Upper Village Concierge

I had the pleasure of working with UVC and Caroline for my 40^th birthday vacation in Montecito. She was hired to help plan, manage and organize all activities for our girls getaway trip and she did a fantastic job. Her connections are great and I couldn’t have done it without her. She went above and beyond and even spent time interviewing people to find the right fit for me and my friends. I’m very detail oriented myself and quite picky and specific — Caroline hit it out of the park in every way. We arrived at our beautiful estate to a stocked fridge and appetizers, all set out perfectly. She worked with the floral designer to create beautiful arrangements and I was blown away by the quality of the flowers. They were exactly what I asked for yet exceeded my expectations. Because we wanted to hang at the house much of the time, Caroline assembled a dream team of service providers, including a chef, psychic, yoga instructor, masseuse, and personal trainer. Every person was lovely and we all kept commenting on how great of a job she did in finding them. Because of the acreage, I wanted to have lawn games and was concerned I’d have to buy them only for vacation use. Caroline worked her magic and found someone to rent, deliver, set up, and take down all the games. It was fantastic and saved me lots of money and time. Also — I had very specific food requests and she made sure that the chef nailed it. The food was just as I’d hoped and 5 star all the way. Impressive to say the least. We also wanted to do a sunset horseback ride and she lined up a private ride for us that took us up in the mountains then down by the beach, all on private trails. No tourists, just us and our guide. It was wonderful and unforgettable. In addition to everything else, she also made sure to include some personal touches to make me feel special. That blew me away, I was so touched. Her positive, nurturing demeanor suits her well in this role, I wouldn’t trust anyone else for my vacations. I’m planning many more trips and look forward to collaborating with Caroline again. I highly recommend UVC and Caroline for anyone who is busy and needs someone they can trust to get things done right. She’s a rockstar.