BOK Moving

I have moved many times, and have NEVER had a moving company show so little respect for my property. The workers had no clue what they were doing so things were broken and damaged. I spoke to the owner the day after my move and he told me that he would speak to his workers and call me back… he never did. I honestly could have picked up 5 guys outside of Home Depot and gotten the same quality of work

OK, use at your own risk. I see some people had good experiences. Fine, good for them. But l got burned real bad and I’m going to give some advice for other people who might be able to learn from my experience. Here are some scams they are good at to jack up the price, on moving day.
1) Their specialty is to give you a low quote, talk real nice, but on moving day change their tune and things get real bad real fast. They’re typical con artists.
2) On moving day, when you can’t back out, they say they have to raise the price because there is more stuff then they thought. What are you going to do? Pay cash, pay up, of course. They got you.
3) If you’re unlucky enough to live in the city, they’re gonna double park. At the end of packing the truck, suddenly they find an orange parking ticket. They show you real quick. It’s something like $ 200 or $ 300. They force you into splitting the cost. OK. What you’re going to do? Your stuff is in the truck already. Pay up, sucker.
Lesson: They low ball the quote, but then find ways to up the price once they have your stuff hostage. Either way, you end up paying way more then you originally bargained for. And the stress means you’re just going to pay up because you just want to end the whole ordeal.
Like I said, do what you want. It’s your money. Just be ready for their games and BS.
Good luck to you, good people of earth. As for BOK movers, you can stick it up where the sun don’t shine you shameless thieves.

Fast, expansive, and does nice jobs.
Proffessional.
Three things that I didn’t really like.
1. Two guys keep spitting on the ground. That was little disgusting
2. They ask us to buy their lunch. Which I have to pay my own money 60 dollars plus pick up the food for them. That was extra 60 dollars plus from my own pocket, other than actual moving fee.
3. They ask you for 20 dollars tip for individuals. Which one mover team is 6 people. Thats extra 120 dollars from my own pocket, other than actual moving fee.
so there are hidden fees that pretty much forcefully pay for it.
So IF they give you $ 1,400 four bed rooms than you are actually paying close to $ 1,600 end of moving day.
By the way, there is no insurance even if they break something. (But they try to do very very carefully job)
If something breaks, they give 60 cents per pound. Yes, per pound. Not by what items.
Other than extra money issue, they do top notch jobs in very fast time.
P. S. by the way, even though they were cateful most of my furniture were dent it and chip it somehow.

SUPER EFFICIENT… SUPER FAST… (sometimes some brute force is required in moving…) and SUPER FAIR PRICING OVER THE PHONE… in the moving game, you can’t have everything… Peter from BOK provided me with a back to school move, We literally moved on 3 hours notice… tipped them pretty fairly… REMEMBER, A SAFE/​GOOD TRIP DESERVES A BIG TIP…
The total move, from Fort Lee, NJ to Ridgewood, NJ, (3 BR two family house, to 3 BR two family house, included small up right piano, king size bed, and 2 twin beds, frames and all), everything was done for a total of $ 600.00. We realized we have one scratched/​chipped king size bed frame… nothing I shed a tear over… We have 2 rug rats, (8 and 10 years old)… very well could have been attributed to my children… Would highly recommend BOK, especially if you are bilingual Korean/​Spanish like I am. The muscles/​labor/​brawn is primarily Spanish speaking, while the driver, and authority/​master/​brains of the move is primarily Korean speaking. BEST MOVERS ever!!!

$ 150 for moving 1 washing machine 10 miles and no installation required.
Got a complaint on route that they were not tipped when they picked up — I told them they would get something at the destination.
The only good part was they arrived on time.
I had a good experience when I moved my entire apt a year ago — but not today.
Look for other moving companies around this area with more consistent reviews.

Compared to other small moving companies, I have to say this is the best one out there. There are some minor things that can be a bothersome such as you have to box your own stuff and wrap it all up by your self… but their price is really cheap.
If you can move all the furniture by yourself, then move through u-​haul, but for someone who lives in a family of five… moving can be a rigorous work.
The workers were very kind and no major problems occurred.
I have used them twice moving from Palisades park to Ridgefield park and again from RIdgefield Park to Moonachi (just to move out some stuff.) I got the biggest truck, which was really big. fit all my furniture without any problem. Nothing broke throughout the move and for the whole move the price was really cheap.
There was a minor problem during the move and that was due to my boxes. Through the phone you can get an estimate, then I estimated I would have about 25~30 boxes. When I finished packing and the workers came, I had more than 40 boxes. The workers were saying how this is not the number of items they were told and I had to get a new estimate. My price went up $ 50 more, but it wasn’t much of a big deal for me. So, just be detailed when you are getting your estimate.

i have now used BOK moving company for 2 moves over the last 3 years. both were super positive experiences, with 4 guys sent and a large truck that could account for anything unforeseen. they were professional, fast and nothing got broken in either move. if you need a great mover at a really reasonable price, there is no better option that i’ve come across than BOK.

Bok movers just finished my move and I’m extremely pleased. Not only were they the cheapest, they did the entire move in less then 4 hours (granted I moved 3 blocks away). They did not break anything and all boxes were placed right side up. They arranged everything where I wanted it and they were courteous and friendly. They were 5 guys. I would definitely use them again and recommend them.
Only suggestion I would have is that you should provide them with water bottles (poor guys were sweating and I had nothing to give them!!)

BE CAREFUL — I don’t know what’s up w/​the ppl who gave these guys 4 – 5 stars, but they must be getting paid from Bok or friends/​family b/​c you def get what you pay for and sometimes, that results in PETTY THEFT.
I already had a bunch of boxes (no furniture), packed and ready to go sitting in my parents’ garage. All they had to do was load up and unload at the destination. 3 guys start complaining about the # of boxes, but I didn’t have any furniture so what the hell were they complaining about? Plus, there were 3 of them! They ended up nickel and diming me and charging me $ 50 EXTRA dollars on the spot. I didn’t understand it.
We get to the destination and they unload, but a lot of glasses and fragile items were broken. They also kept a box marked «kitchen» b/​c I’m missing baking pans, but have the lids. I’m missing a big pot, etc. We called the manager of the company but of course, he said that he never had this problem. Excuse me? Be careful — these guys talk a big game, but I wouldn’t trust the 4 – 5 star reviewers on this sight. I should have gone w/​a more reputable company, and paid a bit more b/​c now, I have to pay to replace my kitchen pots/​pans. It’s frustrating.

MOVING DAY:
4 Spanish workers showed up 15 minutes early, which was good. They worked very hard, laboring in 90 degrees heat. However, 2 of them were totally unprofessional. One was on his smart phone a lot.
When we got to the new home, I noticed the bed frame was scratched up. They weren’t significant but noticeable, especially b/​c I had purchased the bed frame just 3 months prior to the move. I pointed this out to the workers and they said «Those were already there.» I was flabbergasted b/​c the bed was delivered w/​o a blemish to the apartment when it arrived from the furniture store. It was a blatant lie.
We paid cash and tipped each guy at full 20% for their hard labor despite my grievance about the scratched up bed frame. I decided to take up my issue w/​the Korean manager instead. I noted on the receipt before signing it that there was damage to the bed.
To top off my lovely day, the workers forgot to take one of the wheeled dollies. They are so on top of things, aren’t they?
HOW DO THEY HANDLE THE MISTAKES THEY MADE?
A few days later, I called this manager and when I explained what happened, he simply said «I’ll talk to the workers and call you tomorrow.» He never did, just like the reviewer below had pointed out. So I called him 7 days later, and he immediately remembered me and said curtly in an annoyed tone, «I am out of the office. I will call you tomorrow.» And just when I was about to say something, he HUNG UP on me. That infuriated me. How can you treat your customer so rudely?
No call so far, and I know exactly what he’ll say and do when I call again.
Aweful. Will not use ever again. The manager needs to understand that a company without customer service is one that will soon have no customers.

I have used Bok Moving Co. twice in the last 5 years and recommend them without reservation. I moved 3 weeks ago and the team of four movers who came were excellent — Francisco was the foreman and they took very good care of our things. Look, things can break when you move. Bok movers don’t play games, their flat pricing is straight forward. I have to move 2 more times this year due to renovations, I’ll definitely be using Bok.

I’ve moved than ten times thus far (yeah, my family does a lot of moving), and we’ve used Bok moving a number of times. However, during the last move (April 2010), I had a very bad moving experience with them.
First of all, some of our plastic bins filled with clothes were broken. These workers are probably forced to take at LEAST 3 boxes with them into or out of the moving truck. Basically, they want to save money because we all know time equals money. However, it comes at the price of these men carrying more than they can handle, which resulted in a coupe of dropped boxes and broken bins.
What was more surprising is that the worker got his hands on my Nintendo DS which was back in the box for protection. Either on the truck or in the bathroom, he took the Nintendo DS unit along with the charger. He left the empty box in one of the broken bins filled with my mom’s clothes. When my mom was unpacking her clothes, she found an empty Nintendo DS box. We called the Bok Moving Co. office only to get the answer of «Our workers are still out. We’ll call you back tomorrow.» They never called us. We even gave them LOTS of tip because they were breaking their backs. I gave one of them a stereo unit and another worker some speakers that I wasn’t using, all for one of them to steal from me.
Workers (obviously not all) are dishonest. Worst of all, management doesn’t seem to care, as long as they got their money in cash.
I may use them again if we moving anytime in the future, but for this one experience I had, I leave them with a 1-​star rating. Perhaps they’ll straighten up by the time I move again.

Cost: Very Very Reasonable: Five stars
Efficiency: Quick: Four stars
Service: Hard working staff: Five stars
Quality: Professional: Four strars