Do It Center

I am sorry to hear that Do It Center will be going out of business soon. This store has been very convenient for my hardware needs. Now I have to go to Simi Valley. Think about the additional gas and time! I will miss Do It Center. Thanks for the good service renderedd to me so far.

The Moorpark Do-​It Center is the largest hardware for our small community. I used to go there frequently for gardening supplies, nuts and bolts, plumbing or hardware. Being smaller than the big box stores, their selection is a little sparse, and the employees used to always be extremely friendly and helpful.
That all changed on June 18, 2014 with four little words from one of their cashiers. I was buying some nuts and bolts and was paying with some pocket change when the cashier looked at me and said: «Are you kidding me?» I responded: «No, I am not kidding you.» Had it not been 5 minutes from closing time, I would ask to speak with the manager. I really don’t have the time to deal with their customer service training issues.
After years of being a loyal customer, it stops now…

Living in moorpark not many options for do it your self projects. Luckily we have target and Doti center. The only thing missing here is the service. Went by here yesterday to get wire to hang a frame, 3 minutes before closing. As I walked up the girl flipped the sign closed, if I would have had my phone I would have pointed it to her and shown the time. Hit or miss service when we shop here. Other times they are great. So employees have everything to do with your experience.

Maybe this was a fluke thing, but I experienced the WORST customer service here. I found lawn chairs at a great price, took them to the counter, and found out the price tag was improperly attached to the chairs. The salespeople said that the same thing had happened the day before and they had to sell the chairs at that advertised price.
When the manager came to help, he didn’t make eye contact or address me in any way except for a barely audible, «can’t discount them» and walked away before I could even question it. When I told him I’d like to buy the chairs at the advertised price, he proceeded to argue with me and walked away as I was talking to him.
Granted he was probably upset at his own incompetence for letting this happen twice in two days, but I should not have been the one to be held accountable for their mistakes.
I’ll avoid ever going there again.

Great customer service and way better than the home depot!

I agree with Patrick. This place is a breath of fresh air after wandering aimlessly through home depot trying to find a L bracket. And after spending an hour waiting for service in paint at home depot, i swore i would never buy paint there again. I now get all my paint at do it center. The staff is very friendly and helpful. If you have been in once, they are more than likely to remember you the next time you come in. If your doing ‘do it yourself’ projects around the house, this is a good place to start.

Man does this place exude butchness to the hilt!!! I came here to get my key’s duplicated. The place was very clean but a ghost town. well so is Moorpark in general. also it was mid day Monday.
Anyhow getting the keys was easy. but just to find someone I had to actually wander around for a bit. It wasn’t like the place was overflowing with customers either!
–1 point
Additionally when I checked out it was the same guy that made my keys who was friendly at frist but immediately engaged in conversation with another customer that was clearly a friend or such and very wrapped in conversation about him being bouncer tonight as some club and wondering if he will get tequila as payment. NICE! hmmm assist YOUR customer first THEN worry about drinking. Hello it was hardly 1pm on a Monday!
–1 point