Clarion Hotel

Stayed for Cali Roots. Prime location. 2bds and spacious. Let us keep cars there even though it was to early to check in. Checked in at midnight. Continental breakfast was coffee juice oatmeal Danish cold cereal and waffles. Price was thru the nose because of busy weekend but I will stay again.

Had a great stay! Nice location, close to restaurants and not far from the Wharf. The bed was super comfy, nice bathtub, and A/​C even though we didn’t need it. Rochelle (I think) in the front office was great! Awesome in door pool, most pools are shallow and small. This one was long and 8 ½ ft deep, nice and warm too. The enclosed pool was perfect to take a swim before bed while it was chilly outside.

Is there such thing as no stars?.. this place gave up my room without notifying me!.. leaving me & my daughters on the streets!.. our first trip here after our divorce had been a disaster!.. & this place didn’t make it any better!.. don’t stay here

This hotel– amazing. The workers are really nice. Walked in the room, felt comfortable automatically. Had your own coffee pot, and fridge, which was very useful. The bathtub had jets too, super relaxing. And the bed, wow so comfortable. It was so close to food, and we just decided to walk to the aquarium and wharf. Really enjoyed this stay for our anniversary and plan on coming back.

My wife and I booked a room on Priceline. The Priceline website told us it was 120 a night. When my wife was booking The room she didn’t realize it was 12:04 AM and she booked it for the next day so our days were mixed. We then showed up that night to the Clarion hotel we go to check in and they told us that we had booked for the next night but we needed it for that night. We asked if we could stay that night we want to cancel the messed Up booked night they told us we could not cancel because it was within 24 hours and if we wanted to stay that night we would have to pay an additional $ 300. They would not work with us or refund us because we went through Priceline and Priceline said it was up to the hotel. We even had to call the corporate office to see if we could get credit for a later date because I was coming down for work and I’d have to return back to Washington and they said they cannot enforce An independently owned hotel to refund us even though the corporate side said this isn’t right. So if you book here be aware that you might not get your money back if you miss it. The manager at the hotel will not work with you and will say it was your own fault over and over again saying they tried to accommodate us by having us pay an additional $ 300.they have been nothing but a nightmare and I hope you avoid it at all costs.

Do not stay here. I checked in at 7pm on a Saturday night. There was loud banging sounds from the moment I entered my room, which was on the second floor. Being it was Saturday night I assumed it would taper down, and that was normal for a weekend, as its always more full and people are out later on Saturdays. This continued on and at midnight it was still so noisy I could not sleep, even with the TV and fan on. I went to the front desk and asked the teenage guy working if I could get a refund and go get a room elsewhere because of the noise. His response was that he could not do any refunding, and the manager could at 6am. Also he stated there was nothing he could do about the noise unless someone else complained about it, and not just me. At 6 am I told the manager, Diana, and she said she could only do a 20% refund (wow $ 24, I only got 3hrs of sleep cause of the noise) and only the owner could do a full refund. So I asked her to call the owner, she stated that she couldn’t till 10:30am, they were giving me the runaround. So at 10:30 I went back and she stated the owner said no refund since none of the neighboring rooms complained. But it was the neighboring rooms with a bunch of kids and party people who were up, so I told her that they won’t be since it was them. Then Diana stated that she could not give me the 20%refund which she had said she could just hours before. I had to verbally twist her arm to give me $ 24 back, and wasnt really worth waiting for 5 hrs to get, I mo. The management and owner could care less, and the overnight employee was the same. Stay in another hotel in this city. Too many party people and ghetto activity for a good nights rest.

Searching high and low from a good room at a decent price, my boyfriend finally found this room! It was a honeymoon suite with a hot tub! Best choice ever. We arrived a little earlier before the check in time and went off to lunch. We then came back and our room was ready! We got the room key, got our stuff, and headed up the stairs to our room.
When i first walked in, I was blown away! It was a beautiful set up! The bed was nice and big, and my favorite part was the hot tub! Right next to It was wine glasses, towels, and robes! Although I just need to clearly point out that they have a really strong chemical Oder smell in the room, I started sneezing, so my boyfriend brought Lysol.
After he sprayed the room it smelled much better. We checked the bed for bed bugs and everything was nice and clean. We then hopped in the hot tub right away and it was so relaxing. I was so happy with the outcome of this room and its special offers. I couldn’t get out of bed because it was so comfortable! But at the same time I couldn’t really sleep in because our room was right above the continental breakfast and pool, so there was a lot of chairs moving around and kids screaming with excitement.
This was indeed a nice room to stay in for the night.

I was pleased to have found this place, close to everything, with a nice sized pool and very reasonable price.
We checked in and were greeted by a friendly young man. We got to our room and did our bed bug inspection and were pleased we didn’t find any. Unfortunately that changed when we all started feeling our legs itching I started to look around more and found a full size bed bug inside the framed picture on the wall. Maintenance came up and confirmed it was a bed bug after I went down and asked the office if this had been an issue. Of course I was told there was never bed bugs in there before. Once maintenance confirmed it, I was told «well, we fumigated so it shouldn’t be a problem anymore». I shouldn’t have to wait to get the true answer the second time I ask the question. The guy did try to upgrade my room, but I know how quickly bed begs take over and I didn’t want to take any chances of bringing them home with me.
This is the SECOND hotel this week (different cities) that I have found bed bugs (these were obviously more advanced in their life cycle than the last one). Basically you have to throw away all of your furniture if you get them, so I do thorough inspections of everything, I would recommend you educate yourself on what they look like and where they hide. The other one was a nice national chain that is not cheap.
The room on first glance looks clean, but they are not kept up and not deep cleaned ever. The pool is really nice here though, so that is something they have going for them.
We drove to Santa Cruz and found a very nice, clean hotel with no bed bugs. Unfortunately, for the second time this week our budget has been blown by having to get a different hotel that doesn’t have bed bugs.

Before you read any further, you will need to realize this. Unless you are willing to pay over $ 200.00 per night, about 90% of the hotels in the Monterey and Seaside area are going to be exactly the same. I don’t care what the names are… Best Western, Monterey Inn, Seaside Inn, etc. They all look like motels. You know the type: 2 stories of open-​air buildings with long rows of rooms. The rooms are small and decorated like they are from the 70’s. The walls are paper-​thin so that if you are unlucky to have noisy neighbors, you are not going to have a very good night rest. The carpet is often dingy and smelly from the sea salt air. The parking is often sparse. Your neighbors are going to be mostly out-​of-​state tourists. Most are nice enough.
We were lucky because our stay was on a Sunday Night. There were few guests so we had a good night sleep. The front desk lady was nice and polite though she looks like she’d rather be doing something else.

Good: Every person I dealt with here was friendly, I liked the pillows on the bed, and the bed was reasonably comfortable. The bathroom seemed clean; the rest of the room did not.
Bad: There are obvious stains on the carpet and on the chairs. It’s clear that they never give the rooms a thorough cleaning, only run the vacuum through the middle of the room. Edges of the carpet are filthy from months worth of dust and whatever else. At breakfast they didn’t have milk for cereal, or cream for coffee. I showed up toward the end of the breakfast period, and everyone’s dishes were pulled up way past the busing bin by the fireplace, basically covering the fireplace. There were like four kitchen staff hanging about, not cleaning the dishes. They could have at least pulled the dishes into the kitchen rather than leave them strewn about.
I was willing to stay in an inexpensive, un-​frilly place, and I had looked around at different 2-​star motels (this 2-​star rating being separate from crowd sourced ratings). For some reason this was rated as a 3-​star Hotel, and that convinced me that it would be worth paying an extra $ 30 per night to get something a tad nicer. I paid $ 109/​night, where neighboring motels were charging around $ 59−89/night. I was very disappointed. I don’t know how they got rated as 3-​star, and why they are able to call themselves a hotel rather than motel, but I felt duped. I did a lot of internal stress management, trying to get past being actively grossed out by being in the room. I would have been happier with either paying $ 59/​night for this place and expecting to get a 2-​star motel, or paying $ 139/​night for an actual hotel.

Disgusting, filthy rooms and HORRIBLE customer service!
I checked in yesterday, 3÷26÷2016 around 3:20pm and was put in room 104 — I was in town for one night for a wedding. I walked in to my room and was assaulted with the smell of musty mold. It’s one night, I told myself. I went to the sink to wash my hands after a long travel day and when I turned the light on, I could better see the filth and lack of general maintenance. The light switch was filthy, outlets cracked, every corner filthy, the carpet felt damp and the wall next to the bed was very *ahem* dirty. I could hear every sound from the ladies cleaning nearby rooms and people upstairs.
By this point I had started sneezing because of the mold and grabbed my things to head back out to the front desk (less than 10 min in the room). I told the guy working that the room was filthy and unacceptable — he moved me to room 107 which was a «better room». It was WORSE! The musty moldy smell was even stronger and started me sneezing again instantly. When I went back up to the front, the man was not helpful. The rooms were so gross and were triggering my allergies and asthma instantly — not ok. Not only would he not refund my money, but apparently there was nobody else for me to talk to until Monday morning. I was told that they may consider refunding my money if they were able to re-​sell my room by the end of the night (they had several available rooms according to the man working — he told the other customer that came in before me on my second trip back to the office). Diana, the manager, will be getting a call from me tomorrow morning — hopefully her customer service is better than the man working yesterday.
Save your money — you can get a place for $ 30 more up the road that is VERY nice. Totally worth it.

Booked this hotel through Priceline. They said it was comparable to Best Western/​Holiday Inn express. Let me tell you, not true. Those hotels are usually much nicer than this.
The room just appeared old and outdated. There was a stain on our fitted sheet. The bathtub didn’t have a drain plug and when my husband went to check with the front desk, they said «if maintenance can find one, they’ll bring it.» –never happened. The refrigerator was also broken and smelled really bad.
I’m not usually one to complain about continental breakfast because it’s always a nice added touch, but they had no milk (only almond milk and soy milk) and no fruit– REALLY? Not a single apple or banana? Just store bought muffins and oatmeal packets and sugary cereals. If we didn’t pay $ 140 per night for this hotel, I wouldn’t be complaining but I’ve stayed at hotels under $ 100 that were 100X more satisfactory than this.
Wouldn’t stay here again

I walked in to get a room. I was looking for a good place with a deal? The man said $ 89 plus tax. I stepped aside to look up on kayak. As I was looking up places on my phone an angry guest said this is unacceptable and was showing multiple pictures of things and gave him the ice bucket and said I don’t want this I have no idea what has been done to this before. I asked what he was talking about, he said that they got a new maid that was not good at cleaning. This should have been my get out of jail free card, but nope I stayed… Big mistake.
First room: poorly cleaned, strong smell of chemicals, someone heavily sprayed pledge and didn’t wipe it up, they tried on one surface but didn’t give much effort as they just smeared it around, the tissue box was empty and bathroom light did not work. So I moved rooms.
Second room: smelled of strong bleach, heater made loud clicking sounds all night didn’t sleep, killed a weird flying bug and a black widow, something was wrong with water presser and shower didn’t work, no one care enough to set the clock, black pubic hair on my white pillow! Pillow that was old and crumbly falling apart, fitted sheet was so old they came off the bed, coffee cup smelled like mold, and classes smelled like bathroom cleaner.
I’m exhausted, and grossed out. The price they charge guests to stay here is ridiculous, HELL YOU COULDN’T PAY ME TO STAY HERE!!! I was refunded my money, she said it would take up to 15 days to be refunded.

Came to Monterey for the aquarium, stayed here because it’s close by. The best part of this place was the pool! But the actual room was far from satisfactory! It was dirty the coffee machine was broken! It was actually disgusting! No help from the front we had to fix our TV ourself because no one ever came to fix the TV! If you can find a different hotel I would! Not worth the money if your not going to be swimming the motel six would be better and cheaper!

Stay here before and it was nice breakfast was great room was nice clean decent price loved the pool not far from the aquarium. We thought we would bring our kids back our future son in law was proposing to our daughter our rooms were suppose to be ready no pillow cases on our pillows same price for our rooms when one room was bigger then the other one room had a jacuzzi tub the breakfast was nothing like before there was no coffee and to top things off I went to brush my teeth and found this blood on the wall! NOT good

Cozy little hotel. Nothing fancy, just comfy. Bed was sooo comfortable, little patio very cute, free WiFi, spacious room, great waffles. Don’t forget your bathing suit because indoor pool has warm water. Staff is very friendly and they offer complimentary toiletries in the office if you happen to forget yours. Nice area, feels safe. Carpet could use shampoo to help it smell a little better but not enough to reduce a whole star so opted for 5 stars. Great experience, thank you!

This place was nice and quiet at night I did go into the jacuzzi the temperature was just right I sweated alot it was about 103 degrees. The jacuzzi jets where strong. Room was clean and bathroom too. The only problem was the batterys where low on the fire alarm so it keeped beeping really loud. Continental breakfast was good.

$ 200 a night for this dirty room is too much.
1)Our room was very small
2) The carpet is very dirty and full of stain.
3)Water was cold in the morning.

The 2.5 star classification is kinda misleading as this motel is more of a 1 – 2 star max. Despite that, it’s still priced appropriately for what it is, and it was adequate for my stay in Monterey. I was busy with a multi day event at Laguna Seca, and this was an easy 15 minute drive away. At the same time, I was able to walk to downtown and grab a decent dinner after an exhausting day at the track.
Other reviews mention the beds, and I guess if you’re a sensitive sleeper, then the beds may feel slightly flat and hard. I can sleep through anything so it didn’t really bother me. On the plus side, they provided both down and down alternative pillows which is a nice touch.
One weird thing that happened was that they didn’t open breakfast on 2 of the 3 days I was there. Instead, they put up a paper sign instructing us to get breakfast at the Quality Inn next door. I’m not exactly sure why they had to share breakfasts, but I can see how that could irritate some people by making them walk through the chilly mornings there.
Overall, it’s not a bad place to stay, but just be mindful that this is not a true 2.5 star hotel.

We had some trouble getting into our room but we did want to check in early as did many other guests that day. but it really ended up being ok.
My bf and I booked our room way too late and ended up with the Clarion’s only suite. and it was massive. If you ever want to stay here with a lot of people book this room. There was a queen bed, a queen murphy bed, a couch and tons of floor space. The bathroom was nice, but small, and the room came with a good tv and fireplace.
The price was in my opinion crazy so definitely search for deals, this is peak season, so a good time to research and know what you are getting into.