Andersen’s Pet Shop

Wow so rude! No hello or goodbye from the lady behind the register. She gave me dirty looks the whole time i was there. The only person who acknowledged me was the employee who looked like he worked in the back of the store stocking merchandise. I did not purchase a single thing from there due to the fact that they are either very racist or just plain rude. I am all for supporting mom and pop shops but I would rather pay a big corporate company like petco and be treated like a human being.

Great pet store, great prices, friendly staff. Must visit! They have a great selection.

Really great toys and treats, plus a free bully stick just for checking in!

Very cool pet store in downtown Montrose. Stopped in today to get my little guy some treats. This place gets busy. Very cool bird cage in center of store. Store is packed with products and fun pet stuff.

Crazy busy on a Saturday, but waited in line to buy a bone and get my free bully stick for checking in.
The shop has some really nice bird feeders, fun cat houses, birds and standard pet supplies.
My dog hated the bone, but the service was great and conveniently located in downtown Montrose.

Nicest service! Great for all your pet needs! We drive from downtown LA to this shop once a month! There is a rewards program that helps with cost:)

I really appreciate the explanation and reassurance provided by the owner. While I still think it’s a bad idea to feed parrots that many seeds, I take their view in good faith and I’m not so apprehensive now that I know a vet is looking after the cockatoo regularly. I’m also glad to hear that the cockatoo prefers destroying his stand to playing with toys, and that it’s rebuilt regularly; I looked during a recent visit and this appeared to be true.
I have also noticed that the promotional coupons have been less cat-​and-​dog specific the past few emails.
All in all, I feel a lot better about coming here now. Thank you for addressing my concerns and I regret if my review kept anyone from coming here. A lot of people would have been rude and defensive in responding to my review and I genuinely respect that they weren’t.

So we bought a bunny for easter… hoping it would lay chocolate eggs like the cadbury bunny, but no success yet… But her nails are super long, so I called in and they said that they would cut her nails for $ 10. I brought Miss Jenkins in and they cut her nails pretty quick. We picked her up and went home and her nails still feel kinda long. Not sure why if they were just cut.
Andersons seems like a nice place to go for your pet needs. The staff is semi-​sweet. There was a man behind the counter that looked like he hated his life… but the ladies behind the counter were really nice. I would come back here if I need anything for our pet. Just hope they dont look like they hate their lives next time… lol!

Last weekend, my friends and I went on a hike with my dog, Cal. After the hike, we decided to go to breakfast on Honolulu and bring Cal along. Well, it was a bit chilly out & Cal, being a shorthaired dog, was cold. We decided to go over to Andersen’s to see if we could find Cal a sweater. Not only did we find the perfect fleece sweater for Cal, but the owners were very helpful in the process of selecting the product and having Cal try it on. Moreover, Cal loved the complimentary doggie treats and samples. We will definitely be back. :)

I purchased the oversized couch covers for Michael my doggy and I for the Beverly Hills unit.
They fit purrrfect and soft and comfortable.
And look great.

I use to go to this HIGH PRICED local pet spot so that I could support small businesses… oh but heck NO!!! Not only are they priced higher THEY LACK CUSTOMER SERVICE SKILLS!!! The owner hit my dog in the head with a bird cage and said NOTHING! Really? Ok no problem, I will take my $ 50 per month elsewhere. NEVER AGAIN WILL THEY SEE A PENNY OF MY MONEY! Save yourself the headache and go to Dog Cat, they are right up near the theatre and VERY FRIENDLY!!!
Update in reply to their response… Oh and the owner is a LIAR TOO!

I love this place! Was already so happy and thankful about our parakeets and fish and the ongoing help and support we receive in regards to them. But then Tom and the other guy (ashamedly never got his name) really go beyond the call of duty and house our new dwarf hamster for the month so that Santa can bring it to our daughter for Christmas. They basically babysat it and then set up the cage and bedding and everything! And they played along with the whole magical hoax for my daughter! Love these guys!

Really nice people, they made sure I had everything I needed to take my new hamster home.
They let me pet the hamsters and gave background on where they came from and how old they were, including their life span.
Their Syrian hamsters (teddy bear hamsters) cost a bit more than at other pet stores (petco, pet smart) but I think that it is worth it because my hamster is really friendly. The man told me that they were hand raised which is probably why they were so relaxed and chill.
I would defiantly recommend going here and checking the place out yourself. It has its own parking which is great because parking on that street is pretty crowded sometimes.
Also their rewards program is really helpful. If you give them your email they will send things like ’ 3 dollars off a purchase of $ 30 or more ’ or something similar which was helpful for me because we saved about 5 bucks while buying everything I needed for my new pet.
Five stars for being a family owned buisness and being super helpful.

The first pet shop that wouldn’t let me pet in.
3 stars for being a local business.

Your review helps others learn about great local businesses.
Nice pet store. Really nice area and love seeing so many people walking there dogs.
Please don’t review this business if you received a freebie for writing this review, or if you’re connected in any way to the owner or employees.

The service here is perfect. They always help me choose the best for my dog. If you’re also looking for a place to get your dogs groomed this is the place. They do a very clean job. The prices are reasonable. Love it here.

I was in search of a Mexican Red Knee Tarantula for my younger brother and was excited to find out that Andersen’s had one available. All of the staff was very nice and helpful, especially Jose, and were able to answer all of our questions and give us a little bit of history on our new pet. We were very happy with our experience and will definitely be back!

Tom !! Thank you for your help today. The Albino corn snake and set up was perfect for us. Also you had no problem helping us great customer service. Told us all we need to know about this snake. So thank you see you soon

I was walking around Montrose with my basset hound on his birthday when it occurred to me that there might be a cute pet store in the neighborhood. I could’ve consulted Unilocal,but instead I found a woman on the sidewalk and asked if there was a pet store around, in part because I wanted to announce to her that it was Duke’s birthday. When she wished him happy birthday and directed me to Andersen’s just down the road, I had to follow through and go look for a present.
The second I walked into Andersen’s Pet Shop, I saw two goofy greeting cards featuring basset hounds on their covers. I picked them up and decided this place was just up my alley. It was a huge space (with a huge parking lot, incidentally), with pet supplies for every animal friend in the family, though maybe especially for dogs. The layout was pretty intuitive, and Duke and I had a great time browsing the treats and toys.
What he really wanted, though, was a new comfy dog bed to replace the old one he’d ruined by unstuffing, one green fluffball at a time. The dog beds were at the back of the store, stacked high up, well out of reach of the floor. I got help from a friendly guy named Joe, who tossed down a few beds that looked right for my dog. I let Duke choose his favorite: he curled up in the same one over and over again.
It was one of the biggest beds available, a huge circular dog mattress without a separate cushion. It was reasonably priced, as things go, and Joe helped me take it to my car. We’ve now had it for almost a month, and I’d say it’s improved not only Duke’s life, but mine, as it’s big enough for us both.
Sometimes I cuddle him on his new dog bed, and he escapes from my arms and roosts on the couch, leaving me alone, a human half asleep on a dog bed. I have Andersen’s to thank for all the degradation and pleasure I’ve received.

Great place to take your dog for a bath or grooming.
Tucker has been there about three or four times for a bath and he always looks and smells so good when I pick him up. He is a medium size dog and they charge me $ 40 to wash him, trim his nails, clean his ears and express the you know what. I just hate that word, so I’m not saying it or writing it.
Tips:
— Take your pet for a nice little stroll up or down Honolulu first so he or she can mark their territory etc.
— I like to tip the groomers at least 20%.
— At pick up time it is helpful to bring help, so one person can run your dog out the front door so they can go relieve their bladder and not do it in the store. The other person can go to the register to pay. They take charge cards, so that’s nice.
— Call to make an appointment, but I have called at the last minute too.