Jenkins Properties

Jenkins has managed my property for several years. I was in over my head when I hired them. They rescued me and they have taken care of everything since then. With Jenkins at the helm, I feel I can relax and know that the professionals are in charge. Oscar does a great job with my taxes too.

Acting as the buyer’s Realtor, I recently closed a condo transaction and Jenkins Property (JP) is the HOA. This company is the worse HOA company I have ever worked with. Here’s a few of example why: The last two days of closing escrow, JP still have not identified which parking space/​s is designated to my buyer, the mailbox key, the garage remote are missing and the gate intercom is not working.
Moving forward — one week has gone by after the close of escrow and they still have no answer to the items I mentioned above. My client hired a locksmith and changed the mailbox key as mails are pilling-​up. One week had gone by and John @ JP sent me an email stating they have the key to the mailbox (they had the box re-​keyed) after my client did. Why didn’t JP got this done right after close of escrow and waited a week and advised us?
I sent an email to John and cc’d Charla the day before I said I will pick-​up the keys in behalf of my client and asked to confirm my request., I went to their office day after, arrived around 10:30AM. I met and spoke with John and I asked him if he got my email? He said to me, «I heard about it». I said, I sent it to you directly and it’s now 10:30AM and you still have not opened your email? When I arrived, John had a clean desk, no file or paperwork on his desk, obviously this guy is very busy (sarcasm).
Bottom line and what I have learned from this company: They do not have any idea what they are doing, they are not on top of their business. These people are very unprofessional. They are not very efficient and lack of experience.

Unprofessional. Horrible company.

I’ve worked with Jenkins over the last year and a half or so, and I have had a very positive experience. Ron Salgado is the manager in collaberation with my HOA and while he’s not your bubbly type, he’s professional and keeps things to the point. Importantly, he gets things done. He has always returned by phone calls or emails and works well with vendors too. It’s a business relationship– if you respect him and his time, he’ll respect you and your time.

Wow! what can I say about this place. This place offers top notch customer service. Heather Nutt, is absolutely amazing. She is always courteous, always returns my calls and is pleasure to work with. I always look forward to working with this company. Definitely recommend to all those interested in their services!!!

Unprofessional. Horrible in returning phone calls and emails. Never filed a claim to insurance on my behalf (water leaking problem) after two weeks of my continuous follow-​up emails and phone calls. After two weeks, Charlotte Ives tries to blame the insurance company when she is the one that never opened the claim in the first place. (I talked to insurance directly to verify). She then asks me, «what do you want me to do?». Absurd. I want you to do your job. When I asked for the chain of command to complain about her negligence, she turns out to be the owner. No wonder we are switching HoA company.

All prior reviews are true. Like Charlotte Ives, Ron Salgado is not any better. He is a conceited individual who perceive himself as God’s gift to property management. He constantly recommended us to follow his suggestions because he is an experienced professional.
While he might have the experience in performing routine services that only require an intelligence of a high school graduate, he is certainly not a «professional.» He is rude. He constantly hangs up the phone while you are still talking to him.