Taco Bell

Who works here — 1 person? The employees seem flustered at the slightest of rushes and they often struggle. They often run out of specials as well. ‘SOLD OUT’ sticky notes cover their board for weeks at a time.
Other than that, the place is a fairly clean and the staff is friendly. Food, well… Taco Bell…

Three strikes you’re out.
I’ve had three bad experiences over 2 months and each time I thought ‘maybe I’m wrong’. I’m clearly right in my assessment of this TB. It’s sad to see such bad CS allowed to continue. Maybe TB is so big they don’t even care. Here are those things I’ve witnessed the three times I went to this TB:
Extra slow service.
No one found at counter for 6 minutes, once.
Employees always look miserable.
Filthy dining area.
Empty hot sauce/​napkin bins.
Night cashier has been rude to me and to others.
Night cashier doesn’t know menu items/​prices.
Wrong order taken and I was blamed.
I’m never going back to this Taco Bell and I’ll be much better off.

Service was slower than normal fast food place. Trash on floor and several tables. Ordered a couple of tacos and they were a bit on the light side.

I know I’m writing about Taco Bell, so don’t think the single star has much to do with the quality of the food — you get what you pay for here. This specific location was just really uncomfortable to eat in. Unfortunately, this location affords the cheapest food on the block and there’s a population of people in this town that struggle to get by. I’m not going to be able to take my family back here though; between getting cut in line, the odd nature of patrons acting aggressive, and the general leering going on by people at my wife and kid… one who turned out to work there and came in to interview a job applicant, I felt like I made a mistake walking in here.

Service is terrible. Not friendly.
They have gotten something wrong ³⁄₃ times so far. First time, they gave us hard instead of soft taco. Let us keep the mistake. When trying to get an order fixed on second visit, employee wasn’t even listening to us, and just kept saying there’s nothing wrong other than the fact that they didn’t put it in a big box when they had actually left out a food item. She finally noticed when angrily putting everything into the box that we didn’t care for, just wanted the missing burrito. Third time, we explicitly asked about the PS4 big box promotion. They confirmed that any of the big boxes are part of the contest. Then when we get our food, they are just on a tray, we ask for the box this time for the chance to win, and they say they don’t have any yet. WTH? Didn’t care to mention that when we asked about it 10 seconds ago. Lastly, same visit, They forgot to make my friends order or let someone else take it, waited an extra 20m while everyone (including me) who ordered after him got their food first.

taco bell always hits the spot. my babe always gets the softshell supreme taco and she never offers me a bite of it ;) but i cant blame her cause she always gets better food than me

Came in to TB and found a nice clean environment great customer service and great food. Good job guys I will be back.

Craig was a very attentive employee. He made sure my order was 100% correct. I was very pleased with the food and service. I had a great experience.

Best Taco Bell of the west coast. Good food and good service. Very attentive staffs. I love Taco Bell but this is the best one I know in west coast.

this is ok. i like getting the freeze dr. pepper with the apple empinada something great is about to happen!!!

Taco Bell! Enough said.
Will be returning to this one.
Come check it out.
It’s got everything you could ask for from a fast food place.

Yeah, it’s a Taco Bell. But in my attempt to provide online documentation for every aspect of my life, I thought I’d review it. I didn’t want to blow $ 20 on dinner or wait long to be served, so I dropped in to a nearly empty TB about 8:15 PM. It had been a looong time between visits. The good & the bad (sorry, rubberneckers – no ugly) are below:
Positives:
The place was clean & bright
Staff were immediately available to serve, and change was made promptly & correctly
Varied menu
My seven layer burrito was served promptly
The potatoes in the spicy potato soft taco (only $ 1!!) were hot, tasty & jojoesque
Good people-​watching spot
Sauces include firey, hot, mild, & verde
All the napkins you can manage (why do so many businesses act like napkins are made of cash?)
Dinner for $ 3.86!!!
Negatives:
Bright
A few shady characters (besides me) outside & in
The potato taco took a while to come out, and while it was fresh & hot, it wasn’t very spicy or flavorful
Tortilla around my 7 layer was a bit thick, tough & chewy, and some of the fillings were a bit skimpy
Menu is a bit long & confusing

When did Taco Bell get to be so nice? Is this a new thing?
Super clean with lots of things that I didn’t recognize on the menu. Desperately needed carbs before going to a wedding! Cheap, fast, easy!

If I could give no stars I would. Slowest service ever. In the time it took me to get my food I could’ve had a sit down dinner at a nice restaurant.

Nice & convenient urban location. Across the street from Pinkberry & Starbucks. Staff was friendly. This location might attract «undesirables» since bathroom is under lock & key. That plus putting up with lower wages, I say give the staff a break about service quality. I experienced good service, but hey, it’s Taco Bell, not French Laundry. Ample seating. Nice interior décor for a Taco Bell.

The worst of the worst Taco Bell is here at Alvarado St. Bad service, bad bathrooms, bad sitting place, etc.

This is really one of my favorite spots, one of the main reasons that it is on alverado street in Monterey which is an amazing location.
Alsotheir prices are amazingly affordable, free Crunchy Taco with my meal and free large drink which cost me usually $ 2.5.
The staff are friendly, they brought the meal to my table because I forgot my order number.
I love their modern painting, and the colors of their walls and benches. Clean, good food, lively.

Yeah it was just like any other Taco Bell. Although the steak cuts were pretty thick…

I know I know. It’s Taco Bell.
Like: Their beans were actually pretty good. They weren’t thick and dry like TB beans usually are.
Dislike: my bean burrito was horribly wrapped. I had to actually eat it with a spork. The cashier kept forgetting crap in our order. Forgot our drinks and some of our food was not on our tray.

«I WOULD TACKLE SOMEONE FOR MY CRUNCH WRAP… BRAE»…
Verbatim, ok I may have added the «brae» in there but these were not the last words that I wanted to hear to end my loovely Saturday evening.
After meeting up with some old friends that were visiting in town, I ventured down Alvarado on my way home and wanted to put something in my stomach since I had just had a Manhattan and finished off a friend’s Gin & Tonic (well he was double fisting and had two that were unfinished before he took off). I had Phở King for dinner but only had a bite because I knew I could not drink after finishing a bowl of spicy hot phở.
A little Taco Bell won’t hurt…
I ordered the New Shrimp Soft Taco (featuring 6 whole pieces of shrimp — that is what the poster said) with no Fiesta Salsa aka Salsa Fresca… How can it be fresh salsa if they don’t make it there on the spot? I know, I know… the beans, rice and everything else aren’t «fresh» either but at least they are cooked right? I picked up 2 Chicken Burritos on the 99 cent menu (with no Fiesta Salsa) and a Beefy 5 Layer Burrito also featured on the 99 cent menu minus the «beef». Their is a new condiment bar so when I left I picked up a huge grip of Mild Sauce and a couple Hot. I like things spicy and Mild is def. not spicy but for some reason I love taking shots of them packets. I finished my 4^th packet as I pulled up to my house, gross I know but I get a kick out of it and would feel horrible just grabbing some without ordering anything.
I ended up finishing half the Beef 5 Layer minus the «beef» and then tried «a» shrimp which was super rubbery but I didn’t expect much and I called it quits.
But my experience was much more memorable than that…
I’ve never been «sober» at a Taco Bell passed midnight before and I learned a few lessons here last night.
1.) Daylight Savings — they locked their doors before their usual closing time which confused the heck out of the drunkards stumbling out the Hippodrome (who names a club that?). Crap… I didn’t know it was Day Light Savings!?! How embarassing. Thanks for the tip Taco Bell.
2.) If you come this late, make sure to keep your receipt as the drunk folks will sweep in and walk off with your goods. I saw it happen twice while I waited for my larger than usual order.
3.) Do I look like this when I get wasted? I saw a girl sitting on the floor, «men» barely able to stand up talking about Taco Bell and how the food rocked. One guy walked right up to me… I didn’t know if he wanted me to hold him up from falling over, if he was going to puke on my face or try to makeout with me. I hoped it was the first reason.
4.) Tickets are numbered. In my book #216 does not come before #214, nor should #215 come after #217… Poor #214 waited more than 10 minutes patiently… He wasn’t drunk, looked like a hungry student that had been studying his butt off from MIIS (Monterey Institute of International Studies). We smiled and laughed at all the wasted people nearly lying around us.
5.) Don’t park directly in front of Taco Bell. At 1:45am it is not easy to get a cab so as I walked to my car, I saw a couple stading by the driver’s side door. «Can I help you?», I asked. Man: «Oh hi, yes we were wondering if you would be interested in giving us a ride.»
What the French!?! I’m such a bad liar and I never lie and I said that I lived too far away and he said, «I understand». Such a lie, I actually live so close that it would be out of my way to take them anywhere. If I lived farther away they would most likely be «on the way». He was drunk and didn’t catch on.
Back to the Crunch Wrap which were flying like hot cakes last night… I mean who would want to eat these hexagonal shaped savory treats? Me not so much.
In summary: I would just like people to be aware that this place is nuts near closing time. If you have a drinking problem come here when the bars about to close and it may want to make you stop drinking (or simmer down) as you watch these drunk idiots make a fool of themselves.
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On a side note: This place was recently revampled to look like a bistro with hanging artsy glass lights and high table tops which are not kid-​friendly (you shouldn’t be taking your kids to eat here anyways) but it does make it difficult for people for bums or drunk folks to hangout. I mean, they look uncomfortable and if I was wasted I’d probably fall and split my head open!