged items, which by the way we did and spent many hours accumulating. Once that information is submitted, they basically just ignore it.
My recommendation is to go with a good mover and hope the move goes smooth with minimal damage. Wasting money on paying them for a policy is crazy! They will not pay for anything.

Can I give zero stars? TERRIBLE company. I paid for insurance and my shipment was damaged. I file a claim for exactly the cost to repair the goods and they offer a massively reduced settlement less than 15% of the actual cost of repair. Deductions — never mentioned on taking the insurance, co– insurance penalty. Any damage caused in move that a mover may have tried to repair will invalidate your coverage. Every detail not clearly apparant in their policy will enable them to reduce or refute your coverage. Basically, consumers — NEVER USE THIS COMPANY. If you are a shipping company who outsources to insurers — NEVER USE THIS COMPANY. Your customers will be back complaining to you. Often, as a customer, you do not have a choice on insurers — the shippers just ask if you want insurance and you say yes. Ask and NEVER USE THIS COMPANY. it is also known as Moving Insurance, LLC dba Relocation Insurance Group, LLC
Save yourself hours of time and financial loss by choosing another company.

Total RIPOFF. Kelly Moran has the WORST Customer Service Skills. She is RUDE and NASTY. This business is 100% SCAM!

The arbitrator for our case ruled in our favor, requiring Moving Insurance LLC to pay for the inspection of the damaged/​destroyed items and ultimately awarding the values provided from the inspection. Moving Insurance LLC previoulsy had offered $ 630. We were awarded damages and arbitration fees of $ 2,116.55. This was a lengthy process starting in April with the check finally being received this week (September). Moving Insurance LLC did everything they could to brush our claim aside, including delaying responses required to begin arbitration for months. Again, we would not recommend the use of their services to anyone.

Terrible customer service and they will use multiple different reasons to get out of covering your damaged goods from your move. Not worth the money at all.

DO NOT use this company. Their actuarials
are terrible; they will find your insured items grossly undervalued,;they DO NOT help with assistance in valuing your items and then they do not want to pay. They will put 8 – 10 items ALL under the deductible of $ 500 — ridiculous! PLEASE do not use them!!! I will be letting 5000 constituents know this. Should they redeem themselves I will change my rating. Giving them one more chance to respond in favor and good faith of the customer!!!

Worth every penny. The first two times we moved we opted out of purchasing insurance. It was a huge mistake. One of our former colleagues recommended this company since we had to move across state lines with brand new furniture for our new house. Everything went smooth. I’m glad we chose this insurance company because the representives were almost like personal conceriges and made the transition easy. Unilke most companies, they didn’t under value our items. They were extremely professional and detailed when it came to providing us with quotes. I even recommended them to our neighbor and she said that they had a great experience.

Awesome experience here. Reading the reviews below they must have not read their contracts. This company was by the book and my wife and I are happy we used them. The gentleman in the sales department that assisted me was patient and explained the entire process to me.
I received emails highlighting the rules for the items in my inventory and how they were to be packed. Some stuff was valuable so the rules made sense to me as they protect my items. Getting this insurance turned out to be the best decision we made during the process as the move itself went HORRIBLY wrong and we lost almost $ 47k of our belongings. We dealt with Jeff and Kelly on our claim. They went through a thorough check into my move and saw that I followed every instruction that they highlighted during the initial sale and follow up emails. I received a check for the full amount, in under three weeks! We were first devastated but now we were able to replace all our stuff. Nothing but the best from these two!
All in all, worth every penny and even if nothing goes wrong, I recommend you buy from them just for the peace of mind.
5 stars!!!

Do not use this insurance company! They refuse to pay your claims and are extremely rude. Kelly Handled my claim and told me to go get my own furniture repair estimates done. They don’t even cover the furniture company coming out to do the estimates. So you are left with broken furniture and have to pay for the repair company estimates. Worst insurance company I have ever dealt with. Scammers

Please beware. I would STRONGLY advise against using this company. We were completely ripped-​off.

It is true about their customer service and how they try to get out of their contract. I did everything by the book and spoke to their customer service beforehand. Kelly is rude and condescending as another person wrote back. Do not use them. You will have zero coverage.

I had a miserable experience with this organization. The Vice President of Risk Management, Kelly Moran, was condescending and inconsiderate in handling of my claim. I do not recommend you use this company.

As the earlier reviews suggest, I really should have read the reviews before. Whenever you buy moving insurance, check their policies. They have hidden a lot of details and loop holes in their policies. I moved from LA to SF and they charged me 150 $ for the insurance. In the move, my LED screen cracked. The crack wasn’t seen from outside but was visible when the tv was turned on. This usually happens when somebody applies extra pressure on the screen from outside and the screen cracks internally. Accidents happen and I am ok even if the screen breaks. However, I need to be duly given back the insurance amount. I believe it was a legitimate claim but the insurance company said they don’t cover electrical and mechanical fault. I paid for there most expensive coverage and everything went to waste. As a matter of fact the LED screen is worth 800 $. The entire experience felt as if the company has no concern for the insured and is one of those typical companies who puts in as many loopholes as possible to reject a claim. Don’t buy it and instead I would recommend going with a full insurance from the moving company. If they don’t provide, don’t use the services of the moving company in that case.

Wish I came across this review prior to shelling out hundreds for insuring my move. They were also recommended by my moving co.
I do not recommend them either.

This business is a fraud– it is recommended by moving companies trying to save you money, but in the event of damages, they will find any excuse not to pay your claim, or (if you’re lucky), offer you a token amount as a take-​it-​or-​leave-​it
They additionally have no customer service whatsoever, and do not respond to complaints in a timely fashion
Overall, you should buy full protection from the moving company, or just accept that you’re moving at risk– don’t waste extra money on this scam.