Bank of America

Terrible customer service. The teller I got was very rude. Should have stick to my usual location.

Always pleasant service here. I opened 2 accounts here after getting of Wells Fargo and their service. Never a problem here.

These are the worst ATM’s ever! So slow… I hate how they make you start a whole new transaction and re-​enter my atm card to make another deposit.

Great customer service at this boa. Usually gets busy on the weekends though but can’t really
Complain.

Great service. I had some issues with my account and it was taken care of quickly. Alice, the manager of the bank is a valuable asset. That bank is quite a bit better than it used to be. This will be the only bank I go to when I actually need to go inside.

Horrible customer service. Carmen, the branch manager acknowledged they had cashed my deposited check, (large sum) I let her know I have the copy of canceled check. «we put hold on funds because it might come back». Checked cashed, but could be returned? How about the 7 day float? Banks are unethical !

Customer service here is dope. Whenever I’ve come inside to replace a lost debit card they’ve been cool about getting me in and out on the quickness. Granted, they’re ATMs outside break down often but other than that, it’s a cool little bank to get yo shit done!

I’ve been here a few times out of necessity to direct deposit into another B of A member’s account. Poor customer service, poor efficiency, only one or two tellers available, and the manager just sits at her desk, not knowing how to use a 10-​key. They take about 5 minutes per person with only one person really working with customers. I would avoid this location if you can.

Bad ! Really bad! Don’t you bank workers know what is respect? Sanding there and Chet? Laughing? When I was had some problem with my card you guys just send me over have a sit and nobody come to help me? On Wednesday? There even not much people your guys are not busy. But I’m on rush ! Stupid bank

Two tellers! I bring my grandmother to this location all the time and while the tellers may be friendly the service is still horrible! I do not need someone going through the line asking what transaction we’re doing and letting others know that the ATMs outside are quicker. You know what is quicker, having more that two tellers. Especially when one is for the merchant line. This location is always busy and two tellers seems to be the new norm. Get on it branch manager! Ask for more payroll or rework your scheduling please.

Went here on January 24, 2015 to pay off my 2^nd mortgage. They had me sign in and wait for a specialist. So I waited about half an hour then they tell me they couldn’t handle my simple transaction… basically writing them a check to pay off the mortgage. So they tell me I have to wait in line… a line that is now about 40 people deep… I say you know what I hate Bank of America so much that i’ll wait… pay off my 2^nd refi with another bank then I’m thru with B of A for good. I pay the mortgage of with 2 checks… one from chase and one from a credit union… they cash both checks. A few days later I notice I still have a 9 thousand dollar balance on my 2^nd mortgage when it should be zero. B of A cashed my check… took it out of my credit union but didn’t lower the balance on my second… i’m like WTF!!! I’ve been on the phone getting the runaround for 2 days by B of A… and now have to go back with my cancelled check and try to get this bullshit all straightened out.
Bank of America is pathetic, constantly making mistakes, baiting and switching, ripping people off. The people at the branch on Atlantic are totally clueless morons, rude, uneducated, have no concept of customer service. Soon i’ll be thru with Bank of America forever… hallelujah!!! I can’t even begin to tell you the frustration and hell Bank of America has put me thru over the years. I never wanted Bank of America for anything… but was forced to deal with them when Countrywide folded and B of A inherited my mortgage. Kiss my ass Bank of America and the one legged blind horse you rode in on!

I dunno how these people work here, very rude specially the manger. better to go to the other bofa by ralphs up on atlantic

This is currently my most frequented BofA. From looking at the reviews, I suppose I got lucky. I never had a problem, since I always come around the morning (9am) to either pay my credit card or withdraw a huge sum of money beyond the ATM’s limit.
The tellers would always smile and greet me. Sometimes make small talk (I don’t mind small talk) while waiting for the transaction to process.
The parking lot can be packed at times, but I always find more parking at the back of the building.
The ATMs are nice too. Sometimes there will be «soccer moms» selling $ 1 candy/​cookies for fund-​raising purposes, and they’ll sit in front of the door where the ATMs are. They are nice, so don’t worry too much about their soliciting

I only come to this bank for work related purposes. Other thatn that I would not come here at all.
The parking lot is always packed since it shares a lot with a Shakey’s and some other small buisinneses.
Since it is located in an area with a lot of foot traffic, this bank is always pretty busy no matter what time of the day it is. Everytime I come they always only have 2 tellers working. The line is about 20 customers deep, and still only 2 tellers. Takes forever to get your transaction completed. The tellers themselves are always pretty pleasant though.
Bottom line is if you are in a hurry, or just do not want to spend a long time handling your banking needs, go elsewhere.

The people who work here are friendly. They are a mix of Asian and Hispanic because that is their clientele.
B of A doesn’t have very good interest rates these days, but it does have a lot of national locations and a ton of ATMs.
This location has four outside ATMs (none are drive through). They can accept checks without a deposit slip and accept cash.
It’s a medium sized location with about 8 teller windows, but usually only 2 to 3 tellers work at a time.
Xie Xie!

It’s a bank, if you want to talk to someone call a friend, other then that enjoy the four ATM’s!