Franklin Peter E MD

My entire family was seeing Dr. Franklin and were mostly satisfied with the practice — no problem with prescriptions or appointments. My perception began to change in October of 2014 when I spoke to Dr. Franklin about depression and he ignored my concern. Since I’m not on anti-​depressants or other modalities to treat depression, I brushed off that concern. That is, until April 2015. My mother, a VERY healthy 70-​something, needs a primary care physician and Dr. Franklin’s practice was the one I took her to. We walked in together and made an appointment for her the following Monday and all seemed well. When she arrived at her appointment, she was ushered into the exam room, met with the physician’s assistant, and was left for a moment for the PA to talk to either the office manager or the doctor. When the PA returned, she informed my mother that they would not be seeing her as this is a «family practice,» implying that she’s too old and that they don’t want to see healthy people in their 70s. Given that my spouse just turned 60, this is a concern for our family. When we were called later in the week to confirm our appointments, my spouse told the person calling that we would no longer be going there because of how my mother was treated. There was no surprise or apology on their part.
I’m now going to another doctor in Monterey who will accept ALL of my family and am much happier. I would avoid Dr. Franklin’s office if you have mature people in your family or concerns about depression.

Last year I had horrible neck pain. I went through my favorite chiropractor, massage, and a wretched Dr. in San Luis who told me it was carpal tunnel. By then, 6 ½ months had passed and the numbness going down my arm was constant .I was nowhere to finding an answer and felt helpless to find relief.
Finally, I had the opportunity to find a new doctor in Monterey.
Nikki the receptionist was wonderful, and made every effort to get me in within a day.
Dr. Franklin listened, really Listened to me, touched my neck and had me tilt and bend to show range of motion. He immediately set me up for a referral for an MRI, and followed up with a physical therapist.
His wife handles referrals and was very compassionate and helpful in keeping me in the loop to make sure my insurance would cover every referral.
Theresa is also a very competent Doctor there, who I have seen as well. This is a great practice that gives back the dignity to their patients and brings back the good name to compassionate and competent Physicians.

It’s a very moody Dr. sometimes he’s happy sometimes he’s angry or you never can predict him I don’t feel confident that this guy he prescribe me some medications and actually after blood test
It was worst

I did not have a good experience in this office. No help with insurance. First exam a «meet and great» come again for an exam!

These guys are friggin on top of stuff. Nikki at the front desk smashes it when it comes to multi-​tasking and getting back to people and being friendly.
Everybody is super quick and synergetic. I’ve never had to wait more than five minutes in the waiting room or in the exam room.
They don’t hassle you with paperwork every time you come in. And they use a free patient data system. Which shows forward thinking and it shifts extra cost away from the customer.
Every other place I’ve been to is just terrible. Rude fat ass staff with neck tattoos, mountains of paper work, old ass doctors that want to talk your ear off about this or that… Not here!

I am a former patient…
They confused other doctors and nurses and they confused me too. They should train their nurse more professional. I think they forgot what they had learned in school.

I recently saw Dr. Franklin’s PA-​C, Theresa Gillespie, and I’m glad I did. I’ve found my new primary care office. The front desk staff are friendly, very helpful and seem genuinely happy to be there. Theresa took her time and really listened to me. She asked questions which were pertinent, gave me recommendations for treatment with thorough explanations that made sense, and was very professional. I never felt like I was being judged or brushed aside, and I never felt rushed. I’ll be seeing Dr. Franklin next for my physical, and if the rest of the office is any indication, I’m sure I will be in good, capable hands.

I absolutely enjoyed my visits here at Dr Franklin’s office. Nicki from the front desk is efficient and very friendly, she responded to my questions, messages, and needs quickly. Both Monica and Dr. Franklin took their time with all my visits and addressed every concern I had with great patience and care. I highly recommend Dr Franklin as your general family doctor!

I’ve been seeing Dr. Franklin for twenty-​four years, which says a lot about him. As some one who is unwilling to accept the word of any «authority», I have always been completely satisfied with his explanations and his collaborative approach to health care. His low key, casual approach to patient interaction always makes what could be a stressful situation (who likes going to a doctor?) almost a pleasure (note: tongue in cheek).
His staff is always pleasant, professional and organized.
I would not hesitate to recommend him to any one seeking a knowledgeable, results oriented physician.

Unable to track his own notes, poor management of records and communication. Office is poor in its communication with the doctor which isn’t too surporising since they are married to one another. However, is that really in the patients best interest? it wasn’t in mine. I had to remind the docter every time what organs I no longer have and what medications cause allergic reactions, as well as what surgeries I have had. Each time? You decide I did, Now I recommend Dr. Martinez.

Would be nice if the night nurse could order emergency refills. I lost my pills and she was not able to refill it for me.

Dr. Franklin has had an immeasurable impact on my family and me, providing care for regular check-​ups and potentially life-​threatening ailments (and everything in between). He is smart, punctual and a consummate professional who treats the whole patient, not just a condition or a complaint. But that probably doesn’t adequately describe his care. A better characterization is that Dr. Franklin’s treatment for our family stems from Love. I have the sense that he loves medicine, loves his employees, his practice, his life and yes, that he genuinely loves my family and wants us to be truly well.
Top qualities: Great Results, Personable, Expert

I’ve been a patient of Dr. Franklin’s for several years. His office seems to run very efficiently and his friendly and attentive PA and administrative staff have always provided excellent service. They all seem to really care about their patients. Franklin himself is a thoughtful, talented and patient-​centric physician who can sometimes come across as all business but is actually quite warm and engaging. I’ve been consistently impressed with his thoroughness and humane approach. Happy to call myself a patient under his care and that of his team.

When my wife and I moved to Monterey years ago, we were hoping to find a good family doctor. Just through blind luck, we found Dr. Peter Franklin and we could not have been happier with the service we have received from him and his wonderful staff.
Dr. Franklin is one of a dying breed of doctors who get to know you and treat you as a friend not just a patient. Dr. Franklin ALWAYS is courteous, and considerate to us and we trust his medical judgement. We have always been able to get in on short notice on emergencies.
His office is easy to get to in the center of Monterey and his staff are magnificent. Nikki at the front desk, handles the phone, signing in, appointments, follow-​ups and many other duties with good humor and aplomb. Lynn with her bubbly cheerful personality makes referrals easy and quick. Lupe, the office nurse, is cheerful and always smiling even when she is drawing a blood sample or doing some other necessary but unpleasant task.
We have never had a problem with billing. We suspect that they deal with all the problems with insurance without bothering us with the details. The only problem is that Dr. Franklin has a very busy and large practice. You might have to go on a waiting list for your first visit.
All in all, this doctor and his staff make you feel welcome, treat you well and give you very best medical care that they can provide.

First off the office is in a great location in Monterey. Dr. Franklin was awesome. He was super patient, kind and took the time to explain to me some technical terms. I felt really listened to, and not rushed. Many times when I go to see a new doctor I feel like they are in and out in 2 minutes; not the case with Dr Franklin. He really listened to my symptoms and gave me great information. Just a wonderful experience. Thanks Dr Franklin!

It is really too bad that I have to write this bad review. I had a nice experience the first time I went to Dr. Franklin’s office. The PA, Larry, was kind and helpful. Nikki, the receptionist, was outstanding. I did not have a doctor in California and I started to think that this office would be right for me.
But my next three visits were terrible. Dr. Franklin was unbelievably rude and condescending.
The first thing he said to me during our initial visit was, «I’m not a secretary».
My second visit with him he said, «I hate doing nurses work».
And my final (forever!) visit with him he pretty much accused me of lying about my immunization history.
In between these outright instances of utter disrespect he also complained endlessly, insulted me continuously, and could barely contain his contempt for my apparent ineptitude. I went home and cried because he had been so awful to me.
It enrages me to think that I must pay this man. He doesn’t deserve my money, and he doesn’t deserve yours, either.

I decided that I needed a family practice physician, instead of always going to Doctor’s on Duty and never getting the answers I needed while paying a crap load of money. So, thanks to Unilocal reviews, I decided to try Dr. Franklin. Dr. Franklin and his staff have been accommodating and polite at all times. He is extremely informative and isn’t rude, nor judgemental (ahem Dr. Brown at Doctors on Duty on Lighthouse). Anyway, when it comes to cost, he isn’t very expensive.
I used to have Anthem Blue Cross (but now I have much better health insurance) and I’m always billed correctly. They ask for my co-​pay upfront and I ask for a receipt. It’s really that simple. The only con: it’s actually kind of hard to become his patient. When I made my initial appointment with him last year, the front desk told me it would be a month to see him for the preliminary appointment.

Peter Franklin is an amazing family practice physician. I have been a registered nurse for over 30 years and I’ve worked at some of the most prestigious medical centers in the US and I’m honored to recommend Peter as a family practice physician. He’s a brilliant diagnostician and he cares deeply about his patients. That’s the winning combination I, as a healthcare professional want in my personal physician. If you are in the Monterey area Peter is the best.
Matt G, RN, MSNc, MBA, DHAc

I’m one of those girls who only goes to a girls doc. I haven’t been to a primary care physician in over 10 years. But I finally had to get a normal physical and some paperwork done so I headed over to Dr. Franklin’s.
So, I have actually never seen or met Dr. Franklin. I’ve been to his office half a dozen times and have only seen his PA, Larry Rose. But I couldn’t be happier… They take Tricare, they always schedule me immediately and they always listen to my issues. Larry is actually proactive about my health — he’s referred me for several screenings and to a physical therapist to just check on something that I have ignored for years. I actually feel like, for the first time in a decade, I have a family doctor.
Now, the other thing I have to comment on is the office staff. Nikki is super friendly and incredibly helpful. I hate going to doctor offices and dealing with grouchy temperamental staff. Not here. And they have a patient advocate, Aslin (sp?). She is terrific! At first, I thought — great. Another level of admin. I don’t have time for this… but not only has she maneuvered through Tricare for me, she knows which doctors in the area takes Tricare AND helps schedule my initial appointment with them!
I definitely recommend this office if you’re new in town and looking to find a new primary physician.

So I really used to like Dr. Franklin. He was on time and very helpful and it felt like he was «there» for me whenever I needed him. I thought thats what a family doctor was supposed to do.
However, one morning about 3 weeks ago, I woke up and I literally COULD NOT HEAR out of my right ear. Slightly shocking and worrisome. I went to the gym because my hearing came back, but shortly after getting there, I couldn’t hear again.
Logically, I called my DOCTOR to tell them I needed to come in and have Dr. Franklin find out what the hell was going on.
«We only have an opening at 3:45» stated the receptionist.
«I don’t think you understand. I cannot hear. It’s 8:30 am. I don’t know about you, but this feels like a pretty pressing matter… considering I literally woke up and lost hearing in my right ear.» I replied.
«Yeah. We can’t see you until 3:45. Would you like that appointment?»
Click (and a certain curse word under my breath).
I just thought if a patient called with something that odd and disturbing, maybe the doc could squeeze that patient in to try and figure things out.
Needless to say, I’m looking for a new doctor.