Paramount Properties

It would take me at least an hour to describe the nightmarish experience I had while renting from this pathetic excuse of an uneducated team of disrespectful women. All renters and homeowners beware, if you have an even slightly knack for reading people off the bat you’ll know right away, stay away. They are frauds and will steal your money some way or another…

Love the staff at Paramount Properties. The are so friendly and helpful. Always so attentive and willing to resolve any issue asap. Would definitely recommend this place to others.

I have rented from this property management company for almost 4 years. They are friendly, kind, personable, and QUICK to address any questions or concerns that may arise. Any time I’ve needed to call, they have replied in a timely manner too! Angela is AWESOME! I would HIGHLY recommend this company!

I am currently residing in the second rental from Paramount Properties and I’ve rented from them for a total of five years. I’ve heard many horror stories with property management agencies (astronomical deduction of deposits, non-​responsive to repair requests, etc.) but I did not experience any of those with Paramount Properties to date.
The staff I’ve talked to on the phone were always pleasant to talk to and they were quick on repair requests. Throughout the last couple years I’ve lived on the current property, they’ve renovated the deck, upgraded the windows, and replaced the original heater with a brand new heater. I can’t really find any faults with Paramount Properties and I will not hesitate to rent from them again.

Horrible property management. Reported a termite infestation 2 ½ months ago and never resolved the issue, the window paynes and walls became hollow that they broke through by just leaning on it lightly. I feel bad for the new current tenant who has to deal
With those conditions and being scammed their money’s worth. Horrible attitudes from Anne and non are considerate or sympathetic to the situations. Because they don’t have to live in the harsh conditions.

I chose my cute 2 BR, 1 BA rental based on its location near Cannery Row. I wanted something with washer/​dryer hook-​ups within walking distance to Cannery Row, PG, and downtown. The unit I found had friendly neighbors, (most within Paramount Property-​owned rentals), a garage and off-​street parking, plus mine had no shared walls and a small yard for my little yorkie, which was perfect. The unit was bright and offered bay views, even when there was fog over the bay.
When I had to travel for work and couldn’t upkeep the yard, Paramount Properties saved me time and arranged for a gardener that I would add into my rent check for that month.
One year, I was bit by a raccoon in the yard (I had to save my dog from it). I notified Paramount Properties, and they paid for Critter Getters to come out and inspect the property. They discovered a mom was keeping her babies under the house, so they zipped it up so that they could leave safely and not return. I never had a raccoon problem again.
I enjoyed my time the five years I lived in the unit and other than the raccoon, I had no problems. I was sad to leave Monterey. If I return, I will not hesitate to rent from Paramount Properties again.
Angela and Ann are the staff I dealt with most in the office, and will be missed. Angela is the «field agent» and has a very friendly demeanor while still maintaining her professionalism. She is great dealing with the renters, landscapers, handymen, etc.

Avoid at all costs working with this company. If you are owner they contract cheap handy men that so unprofessional jobs. If you are a renter they are unprofessional in the office, starting with Ann the officer manager. Unpleasant about fixing things. Unpleasant about fixing mistakes they make in paperwork. Unpleasant about being a liaison between the owner the renter. Is customer service dead in property management in Monterey? Paramount properties is not someone to do business with

It’s kind of weird to review a property management company, but I felt compelled to do so…
I am in the market for a rental in the Monterey Bay Area. I have been searching for the last 2 months for a rental that accepts pets (which is practically impossible!) and I found Paramount Properties on the SPCA website. Really excited, I browsed the current listings… Awesome! A rental in my price range that allows dogs! So immediately I called the company to set up a showing. The 1^st woman I talked to was very friendly, helpful, and professional. I explained my situation (I have a dog) and she said the property owner has breed restrictions (pit bulls). No problem for me, my dog is not a pitbull! Yes!
On the listing it states the tenants pay utilities. I have lived in a place that includes utilities for 8 years now, so I called the company again to inquire about the «average price of utilities». Here is where is becomes interesting…
The woman on the phone condescendingly asks me, «Umm, have you never paid utilities before?» I explained my current rental situation and she put me on hold. When she came back on the line, she rudely said, «It’s like $ 50 a month plus garbage.» I nicely asked, how much is garbage usually? She replied, «Really? You’ve never paid for garbage either?»
I was astonished by her disrespect.
It gets worse…
As she is badgering me about asking a simple question, she asks, «Will it just be you in the home?» I answer yes and my dog. She asks what breed my dog is and I say mut. She asks what kind of mut, and I explain she is a rescue so I don’t know exactly but she definitely has lab in her. She asks how much she weighs and I say around 50LBS. She quickly asks me to hold. I was on hold for about 2 minutes and she comes back and says, «Who told you a 50LBS dog is acceptable or this property?» I explained that I spoke with someone the day before and scheduled an appointment and they were definitely aware I have a dog. She was confused and acted like the rental didn’t allow dogs. She started asking me inappropriate questions about my lifestyle such as, «What are you doing with your dog while you’re at work? Are you going to bring your dog to work with you? (Really? Who brings their dog to work?) How long has it been since you took her to the vet? How many hours a day will be away from her?
I nicely answered all the questions, but I did not like her responses.
Even though the woman was horrible over the phone, I still decided to go check out the rental. When I got there, I couldn’t believe me eyes. THEY POSTED THE WRONG PICTURE OF THE HOUSE! The rental turned out to be the «back house» but it was really a shed. My studio is bigger. And get this, the current tenant has a 90LBS dog !
SUPER long story short:
–Woman at the office was extremely rude and condescending.
–FALSE ADVERTISEMENT! They pictured the completely wrong house!
–Advertised on the SPCA website, doesn’t allow pets.
-$ 1,225 for a SHED!
–Waste of my time.

I wish I could give this company 0 stars. I lived in an apartment they managed during my pregnancy. During the year I was there the deck (I was told would be replaced within the year, but was not) rotted and my mother pushed her foot through. The mold problem in the apartment was so bad I called the health department because paramount refused to fix anything, then later told me it was my fault for not keeping windows open or furniture away from the wall… Lie, I kept windows open and didn’t want any of my personal belongings touching these disgusting walls. The ceiling in the bedroom leaked mold onto my bed and anything else in the bedroom. I received a letter basically stating that I was lucky to get any part of my deposit back and I was only getting it back because I threatened lawyers. At the end of my pregnancy I found a cockroach crawling out of the bathtub, and was told I could vacate the property for two days while they sprayed. I wish I was making this all up. I have pictures and documents to prove all of it. Fast forward two years after I have already moved to a different place and I began to apply to move to yet another new house but paramount properties told the lady calling for references that they would not rent to me again because I had too much foot traffic in and out of my apartment. I worked full time for pebble beach company and was on maternity leave most of my stay at the moldy apartment. I would not allow friends to come over due to the embarrassment of the living situation. This company is horrid and I feel sorry for anyone that tries to live in any property managed by this company. 1021 funston ave is a moldy unsafe building that needs to be demolished. I should have sued when I had the chance, now people like this just astonish me.

I made an appointment to see a cottage and Paramount completely no-​showed. I was standing outside the property calling the office only for no one to know what was going on and to be told «the person who probably set up your viewing is at another appointment, I’ll give her the message and have her call you back». Only to never be called. What a waste of time and excitement to see a place I was quite Interested in.

KNOW YOUR RENTERS RIGHTS! Unfortunately, we had an absolutely terrible experience with Paramount Properties, yikes! The customer service was horrendous. The employees that we had to deal with were so rude, particularly Ann and Angela. To say this is an ethical business is a joke. They have lied and made excuses on several occasions to cover their behinds on stuff that did not get addressed. This is a property management company that expects you to not know your rights as a tenant in the state of California. They are obviously used to dealing with a lot of passive tenants that don’t speak up for themselves. In addition to that, they have consistently hired sub-​par contractors to do all kinds of jobs. They don’t care about your comfort as a tenant. They don’t even follow their own stipulations as defined on their own lease! Real joke of a company. We really would not care to associate with Paramount Properties again.

We rented from Paramount when we first moved to the area. Although the unit we had was, hmm, other than excellent, the service was great. Anytime we had an issue, they were on top of it, and repaired whatever needed to be fixed THE NEXT DAY. Yes, they were that responsive.
When our contract was up, we had to get out of that unit, and tried to get another managed by the same company. No such luck. When we moved again, we tried them again – nothing managed by them had openings that suited our needs, but it should say something that even though we hadn’t lived in one of their properties for years, we tried them again.
Recommended.