Moe Distributors

Highly recommend the counter guys at Moe Distributors, especially Gary is a genuine pleasure to deal with. These guys helped me with locks a few years ago, rekeying cylinders to match and making extra keys, and their fees were exceptionally reasonable. You might not think of Moe’s for locksmithing — but you should.
This store displays a zillion different door locks, door handles and cabinet pulls, not to mention towel bars, custom mailboxes, house signs and other high-​end stuff. But their prices are high and stock is very thin, almost everything is a special order with the associated wait and shipping charge. So yeah it’s great to wander thru the warren of little rooms here, put your hands on the stuff and really check it out, but there’s gotta be a lotta people showrooming them. Not me, not yet, honest.
On the other hand, I’ve had no luck shopping in their new bathroom showroom, just didn’t get the help & advice I was hoping to find. Maybe it was obvious I wasn’t gonna drop 100 large on a 1,000 sq ft bathroom, probably the little car I drive gave it away lol. The man just wasn’t real interested in helping us little (bathroom) people, we dropped our (little) bundle elsewhere.

Terrible customer service here. We wanted high quality bath hardware for our master bath remodeling project. Every step of the process was a disaster. We bought what we were told was good product, only to find out it was the cheapest junk I’ve ever encountered. And that was after waiting almost 8 weeks (we were told it would be 3 weeks) for the custom finish from the factory. They don’t know the products that they are selling (at least not Jaclo products — what we ordered), and they are not helpful in providing guidance on the important little things — like how long should your shower arm be? Rather than giving guidance on how to check our job to size the right shower arm, the guy just says «6 inches is standard, just order that». Well, 6″ was way to short — in hindsight, shame on us for not being diligent in checking it. But… that’s why you go to a local store — for advice and guidance on what questions to ask and how to fit your hardware properly. Never, ever, ever again will I do business with this outfit. They simply don’t care about customer service — at least not from our perspective as a homeowner.