Prestige Pet Grooming

I just got back from taking my baby here to get groomed to find that my little Maltese had deep cuts in the elbow part of her legs. The groomer/​owner did not even tell us when we picked her up. When I called and confronted her, she hung up on me! If you want to avoid vet bills and having your dog in pain, go somewhere else!!!

I took my dog here for a bath while visiting my inlaws over the holidays. I’m pretty sure she washed her with Dawn dish soap! The owner was very nice but it definitely wasn’t the quality I am used to. Very sloppy. I could have done the bath and blow dry better myself.

This is a no frills place, but the lady is friendly and does a good job grooming. I liked that they don’t put the dogs in kennels and you can actually see the bath tub and facility. The previous place I got my dog groomed was a mystery — the dog would disappear to a back room and return with fleas. Not the case here. Don’t be discouraged by the appearance of the place or the customer service skills — she knows what’s she doing and she listened to how I wanted my dog to look.

This asian lady is horrible!!! she is very rude to her clients. I took my girl yorkie to get washed and cleaned and i told her i did not want her cut. when i came to pick her up my dogs was shaved bald. she looked like an old man. I couldn’t even recognize my dog. Then after a couple months i decided to give this place one more try. she had me drop my dog off at her house which i found very strange. When i picked up my dog she still had tangles in her and her nails were not trimmed. When i had told the asian lady my concerns she yelled at me and started cussing at me telling me if i don’t like it don’t bing my dog back here ever again! I was so shocked on how she handles her clients i had to write a review warning others not to go to her. she doesn’t listen to what you tell her and if you tell here theres something wrong with your dog once you get it back she will yell at you. She needs to get shut down. You don’t treat people this way. especially if they are paying you. Will never go back to her again! Horrible customer service! A waist of time and money because she doesn’t do her job!

This place is horrible! Being new to town I found this place here on Unilocal!I have 2 shipoo’s and told her that I didn’t want their hair cut short and told her that specifically and even stressed that to her, she reassured me that she would would just trim it! Upon my arrival my dogs were a mess and still wet! I was so angry but the damage was done! Please beware if you plan on going to this place! She will not listen to you and will cut it way too short!

great lady. great grooming. great service.
brought our 2 dogs for a vacation and could not get any dog day care service. they either did not have room or just plain old never even bothered to return my calls (Dawg Gone It and Doggie Day Care… Terrible cust. service). So my wife suggested we try for a groomer.
This lady not only accepted our dogs for grooming but she also picked them up and delivered them back to our hotel and was reasonable in price. She told us to take our time sightseeing and did not charge extra. I have had groomers in the past that sent the dogs home cut and traumatized. This great lady brought them back happy and clean. Next time we visit Monterey we’ll schedule another grooming here.

The owner is very nice. I took my American Eskimo for a full groom: bath, haircut, anal gland cleaning, ear cleaning, and claw clipping. The job go done indeed, but it was a little sloppy. She just took clippers to my dog and basically just shaved her whole body, except for the tale and mane. It was a little uneven, as there were no scissors used for detailing. The claw clipping looked a little sloppy too, and one of the claws did not get clipped. My dog has dark stains under her eyes, as most Eskimos do. There was no attempt made to clean them.
This review sounds negative overall, but my dog did leave the place clean, smelling good, and very happy. It only took about and our and a half from drop off to pick up.
The price was reasonable, $ 55 for all of it.

love it! Brought my Pom several times already through out last year, going again tomorrow :)

Do not bring your pet here. As we walked up to pick up our dogs she was yelling at the little dog she was grooming «stop it don’t move knock it off» then when this little dog jumped off the table scared with every right tried to go under this desk then she PULLED HIM BY HIS TAIL!!! He Unilocaled out loud & she yelled out «shut up»!!! I had my daughter with me & we both were petrified… I wanted to wait around to tell the owner. It was a grey & white shih Tzu named Bella. not to mention her work is choppy uneven & aweful. Imagine what she does to these dogs when no one is present. She should have her grooming license provoked shes abusive to animals. Never will I got there again.

Took my minature poodle here (first time groomer experience) and was surprised that she didn’t even take my name and phone number when I left the dog. I insisted she take my phone number in case anything happened, and she said she would call if she was done early (she did).
The cut was good, if not a little sloppy. She said my dog was crying the whole time except for the bath. I’ve only had her 3 weeks, so this may be true. I gave her one bath and it was a typical, I hate this but I’m suffering through it, experience. I brushed her pretty hard to remove some matting and it seemed to not phase her at all, so I’m not sure why she cried for the groomer.
Because the owner said she was a little bit difficult to groom, she said I could bring her back for a touch up around the face at no additional charge if I want it shorter. I thought that was thoughtful.
So, I’m a little on the fence because the price is right, the place is convenient for me, even if the dog wasn’t perfect. I came to this place only because I could not get into my place of choice for the next 4 weeks — this sign of an excellent groomer. So, I’ll try the other place and see if the extra $ 10 they are going to charge me will be worth it.

This place was great for us when we were passing through Monterey with our dogs. The lady was able to fit us in right away– a fabulous find when all of the other groomers in town were booked out for a week.
She was able to handle our Chihuahua and Shepard and had them in and out in the time it took us to walk through the nearby aquarium.
The dogs seemed calm and came back smelling fresh and feeling extremely soft (even the wire haired Shepard felt amazingly smooth).
The grooming included a deep washing and brushing, nail trim, and ear cleansing. (no pretty bandanas here or flair here– just a good bare bones scrub down)
The grooming was reasonably priced at 30 for our little guy and 50 for the shep.
The only qualm I had with this groomer was that she appeared to be using Pantene pro-​v on the dogs which I believe can irritate some.
Overall a good groom for the price and a nice lady to do it.

Lido is wonderful with dogs and cats!!! She does excellent job and very skillful. Most of all, she cares about dogs like her own and my dog knows it and very happy with her. I highly recommend Lido!!!

My dog hates the groomer, but Lido manages to have her clean and happy by the time I come back. She does such a great job and is so affordable. I won’t go anywhere else.

Prestige is simply amazing. My Shih Tzu loves loves this place. She always is well taken care of and always comes back to me looking fresh and so clean. We highly recommend. Woof Woof!

This is by far the best place I’ve taken my 3 dogs. (i forget her name) :(but she is great with dogs and does a great job. Ten times better than the big pet stores. Her English isn’t very good, but its good enough to communicate with her.

LOST our dog! Then she tried to cover it up by looking for Buster for 20 minutes before she called us. In looking for him, we ran into other people who had had bad experiences with this place. If you value your dog, don’t go.

We have taken our two small dogs to Prestige Pet Grooming twice now. They looked great both times and she is very affordable. Less expensive than Petsmart or Petco AND she doesn’t use cages! This is great because our dogs don’t like cages. She is always right on schedule too.