Intimate Basics

Not worth comeing here very bad customer service ., Cheap quality stuff. They dont let you try on things .The older short lady is very Rude and looks mad. Soo not worth it !! They need to hire better workers.

Came here about 5 minutes before closing and the door was already locked. The staff lady was nice enough to let me in probably because it was the day before Halloween and she knew I was last minute shopping. I found some sheer tights and the prices are good. I came here in another occasion looking for garter belts for my sister for her school performance. The lady at the cashier was very nice and helpful. I recommended to come here if you’re looking for good deals and good customer service

I don’t know why this place has so many bad reviews, but my experience was great. The workers are very helpful and the prices are great.

I’m very happy to have found this place! I went in to find a decent-​quality and affordable girdle and ended up purchasing way more than planned just because they had so many irresistible deals! Michelle assisted my sister and myself, and she could not have been more helpful! Will definitely be frequenting this store for any future «intimate» needs! =)

I love this place they have cheap stuff I will be coming back! Just one thing they should stop following me around like I’m going to steal something lol

This place is AWFUL! I have never in my life been treated as if I was a criminal about to rob the entire store! I work retail and customer service is my number 1 focus so it’s natural for me to always be polite and kind! I came in to find some booty metallic shorts, when I looked around a few times I finally found some I took 2 different ones and asked if I could try them on. The girl let me into the room, I tried the shorts on and really didn’t like the fits so I changed and walked out placing the shirts on the hanger exactly how I found it. I walked to the wall to put them back where I found them when one of the girls started telling at this short Hispanic lady saying «2 shorts 2 shorts» when the lady approached me I looked at her very confused. All I was trying to do was just put the damn shorts away! I always do my own go backs when I shop it’s just a habit. But these ladies made me feel as if they needed to make sure I didn’t steal them. I just brushed it off and continued to shop. I started looking at the tights and stockings since the shorts didn’t work out. As I was walking around the front of the store I hear one of the ladies yelling out to the girls «the front of the store! Go to the front!» I looked up like ok maybe she’s suppose to always be in the front but nope sure enough the girl comes up to me asking me if I was ok. I told her yes and continued to look around. I had some stuff in my hands my hands as I proceeded to the back to look at more tights the girls then kept approaching me asking if I was ok again YES! They all in a circle just stood there staring at me! Then they have the nerve to start talking in Spanish pretty much insulting me saying they need to keep a eye out on me! Hello I speak Spanish you brainless morons! At that point the girl came up to me again I have her the stuff in my hand and told her to hold it at the counter if it’ll make them feel better. I made a circle around the store and walked out. I never in my life felt so degraded especially by people of my own race! Like I said before I work retail and not no forever 21, downtown la alley type of stores I work in a place were my number one focus is customer service and I can tell you that this shitty hole in the wall needs to learn some proper customer service! If that was my store id get a entire new staff that actually knows what they’re doing because looking at the reviews and hearing stories from my friends it’s no wonder that store is always empty!
So business advice from a fellow business manager GET A NEW STAFF OF ASSOCIATES WITH ACTUAL PERSONALITIES WHO KNOW HOW TO AT LEAST SOME WHAT CUSTOMER SERVICE I promise you’ll see a complete difference in the amount of business you have in.

Ilove this place first time here. Last week i came and bought 2 pairs of bras. One of them was a size smaller than my actual size and didnt fit came back and the employees remembered me :) they helped me right away and i was in and out with my returns. They have fitting rooms but just having to go in with kids isnt a good idea when you wanna shop for some lingerie.

$ 1 Underwear. =]
This place carries a large selection from Corsets to PJs to stockings to scarves. pretty much all intimate accessories including fake Spanx. Keep in mind all of the stuff here can be found DTLA Fashion District, but without the drive, headache and mess, and walking. I would say its more cheap price than anything, but they raise prices on other ones to just to offset.
Overall: I would come back for PJs or other stuff. =D

This shop is a small one located in a nice place in the plaza.
May be it is the time to write a review on this shop. I actually liked this place once, when my wife and I entered it for the first time when they were newly opened, because they had good things even though they had also A LOT of low quality items as well. However, after many visits here are my wife opinions:
1) Low Quality Items: they have good stuff but really most of their merchandises are low quality, china made things.
2) Too Overpriced: sometimes you spend a lot of money to buy what you like, but literally we were amazed on how those guys are selling their products as if they were Victoria Secrets!
I mean do you really expect people to pay a Made-​in-​London/​USA/​Belgium price on something labeled Made in China!
3) I noticed in one of the reviews a lady saying that they are not honest regard pricing. I believe her and support her claim 200%! They sell you items with different prices than those pointed out in the tags or items itself.
4) The staff literally need a HEAVY TRAINING in my opinion. I think their issue is more in management (in all) not in their employees.
Good luck!

I wish I could give this place less stars.
I bought a few pairs of underwear here and I bought a pair that was kept on the wall behind the register. The girl did not fully show it to me but she said it was very nice so I bought it anyway. In all honesty it was my fault that I did not check out the product in the store. I didn’t know underwear were final sale and the girl didn’t tell me.
Anyway, I get home and I go through my purchases only to find that the nice pair I bought is torn. The next day I go to return it obviously I’m not going to keep a defective product. I go in and explain to the same girl that I was sold a defective pair and that I didn’t even get to try it on. She calls over an older lady who proceeds to tell me that it has to be my fault that they’re torn because the girl is supposed to inspect them before selling it. She did not even inspect the pair she sold me and I tried to explain that I didn’t want to be «that guy» but there is no way I’m keeping a defective product when I paid a lot of money for it. After a few a Spanish remarks about me (hello! I speak Spanish I can understand what you’re saying!) she finally conceded and exchanged the product.
The product quality sucks and it’s way overpriced. The staff is rude and overbearing. I say give it a shot if you want but I wouldn’t go here again after how I was treated.

Oh man… where do I even start with this place…
this review is more for their customer service and their store policies. They’re stuff is just meh btw. I’m officially boycotting this place and telling everyone to not go here. The people there can either be very sweet or not. Beware.
Now I hate to be the ONE person who has to write a bad review for a place but hear me out. There are only 2 other reviews besides mine so that’s not saying much. I also don’t write reviews often but after today, I have to let the world know about this place. It’s not a place to go. Trust me. GO SOMEWHERE ELSE. It’ll ruin your day if you go because of the amount of shit that their employees give. (or lack thereof)
Chances are, you live in LA county and there are plenty of places that sell the same stuff (and most likely for CHEAPER, because this place isn’t even cheap for what you’re getting which is shitty quality underwear and lingerie).
Today, I went in there to find some stuff for halloween. Now, I didn’t know what exactly I was going to be for halloween but figured I could try on a few things to know what would feel/​look good. Boy was I wrong to go here for that. Firstly, they only allow 3 things for you to try out in these makeshift boxes they call «dressing rooms» and there are only two so beware.
Also, BEWARE, they did not allow me to try on more than half of the stuff I even wanted, which was absurd since none of the things I wanted to try on were underwear. Just some shorts, a tank and a bra. I got to try on the bra and because I asked nicely, the shorts as well but that was pretty much it. This majorly sucks because practically anything you buy in this store, it’s yours-you’re stuck with it. Forget about exchanges or returns. Seems pretty unreasonable, ain’t it?
Anyway, when my eyes started to wander and look at the lingerie, I was told that that was pretty much it. What do I mean by this? Well, this employee by the name of Maria was sooooo incredibly rude to me when I asked her if I could see something up on the walls. She told me that I pretty much was no longer able to try on anything else because I had already tried on 3 items in the store. WTF?! I want to try on something because it’s likely that I’ll BUY it. I’m not like some cholla that came up in their skanky ass store to try on every single thing only to buy nothing or to steal it. I came to drop some major $$$ and I had already told them that I was set on buying a basketful of things but she told me that I was pretty much done being able try on things. Ummm. EXCUSE ME?!
I told her that I was unaware of that store policy and basically had to fight to try on some lingerie of theirs which I ended up buying (which thinking about it, I really should not have. I should have just left) She was so incredibly rude and I have never EVER had this experience in a store before. Seriously, don’t go here. Save your money and your time, and forget about this place. This place won’t last very long anyway. Especially with someone like Maria. I fully expect this store to read «Intimate Basics-​CLOSED» in a few.
Sorry, but it’s the truth.

This is my spot now! Ladies are friendly. They are very fully staffed which at first bothered me cuz I like to be left a lone when I shop but half says into my shopping experience I realized I needed their expertise advice. They helped me put some lingerie outfits together & totally helped with trying on the bustiers cuz those are a challenge!
Great place, good price, nice selection, nice staff!

This cute lingerie store recently opened up in the Atlantic Square plaza. they have an awesome selection from sweet&simple to raver girl style! theres only two small fitting rooms &they allow you to try on most of the items. lots of great deals too!