LabCorp

I have never been in and out for a blood draw so quickly and I didn’t even have an appointment. I can’t attest for the staff in the afternoon but in the morning there is enough staff to get you in and out within 15 minutes.
I walked in and saw 8 people sitting and I just thought «oh s*** this is going to take forever»
5 minutes later they already called my name! There was 2 staff members whose job was to take your insurance and check you in which went very quickly and smoothly. They were both very nice and awake and talkative even though it was 7am.
Then there are a few rooms for blood draw, you pick any room and there is 4 or 5 employees in the back checking on the rooms and getting blood work done. All very nice, all keep your mind off of the blood being drained from your body.
I would given this place 5 stars! Except 40 mins later I get a call back saying that there wasn’t enough blood drawn :(so now I have to go back tomorrow which is pretty inconvenient. I know things happen but my tubes probably should have been double checked before I left.

Please avoid this lab. We had a terribke experience on which we have filed a complaint with NJ State board. For our 2 year old daughter, the lab technician threw out a ²⁄₃ full tube of blood without consulting us, then tells us dryly that it was coagulated. She didn’r ask first, or call our doctor to confirm if it could be used.
Beyond that, the place is old and moldy, abd everyone is in a bad mood from the receptionist to the technicians.
The training and overall processes there should be audited for compliance.

I wouldn’t normally think of reviewing a lab, but people should be forewarned about this one. It’s very understaffed. In the hour or so while I was there, I saw anywhere from 5 – 10 people in the waiting room. Lots of people coming and going. But I only saw 2 employees and I believe that they were both phlebotomists. They were performing double duty, at times, sitting at the reception desk out front and, at other times, taking blood. The office procedure was ridiculous. And slow. When it was *finally* my turn, the phlebotomist/​admin simply told me to go to a room and wait. Incredulous, I asked «which room?» She responded «any empty room.» So I walked around a little until I found an empty one, which took some searching. Later, I heard other people coming in the back and announcing that they could not find an empty room, which explains why some people were just standing in the hallway outside the «treatment» rooms.
Granted, a lab isn’t a doctor’s office, but I still would expect them to have a dedicated receptionist to check-​in patients/​clients (whatever we’re called) and show us to a room that is actually available. I also expect (hope) that the room is cleaned after each patient/​client – i.e., the chair in which you sit when your blood is taken, is wiped-​down with some germ-​killing solution afterwards, before the next patient. After all, some folks coming there may have bloodborne pathogens. Based on my own observation and the fact that their staff is overtaxed, I would doubt that any such hygiene practice takes place.
All of that said, my phlebotomist seemed knowledgeable and skilled. Even so, I didn’t like the disorganized and unprofessional operation of this office; I didn’t like the fact that the employees were certainly overworked and stressed and seemed unhappy; and I didn’t like the wait. So it will come as no surprise that I will not go back here.