Tang’s Alterations

Worst location in Montgomery! Never ever go here. The owner is a complete racist. She would even help me until she found out who my husband is. But I packed my stuff and went to the Decker lane location. I respect Sue. But the lady ruining her name in Peppertree should be let go!

I made a Unilocal account just to write a review for this place. DO NOT go here. I wish I could give this place a 0. I just moved to the area and was needing my bridesmaid dress altered. There were straps that came with the dress that just needed to be sewn on. When I first went in and tried the dress on for her to pin the straps in the correct place they were not even or pinned where I wanted them. She preceded to tell me that «it was fine». After asking her numerous times to make it tighter she did and I paid my $ 35 and was told to come back in a week… not a problem. My fiancé picked up my dress for me and brought it to my out of town wedding in Kansas City. So yes, it was my fault for not trying the dress on prior to the «big day.» Needless to say the straps were not even sewn on they were put on with a hook and eye which fell off and the straps were WAYYYY too big to the point that I had to safety pin my entire dress. When I got back to Montgomery I called Tang’s and told her the issue and she repeatedly told me I wasn’t in her system (even though she performed the alterations herself) after she told me to come in I brought the dress and there was a customer that she was currently helping so I patiently waited my turn. When she asked me what I was there for I whispered my complaints (so the other customer didn’t hear me) and told her that I just wanted a refund since the dress was not done properly. After she insisted on helping 2 other customers that came in after me… she walked over to her computer where she once again told me that I was not in her system. Since I knew this was going to happen I pulled up my bank statement showing that I paid. She flew open her cash register handed me $ 35 and put her hand in my face and told me to leave. I was actually planning on giving her a 2^nd chance but after she pretty much kicked her out of her store, I was so upset. It was not my fault the dress was not done properly that was her fault but for some reason she thought that I should not have asked for a refund. Sorry to vent but I just hope nobody has to have an experience like mine. SO in conclusion, she is rude, she doesn’t do what you ask, she does a terrible job, and her customer service is the worst I have ever experienced.

In the past I have had nothing but good things to say about Tangs. Unfortunately, I trusted them with my beautiful lace wedding dress. When I got it, late, it was ruined. The hem was uneven, and being lace, they had cut off the excess. They attempted to piece it back together, resulting in, what looked like a bad home ec project. Because it was 4 days before my wedding, I had to take it. I was so upset by the hem, I failed to notice that only one strap had been altered and the other was only pinned. What upsets me most, is that they never offered me an apology and expected me to pay full price. I’m not a girl that is crazy for weddings, but I did want to look beautiful in a special dress, and am saddened by this experience

Took five pair of pants to get altered and she charged $ 14 per pair. I think the prices are too high. In addition, my wife went one day to pick them up with a 3 and 1 year old and she made her wait about 10 mins before she acknowledged her. Then she lacked customer service and was unfriendly. I will definitely not recommend the place to anyone. Don’t go their find another place.

Took my shirt in to shorten the sleeve.
It was $ 15. I think it’s a bit pricy, but I think it’s fair value.
I’m not too excited about the work. my sleeve it a bit longer on the one side. Perhaps it won’t bother you, but If you like to tailor your clothes as much as I do, You might notice it too.
BIG Plus _​they are open on Sauturday.