Ramada Morgan Hill

TERRIBLE HOTEL AND BUSINESS… DON’T STAY HERE! My boyfriend and I stayed here in mid-​August when I went to visit my parents, and it was the WORST hotel I have ever stayed in.
First of all, they were doing construction at the time, so there was a STRONG PAINT SMELL in the room the entire time, which gave us a headache.
There was NO TABLE & CHAIRS to sit and eat at.
There seemed to be air in the lines from turning water on & off, BATHROOM FAUCET SHOT WATER ALL OVER ME AND THE FLOOR EVERY TIME I TURNED IT ON.
The SHOWER HEAD WAS SO HIGH that the water sprayed AROUND my face, not on my face, which made for the worst shower ever.
I had planned to stay for 2 nights, but it was so bad that we checked out the next day.
After I left, they charged me an extra $ 300 for incidentals (?) that they refuse to remove, but I did not order any food and there was no mini-​bar to take drinks from, so I now have to fight the charge. I was there for less than 12 hours, had no chair to sit on, not table to eat at, a headache the whole time, got soaked by the faucet several times, and had a terrible shower experience, and then I was charged over $ 420!
I will NEVER GO THERE AGAIN… EVER.

Horrible. Terrible. Worse stay EVER!

I stayed here because the Mariott in town was booked. The entire hotel is being renovated which is a plus and the staff is very nice which is geat. The newly renovated room we stayed in was beautiful but the outside walls were torn up, the carpet was stained with paint. The water pessure in the shower was horible. It took twice as long to take a shower! The breakfast was cereal, juice, one waffle maker and that was about it. We needed to print out our flight tickets and the business center upstairs was dusty, no paper in the printer or fax and the computer screen was shot. The least the could do is make it look decent while renovating. I’m sue that in another 5 months this place will return to its former glory. 14 years ago, I stayed here and this hotel had a happy hour with appetizers and a FULL breakfast that was wonderful! They allowed it to get so run down and are now finally making upgrades which is fantastic but for the price we paid, we should have received a discount. We ended up going to Starbucks for breakfast.

Had a weekend sty here. Hopefully this is not the best the area has to offer. DIRTY! I heard this about other rooms too and my specific room had issues: Carpet filthy. Spots and stains and very visible dust around the borders. Dirt under the beds so room was not well vacuumed before I got there. Yuck. When turning down the comforter, there was a large yellowish stain. Kind of similar to an oil stain. On the upside, the sheets smelled fresh. The bathroom tub/​shower could have been cleaner. There were mildew stains on the grout and the bottom was dingy. Lucky for me I only shower. No sitting in the tub requited. There were icky stains on the exterior of the tub.
They ran out of towels. Really. Large groups stay here and use towels for pool which is good and to be expected. When asking for a towel in the evening, was told the cleaning crew was not there and towels came from off site so they were out until the next day. REALLY? And the ice machine. One in the entire facility. Hard to get ice when it gets used faster than it can be made.
All in all, yucky but could have been worse. There was no visible vermin. The rate was cheap enough and the pool area was nice.

Me and my boyfriend stayed here for 7 days. It was a great stay. Staff was friendly, room was clean, bed and shower were great! I don’t have one complaint. Breakfast was cereal, bagels, toast, fruit, yogurt, and waffles. I can’t say enough good things about the staff! This is my hotel when we stay in town! Thank you for making our stay suck a great experience!!!

Very dirty. Everything from the chairs, bed spread, and bathroom was dirty. The room smelled like smoke. Don’t stay here! I tried to save money on a hotel while I was there for a wedding. I saved money but I was afraid I would get bed bugs. And the continental breakfast sucked.

I very much enjoyed our stay here.
Because we had an extra day off last Friday, I took my family on another «camping» adventure. camping in the sense that we were sleeping outside of home.
we wanted to stay in between our two destinations for the weekend, gilroy and san jose. i know, i know. i’m like 45 minutes from san jose and i could’ve just went home but then it would be camping!
this ramada is off the beaten path and located right off of a freeway exit. we found a good rate and got a double queen room. really spacious, it had a microwave and mini fridge, and a hot tub. the décor was a little stale but we got what we paid for. the service staff was very very nice and answered all the questions we had. free continental breakfast where the star was belgian walffles that you make yourself. it was too cold to try the pool out, maybe next time.

In town for two nights for a wedding and most all the wedding party stayed here, so I got to check out a few different rooms. All needed updating and maybe a more thorough stain removal system, but they were comfortable enough. Our king room was quite large, with a pull-​out sofa and coffee table. The rooms also have a mini fridge and microwave which was nice. The bathrooms are very large, and the bathtub was fantastic. The hallway and our room did have an old hotel smell, thrown in with a cleaning product smell, so, I guess at least everything was clean? I would have liked to keep the window open but we were on the first floor, and only one side of our window had a screen. The bed was not bad, especially after I threw the comforter off. The TV in the room was pretty pathetic.
The rest of the hotel was quite nice. They do have free wifi, which was excruciatingly slow. We enjoyed a swim in the pool, which was cool, clean and crystal clear, and contrary to previous reviews, open. The breakfast buffet was pretty good. They have a make your own waffle station, bagels, toast, juice, some fruit and cereal. They did run out of things quite often, but it’s no surprise that they did with the way people were eating. The staff came around and checked on the food every now and then and were very helpful both with the buffet and during check in and check out.
I can’t speak to other places in the area, but for around $ 70 a night, this isn’t a bad option.

Disclaimer: I travel weekly for work, so I am a bit of a hotel snob.
My husband and I had to stay here for a wedding. The rooms were actually decent, considering it’s older and it’s a Ramada. Since this obviously isn’t the Wilshire, I am being generous with my stars. However, I gave them 3 stars because the pool and jacuzzi were still out of order (according to past reviews, it looks like they have been out of order since at least April). The carpet in most of the rooms was very dirty, but the room our aunt was in had been redone and the carpet in hers was very nice.
Apparently, the hotel is under new management, so hopefully this will turn the place around. With a fresh coat of paint, new carpet, new bedspreads and a working pool, it really wouldn’t be all that bad.
Breakfast: Free Continental
Parking: Free self-​park
Toiletries: San Francisco Soap Company (nice lotion, very fresh smelling)
Internet: Free Wi-​Fi, but didn’t work so well in the pool area.
Coffee available in the lobby all day.
Our room had a fireplace and jacuzzi tub in the bathroom. Uncertain if either worked, as we didn’t have time to try them out. The TV definitely needed upgrading.

My recent stay at The Ramada was far from decent. Upon checking in we were told the Pool and Jacuzzi were closed and were not in use. We were very upset by this due to the fact that using the pool facilities was one of the main selling points of this hotel. We kindly asked the front desk receptionist if we could possibly be upgraded due to this inconvenience. The front desk Receptionist was VERY rude, laughed at our question and asked if we were serious. I have never received such awful customer service before!
I’m thrown aback by all the reviews stating how «spectacular» the staff at this hotel are. We did not receive this kind of service.
All in all, we ended up canceling our stay due to the extremely rude service and lack of amenities.

Pro’s: The staff was very friendly and very helpful. The room was clean.
Con’s: Over priced for what you get. Out dated. Breakfast was not the greatest. The pool and jacuzzi were closed.

NEVER STAY HERE! Seriously, if I could give this place no stars, I would have.
I had a pre-​paid reservation through Skyauction for 2 nights. I was unable to drive down the first night because of a family emergency, but tried to check in the second night — AND WAS TOLD THAT I HAD FORFEITED MY ENTIRE STAY!
However, they would be happy to charge me again (full price) for the night.
The people at the front desk were very full of themselves, and actually made fun of my predicament!
I am most disappointed — and ended up driving home (2 hrs), rather than stay in this dump.
Given the other reviews here on Unilocal — just give this place a miss and save yourself a lot of hassles.

The exterior looks beautiful, but don’t let that fool you!
The staff were nice. You have to carry your own luggage, although they provide bellhop cart.
We had 2 rooms and one wouldn’t open! Our room was at the very end of the hall. I had to trudge back to the desk downstairs and get a second set of keys. Even then, the door only opened if you yanked the handle down and then slammed into it Chuck Norris-​style! Our toilet took at least 3 flushes to get everything down — even pee. The county is very water-​conscious, so it was frustrating to see all these «help us conserve water» signs and then have to flush my own pee at least 3 times. YUCK!
The Pool: It is NOT open 24 hours, contrary to the Ramada website. It closes at 10:30. The jacuzzi was broken during our entire stay. We were really disappointed that it was conveniently out of service during the Garlic Festival, perhaps their busiest weekend of the year. The pool was filthy. Someone was skimming it when we checked in. Not three hours later, there was hair and a ton of dirt in it. The dirt is most likely from nearby construction and can’t be helped. But the hair? Clearly they just skim debris off the top and call it clean. My mom actually got out and tried to clean it herself. LOTS of wasps and bees, so be careful! We spotted nests all over the property. I am extremely allergic and was constantly on the lookout.
Happy Hour: Runs from 5:30 — 7:30. Don’t expect much. Wines were $ 2 for a small glass. Mixed drinks were $ 5, but their mixers were ridiculously limited. I ordered a gin and tonic, but was served a gin and club soda because they don’t stock tonic. The bartender was hanging out with his friends the whole time.
Complimentary breakfast: Runs from 6:30 — 10. It was just… myeh. They were out of OJ by 8am. There are less than 10 tables, so you might wish to bring it back to your room. The menu changes slightly each day. We had muffins (stale), toast, dry cereal, limp bacon, tater tots, eggs, and a crock pot of something they tried to pass off as oatmeal. It was so mushy and gluey that you couldn’t run the serving spoon through it. The only positive thing was that they had Starbucks coffee in the lobby. The Maxwell House coffee they put in our room was gray after it’s 30-​minute brewing cycle, which only made 2 cups. Yeah, something wasn’t right.
Bathrooms: Pretty roomy. The tub is indeed HUGE, but dangerously slippery. I ran a bath and fell. I was able to catch myself on the ledge, but it was very scary. Also, the tub feels like it’s hanging from a frame. When you step, you can tell that there’s nothing underneath it, and I was worried that I might suddenly find myself on the first floor. The toilet seat had some major wear on it! I tried my best to just hover. The sink bowl was gouged and scratched, as were the door frames and the wooden runners at the base of the walls. The bathroom door’s framing was so encased in dust that some had spilled over and was very visible. For my fellow ladies, don’t bother trying to do your makeup in the bathroom. The sinks are so deep that you can’t get anywhere near it. I had to do my makeup in the floor-​length mirror in bedroom area. The shower fixtures were rusty and limey.
Bedroom: The bed, couch, patio furniture and all tables were incredibly old. The couch and patio chairs (which were old dining room chairs) had rips all over. The couch cushions fell off no matter how you sat on it. The television was small and was made back in the 80s. It was a bit rough watching some of the programs. Our air conditioning was installed directly underneath the curtains. When it was on, the air simply blew into the curtains, rather than cooling off our room. It only worked if we kept the curtains open. Not so fun at night when you’re right next to a major highway. One of our rooms had an exposed tack strip when you walked into the bathroom — that’s how old the carpet is! If you didn’t take a huge step over it, you stepped on sharp nails. The carpet was shredding and coming up where the carpet met the patio door. Only one of our rooms had «patio furniture» aka dining room chairs that were too ripped to be used elsewhere.
As we checked out, I realized my purse was missing. I had my wallet, but no purse. I believe I left it at a winery. I approached the front desk and asked if they could take my name and number just in case I left it somewhere on the property. The employee’s immediate response? An eyeroll, followed by «Well, I don’t know what to tell you. No one here stole it.» I had in NO way implied that it was stolen. I was sure that I left it somewhere during our marathon wine tastings the day before. I had to convince her to take my information and description of my bag.
I would have rather stayed somewhere like Holiday Inn Express, which was $ 20 cheaper and was remodeled January 2010. Save your money and look elsewhere. You’re simply paying more for the Ramada name on the poorly-​maintained building.

If you’re on a budget then this hotel is good but I would check out nearby hotels before staying here.
Pros:
Staff was spectacular!
Lobby is beautiful.
Check-​in was super easy and quick.
Pool is open 24hrs.
Huge bathtub (but very slippery!)
We stayed on 2^nd floor and had a vaulted ceiling and balcony
Cons:
Breakfast was nasty! Sitting area is very small!
Bed was extremely uncomfortable!
Furniture looks very old.

Great staff stuck in a poorly maintained facility. The room had badly stained carpet and a bathtub with flaky/​moldy caulk around the edges. Furniture and toilet seats were badly worn. The complimentary breakfast tasted nice with a clean and efficient presentation.
I remember when this was a family run inn and it rocked. The Ramada ownership does not do it justice.

We stayed here as part of a wedding party that pretty much bought out a hge chunk of the rooms. The staff was so awesome and they even hooked it up with stocking beers behind the desk in case we ran out of booze partying it up later. oh ya…24 hr pool!!! they let us chill in the lobby and didn’t even trip when many of us were running around with handles of booze in our hands! The bed was pretty comfy and the bath tub is HUGE! My bf is 6’2″ and we both fit in the tub ;P There’s complimentary breakfast in the morning til 10am, which we dragged our butts out of bed for and it was yummy. Bomb scrambled eggs, bacon, bagel, toast, cereal, juices. We ate it up and went back to bed until our late check out at 1pm. This place rocks for a hotel in Morgan hill!!!

Wonderful, friendly, cozy, clean and pleasant. Very affordable. Read my review of Quality Inn down the street. The Ramada saved us! Quality Inn was truly traumatically gross.