Royal Dry Cleaners

The ladies there are rude. We took my husband’s suit to get washed with same day pick-​up. The receipt had some charges that were then crossed out but the total amount still included them. We forgot to go pick up the suit and they got made at me for not coming to pick it up that same day!!! We paid the extra to get it same day so I was confused as to why she was getting angry at me. I didn’t ask for a refund for the same day fee. I didn’t even think about because it was our mistake but she was treating me like I was trying to get away with something. Never again! Go to Sloan’s instead.

I took 4 blouses for cleaning. One was expensive. This blouse had a unique design, pleats above the chest area both front and back. I wore it twice got a little makeup on the neck trim. I asked the girl at the counter if cleaning would be a problem she said not to worry it be ok. I should have followed my instinct. I picked up the blouses and something told me to check that blouse before leaving and sure enough they had flat ironed the pleats. I was livid. The girl told me they would wash it again and pleats would come back. Next day I handed a different lady the receipt she says, «oh you’r the blouse with the wrinkles «I said «no with the pleats». The blouse was ruined. She says the pleats are artificial and I should take it back to store bought from. I told her I should have been told there was a possibility this could happen. Lady says well the girl isn’t here today and there is nothing more we can do.
I WILL NEVER RETURN EVER!
Wasn’t too happy how the cleaned the other blouses either! I had been a customer over 15 years before these new owners.

I have dropped off several uniforms and dress pants and they always get the creases perfect and they always have them ready on time. The prices are decent. Customer service is good so far.

Great owners, good service, and they’ll put a crease in your long-​sleaves that you can slice bread with!

I have been a customer for over 3 years. Royal Dry Cleaners was the only place I’d take my hats and jackets because I always received such great service. Most of the employees are nice as well. BUT the last time I took a hat there, I was most unhappy about the way I was treated. I had a newsboy cap dry cleaned because it was a bit dirty and sweat stained. I got a call about two days later and a message was left that said that my hat tore a bit. I returned the call because I had to give them authorization to fix it and that it would cost eight dollars (three more dollars than the dry clean). The female employee told me that she forgot to mention the damage policy for hats. I figured, well, it happens, but fix it, I love that hat.
So, the day I get there, I find the hat pretty much frizzed up and mangled at all the points that are stitched together on top of the cap (where no sweat collects). The manager told me that sweat can deteriorate the fabric of the hat. So I asked what had been repaired and it turned out that it was the inner lining of the hat. None of the inner part of the hat was damaged by sweat (where all of the sweat collects) and looked pretty good. Naturally, being that my hat was destroyed, I asked them why they even bothered to ask me if I wanted a repair job when the hat was obviously obliterated. Being that they have been in the business for so long, surely they could tell my hat was destroyed. I got irritated because I felt I was trying to be suckered out of 8 dollars. The manager reacted as if I was being unreasonable. He said, «what? What do you want? The money for the repair? Here, take it, finished.» SERIOUSLY? I should have asked for my hat to be replaced, and here he was acting like if I was being out of line. You won’t find me taking my valuables there again.

I was the head band uniform mom for a local high school and Royal Dry Cleaners was able to handle our needs beautifully. No easy task when we had 400+ uniforms to dryclean!
Sunil, the owner is very pleasant and runs an efficient business. I would feel sorry to have to send him some really gross uniforms to clean. I know that some of the uniforms needed alot of extra attention. They always came back looking brand new and smelling fresh.
So, if they could meet the needs of our big order satisfactorily, your regular cleaning needs should be a piece of cake for them!