H&R Block

WORSE SERVICE I’VE EVER HAD! I’ve NEVER written a review about a company, let alone a bad one. I decided to get on Unilocal to warn everyone. H & R Block has made my life literally miserable lately. I JUST received my tax return. I filed it with them in March. After 2 months, I called them to let them know my tax $ hasn’t been returned yet, they told me to keep waiting. so I waited another 2 months! Crazy right?! So I call them again, and they told me they had NOTHING on file… I was shocked! As they just told me to keep waiting, so I had to take the day off to go to the IRS, because I called them and they had NOTHING on file. I was so nervous! I had patiently been waiting. I go to IRS, turns out they were NEVER FILED! Oh the frustration! I had to file them, and Luckily I didn’t owe the IRS any money! Well I call H & R BLOCK and tell them what happened and they told me to come in to see what they could do. IRS gave me proof of the file. So I had proof. I told them I wanted my money back since, they did me no service! I filed them! That’s what I paid them to do! So they tell me 2 weeks and I will get my money in the mail. Well, it’s been 2 months! September now! And they said I need to show them my receipt! WHAT?! They can’t even do a simple task! It’s been such an inconvenience! I WILL NEVER, EVER let them do my taxes again, I’ll go to TURBO TAX, but be weary. When I went in there, other people were there… COMPLAINING. I can’t get over how hard their making my life and let alone their jobs.