Rite Aid

They have the absolute WORST pharmacy techs I’ve ever had to deal with. Besides ignoring the people that are picking up prescriptions, they have so much attitude that I go elsewhere now where I don’t get ignored while standing there. And I’m not just talking about one person there, it was all of them. No wonder they constantly had hiring signs up around the pharmacy. Besides that, the line for the regular cashier’s line is ALWAYS really long. Must be because of the tourists? Either way, get more cashiers up to the registers, Rite Aid.

My recent experience:
I called up to speak to a pharmacist.
Me: I’m calling because I usually pick up my Rx at your pharmacy. Today I was trying to get my Rx filled at another Rite Aid because I’m currently out of state and they said I should contact you guys first.
Pharmacist: You should just go in there and let them know and they’ll refill it.
Me: Right. I did that, but they said I needed to contact you first.
Pharmacist: All you need to do is go there and they’ll refill it.
Me: Like I said, I already tried doing that, but they told me I needed to contact you.
Pharmacist: Why would they tell you that?
Me: I don’t know. I’m not a psychic.
Pharmacist: Well you just need to go in there and they’ll refill it for you.
Me: When I did that they told me I needed to contact this pharmacy first.
Pharmacist: What’s your date of birth? Wait, what pharmacy is it? No wait, what medication was it?
Me: *Gives Medication Name*
Pharmacist: Ok, well you’ll just need to go in there and let them know you need a refill.
Me: Ok. Thanks, I guess?
I’ll let you judge how helpful and willing to assist the pharmacists are based on that phone exchange.
And I still remember the first time I went in here in 2013, when the cashier treated me like a piece of dirt because I didn’t somehow know this was one of the few counties in the whole country that charges $.10 for bags.

Store is open 24 hours now! Big store lots of summer and bbq supplies. Pharmacy is open 9 – 9

I’ve pretty much rated every other chain place here that I frequent when I’m in the area. Why should Rite Aid be any different? I don’t think this place really deserves the average 2 stars that it has been given. This place is always well stocked with a full pharmacy. Unlike other places in the country, Rite Aid is allowed to sell alcohol although they are competing with the Albertson’s which is right next to them. They have all your staples and I found the sales people here to really be helpful and genuinely trying to be nice. It’s really not a busy Rite Aid at all so I find myself easily zipping in and out even at night. They share a large parking lot with the Albertson’s so you really shouldn’t run into any issues finding a spot for your car.

Great selection and big store. Clean and nice. The downside — the pharmacy is so slow and takes forever! They always seem understaffed.

Disappointed– they were understaffed. I waited in line for 35 minutes to pick up an RX. They claimed they did not have it when my doctor had called it in in front of me. Rite Aid Morro Bay– you need more staff. I felt badly for the woman at the front with a line of 10 people staring at her for 35 minutes. I would not recommend– go somewhere else & save yourself waiting in line for 35 minutes when they may not even get your RX right.

All I have to say is: FUCK everyone at both Rite Aids in Los Osos and Morro Bay. Everyone who works at both locations obviously half ass’s everything, they’ve never tried to go above and beyond for any of my concerns such as the employee at the San Luis Obispo location. This might be the 4^th or 5^th time my medication was not ready on time… they’ve caused 3 seizures due to my epilepsy by messing up their inventory and «transferring it out» NEVER trust rite aid with your meds.

This should be ZERO stars. This is the worst pharmacy I have ever been to and I will not ever go back! My doctor called in two prescriptions yesterday. I went in today at 4pm and the clerk handed me one. I asked where the other was and she said she didn’t know…“maybe they had to order it.” Then she said I had to come back in 30 minutes because she had to re-​bill since I had just given her my insurance card. When I came back she handed me the one prescription again. And again I asked where the other one was, and again she said she didn’t know. I asked her if she could find out (DUH!!), and she was gone for awhile (WHY didn’t she do this while I was gone?). When she came back she told me that this other Rx was no longer available and that the pharmacy would call my doctor tomorrow. WHY didn’t they do that when they realized it wasn’t available!?? So I asked her which one was I getting and which one was I not getting. I knew one was a crème and one was a cortisone, but I didn’t know the names of either because my doctor and I had talked on the phone. I never had anything in writing. She said «It’s for dry itchy skin.» I said, I know that (that was why I called my doctor), but is the cortisone the one I am getting or the one that isn’t available. She said — AGAIN -«It’s for dry itchy skin.» I said well I guess I will have to look it up on the computer. I will find another pharmacy in Morro Bay or I will drive to SLO.

Worse pharmacy ever! Two times now I have called ahead to ensure a rx and given a time frame of when it will be ready and this is the second time I have shown up for them to tell me they are out of the medicine. So why tell me it will be ready in 30 minutes. After this pick up I will be switching to our local owned pharmacy and would right now if my md was not closed. I am not sure I would mind so much if on top of it I didn’t receive pretty bad customer service each time. The only reason why I gave two stars is because their pharmacist Karen is amazing and always so helpful and informative!

I wish I could give no stars. Absolutely incompetent staff in the pharmacy dept. I will never, ever, ever set foot in this store again. I will drive to SLO to Target to get prescriptions filled. I have been through a nightmare today trying to pick up 2 prescriptions that were called in yesterday. I don’t have the time or patience to list the numerous errors made by the idiots that work in the pharmacy.
It took 2 trips to their store and lots of waiting. They had me calling my insurance company, the pharmacy network of my insurance company, simply because they couldn’t process a simple claim. My insurance company verified that my insurance card had all the correct information on it and they were baffled that the staff at RiteAid couldn’t figure it out. Run, don’t walk, run far, far away from this horrible pharmacy.

Online it says the pharmacy opens at 8:00 AM today. Get there at 8:15 and they said it does not open until 10:00. This throws off my pre op meds for tomorrow.

This Rite Aid is huge and well-​stocked. We were visiting from out of town and needed some kid medicine. Of course they had the brand/​dosage we wanted. The check out folks were happy and pleasant.
There is also an ENORMOUS parking lot out front.

do not get your photos developed here.
i got a disposable camera done here from my birthday last year that had super sentimental pics on there. the lady gave me my envelope but not with my photos in it!
she gave my photos to someone else and they took them home! it took them a week to relocate said pictures. i was pissed that i even had to worry. stupid.

This is the worst pharmacy I have ever dealt with in my life! The staff are rude, condescending and lazy. Prescriptions are always late on their auto refill system, they don’t call the doctor for several days after the expiration. I have a good mind to report them to headquarters instead of letting it out on Unilocal… it’s not Unilocal,it’s they need help!

Stopped in here for one thing and one thing only: Ice cream. McDonald’s machine wasn’t working, so I decided to come here since it would bring back memories of childhood runs to Rite aid just for ice cream.
Well, excuse my language and my bitchiness, but EXPECT NO ICE CREAM BECAUSE NO ONE IS WILLINGLY TO HELP. The lady at the register saw me and my fiancé at the stand, called for someone over the telecom to attend us. No one came. So, my fiancé asked her if someone was coming. She said yes, the proceeded again to call someone over the telecom TWICE to come. YET, NO ONE CAME. She even asked a worker who passed us to help us. Okay, you have ample workers stocking but who can’t put down their task and help a customer. Wtf. I worked retail three years, no matter what you’re doing– if a customer wants your attention, you drop your shit and give them attention. Paying attention to customers is SIMPLE customer service.
Again, expect no ice cream and customer service. I had no qualms storming out saying thank you and fuck this rite aid.

Small town living. Some things are fantastic and some feel like a forced march up a steep hill during monsoon season.
Case in point: Rite Aid.
Fantastic: Myra at checkout. Helpful employees who used to roam around the store, engaging with shoppers and making sure we were finding what we need. Good selection of almost anything you can imagine. Clean. Orderly.
Forced march: Maria stocking shelves back in the toy area. Since the printer ink cartridges are locked down, I needed to ask someone for help. One aisle over is Maria unhappily moving toys from a cart to the shelf. I asked if she could help with the ink and she said she’d be there in a minute. When she came to unlock the ink, she was rude, abrupt and irritated. She said that I was not allowed to take the ink to the checkout, so she would have to do it. She bolted away from me, never saying another word.
Hey, Maria… I’ve got news for you. This is RITE AID in MORRO BAY. You are not handling top secret government files or curing cancer. You are stocking shelves at a small town drug store whose reputation is based on good customer service. If you’re so damn irritated, go get some ice cream and chill out, woman!
Once I made it to the check out, Myra was wonderful. Engaging, kind, smiling and patient with everyone in the long line. It almost made up for Maria the thundercloud whom I will go out of my way to avoid in the future.

Probably the worst pharmacy around, from the pharmacist to most of the employees, have been going here for almost ten years and consistently they make mistakes, then act like it is your fault and are rude to you about it in addition to long waits and very poor customer service! But what can you do when they are the only chain pharmacy in MB:(

I specifically asked *twice* that the photos be removed from the printing queue as we were finally able to get the express printing kiosk to function properly. 6 months later, I was still getting automated phone calls that my pictures were ready to pick up. SMH

If aggravation is your thing then go to the rite aid pharmacy. I suggest any other pharmacy, that is if you don’t like people staring at you as you stand and wait for someone to come out and help you. They act like they are doing you a big favor by doing there job. It’s a horrible place to get friendly service. I now use Cayucos pharmacy and I love it! Fantastic service, friendly people, and s pharmacist who will help you with anything you need.

5 stars for serving THRIFTY’s ICE CREAM!!!
Dad’s fav ROCKY ROAD — which mom is very good about keeping a surplus of in the freezer, funny because he will spend half our time in R.A. telling her why not to buy it and pretend to be mad when he doesn’t. Then when he opens the freezer that night he truly treats her like the queen she is. On more than one occasion I have made a point of buying one or two (since a number of times they go on sale at 2 for 1) those great square cartons of Rocky Road for him in order to have the OK to stay out late downtown SLO.
My personal fav would be COOKIES N CREAM — main reason being one of my best friend’s (when I was in elementary school) HOT older brother worked at the Thrifty Ice Cream counter. So I decided that I needed to have an ice cream flavor that was mine so he could remember it and scoop it for me without me ordering. It totally worked. Loved the looks my other girl friends gave me whenever I walked in and he already had it scooped out for me.
Also, love the fact that the really good, cool ice cream scooper outer people always use the side of the squarish scoop to create a happy face out of the two «eye holes» left behind.
Rite Aid has always been a fantastic place to grab all the necessary items to build a birthday package for someone you either forgot about or, the opposite, someone you know really well. They provide great stocking-​stuffers as well for when Santa is running out of ideas. Thank you Rite Aid for saving me on a number of occasions.