Global Oncology

Since my last review things have changed a bit for the better.
They are not over booking patients in the morning, and they have not made me wait forever for my appointment, the flow in the chemo room seemed to be better although they didn’t add any more staff.
I am glad they had taken the issues seriously and made appropriate changes.

I’ve been Dr. Hank Yang’s patient since 2008. Dr. Yang is a very knowledgeable, caring & professional doctor & I always feel very confident under his care! His office staff are so efficient & professional! Office manager Ms. Lii Shin is very friendly & helpful. I have treatment every three weeks & I usually get there around noon & as soon as I sit down & settle, she would bring me their delicious lunch that you don’t get this kind of treatment anywhere else.
Over two weeks ago I suddenly experienced weakness, dizziness & had quite low blood pressure. So I went to see Dr. Yang & he said i probably had Sepsis. Right away he informed Ms. Lii Shin to arrange a hospital stay treatment for me. Within a hour my husband took me to Whittier Hospital ER & to our surprise the staff there told us that Dr Yang’s office had already got the insurance company’s approval & there’s a room waiting for me! We were so impressed about the efficiency of the great work they had done, bravo ! Now after six day hospital stay in an Isolation Room I’m home resting & slowing recovering! I can positively say because of Dr. Yang & Ms. Lii Shin’s quick decision my life was saved!
This is a great story that I would like to share with everybody!!!

The chemotherapy was finally finished. It took 6 months for me. I would like to recommend Dr. Yang and his staff who are like my family during my treatment journey to other patients. I sincerely wish my experiences will help other cancer patients easier and smoother in their difficulty time with treatments.
The high efficiency of Dr. Yang and his group impressed me deeply.
The process with HMO insurance was time consuming and complicating. Due to human errors, my diagnosis and surgery got delayed. It took 5 months for me from detection of tumor to the completion of surgery. After surgery, on my first day seeing Dr. Yang, he explained the treatment plan in detail and answered my questions patiently. It was late afternoon that day around 6 pm, I thought this «Big Doctor» who has excellent medical background with 30 years clinic experience, he would probably give my case to his assistants. Then taking time to get to insurance to order medication to schedule for treatment. I thought I would need to wait for at least another 10 days. In stead, Dr. Yang submitted his chemo order to my insurance the night after seeing me and I was sitting in his treatment area the 3^rd day for my first treatment after I first saw him.
During treatments, I needed injections for my low white cell counts. From testing blood, receiving lab reports, applying for medications, to receiving injections, it took as quick as 3 days for me. Whenever I called for my questions, the team would get back to me the same day. Their efficiency team work made my treatment as effective as it can be.
I would never forget the enthusiastic of Dr. Yang and his team who always take patients as their first priority.
One time, I had bad side effects to the medication, and I needed an unscheduled hydration, At that time, all rooms are full and I was so weak, nurses managed physician assistant’s office for me until exam room is available. Physician assistant was then standing and working outside of her office while I was getting hydration in her office.
It was hard and difficult with the treatments but in deep of my heart, I am full with appreciations …