Overhead Storage Solutions

What a treat! In a matter of a couple of hours I have found lots of storage space in my garage. Rick is professional and knows what he is doing inside and out. He was quick to respond and very creative in finding the right space and solution for our garage overhead space. The racks are super sturdy and very reasonably priced. This is a great resource that I will certainly pass on to my friends and family!

Rick arrived on time, explained everything to me (from materials used, where he would located them, the size, etc.) and installed them very quickly. I would definitely use them again!

Overhead Storage Solutions just installed two overhead storage racks in my garage (8×4 and 8×2). Rick’s team was very professional, arrived on time, used high quality steel racking systems, and completed the job on time and within budget. Also, Rick was very helpful in providing design alternatives for maximizing the storage layout in my one-​car garage. I would highly recommend OSS and Rick for all your storage needs.

Overhead Storage Solutions has taken care of my garage storage systems in 2 homes in the past several years. They were extremely efficient and gave me many different possible solutions to meet my needs. Installers were professional, personable and finished the job quickly. Prices were very reasonable. I would use them again for any storage need!

Pros– Premium overhead racks, installed quickly.
Cons– Horrible customer service.
They installed a rack close to a garage door sensor wire without moving the wire or even warning me that it was even there.
Shortly after he left, I put a bin up and it cut the wire that led to a series garage door related expenses that totaled $ 460 to repair.
The installer and possible owner, Rick, denied any responsibility without even listening to my complaint and blew me off for 3 months.
Finally after about 20 calls and text messages he had his office person, Heather, call me. After carefully detailing my complaint, which included my complete dissatisfaction of their customer support, she completely dismissed my complaint, initially offered only $ 100 to cover the damages that was a direct result of the installation.
I initially offered to accept less than half of what I paid in repairs as a direct result of their installation. When we could not come to an agreement on the amount, she told me that I wasted 45 minutes of her time (like her time is more important than mine)
This is a shame because several neighbors, my real estate agent and the California Closets salesperson all asked me where I got these awesome racks in the garage, I am so disappointed in their lack of service that I cannot recommend their service to anyone.
I am sure there are other companies that provide a similar service, I suggest you seek them out.
Last note, Rick told me I had a lifetime warranty on the product and installation.
Based on this experience, I would doubt he would ever follow though on that for anyone.

I almost regret in posting my bad experience for this company since my husband & i have used them before and was very please with their service and product a few years ago.
We were so pleased that we wanted to solicit their services again. This is where our experience all fell apart.
I called the contact 3 weeks ago & he recommended that he can do it the following Sat. No show, & I called him no answer. Then he called back promising to come the following Sat. No show & I called him that day. This time he called 4 hours after the scheduled appointment & said that he was sick. Ok I get that & proceeded to schedule an appt this Saturday. No show, no call back.
I should have learned my lesson on the 2^nd time, but, I was hoping that he can redeem himself.
So, I would not recommend someone like this that cannot make their commitment!

They just came out and installed three racks. Very professional and outstanding quality. This is the company to choose for your garage overhead storage.

i called and they were able to come the very next day. Ron was so professional and nice and finished all of the work in less than an hour. We are thrilled with our new storage capacity!

We just had this company install overhead storage and it is GREAT!!! The installer Ron is professional and fast. If, you are looking for garage storage this is the RIGHT COMPANY!!!