Wright Way Rescue

A few months ago, my boyfriend and I adopted Jack (who was named Charlie) from Wright Way Rescue. We had originally come in for an adult dog, and had one on hold for us to come in and visit (after our application had been approved). When the adult dog did not get along with our current dog, Wright Way encouraged us to look around at the other animals available. We didn’t feel pressured, and the staff was very friendly the whole time we were there.
There were only about 4 or 5 older dogs and a lot of puppies. We finally saw Jack, and we were allowed to go to a play pen area to meet him and decide if he was the right puppy for our family. Once again, there wasn’t any pressure to rush and make a decision. We asked if we could adopt Jack and we had to fill out some paperwork.
Then we had to watch a video. This was probably the only frustrating thing about the whole adoption process. I have owned dogs my whole life and I have raised a few puppies, so having to sit through a video telling me what to expect with a new dog/​puppy was a little pointless and boring. I get where they are coming from and I understand they want new pet parents to be fully aware of what they are getting into. That’s why is didn’t affect my review. Just be prepared for it.
We received all of Jack’s medical records and were filled in about his history. A lot of reviews I have read about this rescue say $ 350 is a lot for a puppy, but I have researched a lot of rescues and this is around average. He was up to date on all of his shots and was already neutered, so he was worth the price.
The last stop was the store within the rescue. I had planned on swinging by Petco or Petsmart on the way home, but my boyfriend pointed out that buying at this store would help benefit the dogs they rescue. The woman working at the store was very helpful and walked us through getting everything a puppy would need that we didn’t already have.
I would highly recommend Wright Way Rescue, and we are very happy with the newest edition to our family.

Wright way rescue is fantastic. I adopted my puppy from there about 5 months ago and things have been great. She is very happy and healthy and I’m thankful for her. Wright way rescue keeps their facility very clean and the volunteers are great. They are patient and let you meet with as many puppies that you want. The process is adopt is fairly simple and efficient. I would highly recommend rescuing your puppy for Wright way. I’m so glad I did!

I have been informed that, according to our adoption contract, if I say anything negative about them they will sue me. I will just say that there are good places to adopt from in Chicago. This is not one of them. I love the dog, but the only response, after many calls and messages, I have received from them was to inform me that they would sue if I spoke against them. They no longer have a vet available to complete the shots and services we already paid for, so they credited us $ 17.50; the shots are $ 50 per round at our vet. They also said our pup was completely vaccinated, but our vet said they leave a major one (lepro?) off their vaccinations so we had to add that also. They also insisted we buy about $ 100 in toys and treats for the dog as they were «necessary.» Seems more interested in the $$ than the pets.

I took my adopted dog to their animal hospital. I should have gone to my regular vet. We got through the regular appointment ok, though people seemed to be intimidated by my 12 pound dog. Anyhow, we made an appointment for his booster shots and a few days later I got a call that the animal hospital was closing because they had no vet. I made another appointment with my regular vet (Terry Animal Hospital) and all went well. I doubt I will be back to Wright way.

I want to this place a few days after my dog got killed in a hit and run. When I walked in I’m a nanny I’m an African American woman I came in with my client who is a Caucasian boy. She was more interested in me and why he was with me and why he wasn’t acting like other children and with his issues were mentally and things of that sort not thinking that I had recently lost a dog and was still in the mourning process and wanted to find a companion where I can at least get through these days she got very agitated when I refused to tell her what my business was with my client I would not recommend this place to anyone in their time of grief they are only interested in money and donations if you’re going to adopt a dog and spend $ 300 you may as well go to a private breeder and put $ 100 more on and come out with something that does not have issues as most of these dogs do. I highly recommend felines and canines on Clark and divine very beautiful people there who I adopted with before extremely extremely beautiful people.

The adoption process from Wright-​Way is better than other places I’ve applied to. They are quick to respond to emails and they seem to have a good organization within the facility. We adopted a beautiful chihuahua mix. The puppy came with kennel cough which they provided us with the antibiotics.
It can seem a little confusing at first. But basically what I was told is that you need to reserve the pet you are interested in. Reservations are placed for pets that are in foster care. Any of the animals that are at the shelter with out a reservation you may see (granted you have already submitted your application and have been approved). If this is the case you could even take the dog home that day. If there is a dog that you are interested and it has a reservation with someone else, just keep following up with them on the status because sometimes the person who made the reservation can decide not to take it.
I did not give this place 5 stars because they try to sell you SO HARD if you decide to adopt.
I’m a little confused about the fees… so for puppies for example the fee is 350. online and the forms you sign say that all that is included… one of them being spay/​neuter but the if the puppy is too young to get the procedure they wont get it and its not discounted on the 350. They say that the first exam at their vet is complementary but I tried to schedule an appointment not even 24 hours after I adopted and they had no availability less than 8 days away… and the complementary visit would not be honored. I had a week to prepare for our puppy because the litter was in the connectUS program and they wouldnt release them until a certain date. So I bought everything i needed before I brought the puppy home. on the day we went to get her they wouldn’t «release her to us» without buying products from their store. granted it all goes back to the organization to help animals… yet I don’t think they should trick people into spending additional money. So, I had to show them proof (reciepts etc) that I bought the same brand of food and I had all the necessary things etc. AND they still wouldn’t release the dog to us (keep in mind we already paid the 350) unless we purchased another product from them.

Let me start out by saying that I feel pretty strongly that this place is only interested in getting your money in a «donation» and not the actual welfare of the animal. I’m not attacking the staff. I’m sure they are great. Some where very helpful. But this place’s policy is horrible. Once you walk out that door you are no longer their concern, you have 2 choices. Deal with it or return your problem with zero refund. In theory you could rescue a dog with the plague and they wouldn’t care. I’ve rescued animals in the past from the humane society and have gotten free follow up visits and other perks. Not here.
My wife and I came into this facility, had all the assistance we needed, fell in love with a beautiful little puppy. So after some conversation and a lengthy form to fill out decided to adopt this dog. This is when we should have started to see the RED flags. The staff started to go over some documents and then skimmed over the dog’s medical history. This puppy already was returned for some reason that they wouldn’t disclose to us, but you could tell that there was some medicine given to her for this reason and that everything was perfectly fine with this dog. The puppy was returned only a COUPLE days prior to us being there! How is any medical condition cleared up. RED Flag. Once we got the dog home and fell in love with her even more we were surprised by what was to come. This dog, cute, lovable, wonderful little friend had the worst digestion issues we have ever seen. Two weeks we tried to deal with what was going on with this puppy. It wasn’t a food change because we bought the $ 50 bag of food that all animals there supposedly eat. We tried the bland diets, we tried three different diarrhea meds, vet visits (which showed stool samples where clean). I slept with this dog in the basement so when it cried to be let out to have a horrible movement 3 to 4 times a night I was right there to help. So after a lengthy discussion with our family we decided that we needed to return the dog. We just were exhausted from the constant diarrhea accidents. Completely heartbroken but so exhausted. After making contact with someone there about returning the animal and being told that there wasn’t going to be any type of refund because the dog didn’t die in seven days and that we «donated» the money to them, we made an appointment to return the puppy. That’s when I started to get emails from them telling me that I really should keep this animal, that this is probably stress. That I should take it to the vet again. We had this cute adorable puppy for two weeks, spent around $ 700 on it trying to figure out what was going on. We were broke emotionally and financially over this. When we got there we found out something very interesting. Our puppy had a sister. She was just returned again as well for some «reason». She was already up for adoption again. And as to why am I writing this review in disgust? Our puppy that we fell for that had some issue going on with her that was clearly more than we could handle was now up for adoption again. Not even two full days later. They don’t care, they just want to get your money. Oh and a funny side note. When we rescued the dog they said it was a certain breed. Once we had the dog, a neighbor came over and said he liked the puppy and always loved this «breed». A completely different breed from what this rescue told us. I mentioned that to a staff member when we gave up the dog. On their website the puppy now has this new breed listed instead of the one they claimed when we purchased her. I’m so glad I didn’t tell them she was a cat. Stupid. Go to the Humane Society.

I just wanted to give an update to my last review. Yesterday I received a call from Danielle at Wright Way. I was completely surprised, she has seen my review and wanted to discuss what happened. She was very nice and apologized for everything that happened. She was able to tell us what shot was given to our puppy and said it was noted in the file, however, not in the computer and that is what was caused the misunderstanding. She also apologized for the long wait we experienced. She really went above and beyond to try and solve our problems. Although, we are currently seeing a different vet, if I was in need of a vet, I would try Wright Way again.
I would just like to also clarify that the Wright Way shelter (where we got our puppy) was amazing, and I meant in no way shape or form for them to be tarnished by my previous review. They are AMAZING, they rushed my application and we a joy to work with! If you are ever looking for an animal I would recommend Wright Way Rescue!!!
Thanks again Danielle!

When I adopted my puppy, I did sign a document saying I wouldn’t disparage the reputation of the shelter in any way. So there may be some folks with bad experiences who won’t review.
I for one don’t care, because I have almost entirely good things to say about Wright Way. But my experience wasn’t perfect.
The Good: I’m sure I adopted the most wonderful puppy in the world. Don’t get me wrong — he’s a spoiled little shithead who needs a firm hand and professional training and tons of exercise. But he’s also fearless, smart, independent and gentle with pretty much all children, adults, and animals. He’s also the cutest puppy ever. He’s very healthy, was up to date on all his shots, and has been meeting all his developmental benchmarks well.
I had done my research thoroughly, and started visiting shelters to meet adult dogs and puppies, doing temperament tests and just trying to feel things out and figure who would be a good fit for me and my lifestyle. I had been looking for three weeks. I had always been a big fan of German Short Haired Pointers, and when I saw on Petfinder that Wright Way had two litters of them (mixes), I decided to head over to meet them.
There were two counselors there — one was very unfriendly and uncooperative, and the other was really nice and really encouraging. I don’t mind the unfriendly one, because guess what? An animal shelter isn’t a business, and the people are not customers. The volunteers have one job — to make sure the dogs go to good homes, and that’s all they care about. After I filled out my application, I went through a five minute interview with them, during which I’m sure it was clear that I had thought everything through, and was approved to meet whomever I wanted.
I spent HOURS there, and the staff/​volunteers were awesome and patient. They understood that I was trying to make an important decision and needed to take my time. I spent a lot of time talking to the vet, who spends the most time with the puppies and knew them best. And when I was split between two puppies, and wanted to spend time with each of them, and then each of them again to make up my mind, they were fine with it, and answered all my endless questions and put up with all my back and forth thinking aloud.
Apparently it’s normal for people to take home a puppy the same day, which I wasn’t prepared for at all. I got upset, and explained that I need to get my home in order and puppy proof everything to be prepared for the first day/​night. They were understanding and allowed me to board him for two nights while I got my life in order.
Mostly a wonderful experience, and I love my perfect, healthy dog.
The Bad: Small details, since they were five stars on all the important things.
First, they don’t put pressure on you to adopt, but once you’ve made a decision to adopt, they push hard for you buy everything in their store. They assured me that those were the best prices I’d be able to find (they were most certainly not — I found my crate on Amazon for about half the price and it was better quality) and pushed me to buy things I didn’t need. I didn’t need cutesy bowls or fashionable collars, and though I bought a couple of toys, I didn’t need the six or seven toys they said I «need.» I understand they make money they need from these sales, but I didn’t like the push.
Second, in the same theme, they have a reputation among trainers and other businesses and shelters in the dog community. While many dog businesses and services offer discounts for rescues, many make an exception for the Wright Way. One reason is if you’re a business and want a referral from the Wright Way, you do have to pay them for each new client. Many see this as bribery. It makes me suspicious of the trainers and vets they recommend. The other reason is that the Wright Way doesn’t have a good selection of adult dogs (there were only two when I was there) and many people think (and I agree) that if you’re really serious about rescues you would be rescuing adult dogs too.
Last, picking up my puppy was extremely stressful and dangerous. I didn’t have a way to secure him while I drove, so I called and asked if they had harnesses or doggy seatbelts in their store. They told me they did, but when I got there, they didn’t. I didn’t know what to do, so a volunteer came with me to my car, and came up with a system of opening the window, drawing the leash through, and then closing the window with the leash hanging out. Unfortunately, just as I started driving my puppy decided to jump off the seat, so he was basically hanging from his neck from the window and Unilocaling as I scrambled to find a place to pull over. So my puppy was almost strangled about five minutes after I picked him up. I cried and it was even more distressing for him; they should figure out a way to make sure pups are secure and ready for transport as they leave. At least be more sure of their inventory.

I adopted a lab mix puppy from Wright Way about 3 weeks ago and I cannot get over how perfect she has been. I’d been thinking about adopting for almost a year and had been to Wright Way a few times until I finally fell in love and decided to pull the trigger.
Each time I’ve gone, the facilities have been clean and friendly with lots of staffers, volunteers, and no shortage of pooches. They seem to always have a good amount of puppy liters who were rescued from kill shelters, which is a bit uncommon compared to other shelters I’ve been to which have typically housed mostly adult dogs.
You can’t meet or play with a dog until you’ve filled out an application and had it approved. I went on a bustling Sunday and didn’t have an application on file yet, so that process took a while since there were so many people there. I am a renter though so my approval was dependent on the shelter speaking with my landlords to confirm I could have a dog. There was a wonderful woman helping me who called them on the spot, several times until they answered and had a conversation with them so I could be approved to meet my pup that day.
I ended up being there for an obnoxious amount of time thinking about if I was ready or not. I asked a million questions to every staffer I could find, went next door to ask the vet some questions, came back and asked a few more. As annoying as I probably was, there were one or two people, who seemed to be more on the management level, that seemed very impatient with my questions and when I asked to have someone walk me through her medical history, a gentleman came over with his eyes rolled halfway back into his head and said ‘So I understand you have concerns — you know you don’t have to get her.’ I think more sensitivity and empathy could be given to someone asking perfectly reasonable and responsible questions. It’s a big deal and should be treated as such, especially to someone who has never been through it before.
That dude aside, there was someone there named Lamar who was amazing. Despite running around like crazy doing a million things, he kept checking up on me, asking how I was doing, if I had any questions, and spent at least 15 minutes just talking to me about how he completely understands the nerves and that it was a normal reaction, but that the entire process was going to be so entirely worth it.
Thank you Lamar for talking me into the best decision I’ve ever made, and thank you Wright Way for bringing a happy, healthy puppy into my life. I love that damn rascal.
P. S. Vet follow up appt a few days later (at a different vet) went swimmingly. She confirmed I have an extremely healthy, happy (and hungry) pup.

Adopted two very cute and very healthy, kittens, from wright-​way!
The center, was clean, friendly and very efficient! Anyone, can, see, the animals, are the main, concern! Would, highly recommend, center, to anyone wanting a healthy pet!

I got one of my pups here and although the process was pretty obnoxious (not thorough in the least bit) and it was impossible to find anyone to ask questions, I did get a great dog, with only minor health issues.
I do think it should be noted that they did get a brand new Unilocal page, maybe it’s because they moved, or maybe it’s because their reviews are pretty bad, but it should be checked out, especially if you are interested in getting a new puppy.
Because Wright Way is a dog rescue, I have a hard time giving them anything less than 3 stars.
Old page:

Love the new vet clinic! The staff and Dr. Evans were wonderful and they took great care of my cat and me.
Wright Way is such an amazing organization. I’m guessing people who left negative reviews here haven’t done their due diligence. These puppies are rescued from kill shelters all over the Midwest/​South and their breeds are often unknown. If it weren’t for Wright Way, they’d never have a chance.
I was thrilled with my experience at Wright Way and wouldn’t hesitate to adopt any any animal from there — I recommend them all the time.

My boyfriend recently adopted a puppy from this location. We brought the puppy home and integrated him into our lives as we would with any new dog. Within the first week the dog became very sick. A test found him to be positive for parvo virus. Paperwork clearly stated he had tested negative for the virus and had gotten his first round of vacination. He was not introduced to any dogs but our own luckily. Also luckily our current dog is older and is up on all of his shots.
I did not read the reviews here before my boyfriend adopted the dog. I wish he had not supported an organization that seems so negligent, however, I do love our new puppy and I am happy that he is part of our lives.
Update: we did not want to transfer the puppy to wright way facility because of risk of health during transfer and because of the fact that they managed to release the entire litter to the public with parvo indicating negligence on their end. We have spared no expense in his treatment and it was caught early. It appears that the treatment is working well and he is making a nice recovery.

The wonderful impression Wright-​Way Rescue has left me with goes beyond it’s facility and customer service. As one that is more familiar with the process of animal rescues, I can confidently say that Wright-​Way is an organization I’d recommend time and time again. I adopted my dog Jubilee from Wright-​Way almost two years ago, and it’s been such an enjoyable experience. She came in with several puppies and was their mother. I am so happy they saved her along with her puppies. All the dogs we looked at potentially adopting were so sweet and I often saw volunteers taking time to socialize them. I also really love that they just opened a vet clinic so that I can support a non-​profit when spending the money on vaccines! Highly recommend!

Sweetest animals here… So clean and the people are amazingly nice. I went to donate my dogs food that he no longer can eat because he’s allergic to it so they took it along with his treats bc I didn’t want to throw them away. Any dog in need I will be there to help. And they are as well. Def will adopt my next dog and will probably be here :) :))

Wow. This shelter experience was… interesting.
I’ve volunteered at other rescue agencies before. All of my past dogs since childhood have been from rescues. I can honestly say I’ve never had an experience quite like this one.
First, before you can even see a dog, fill out an application. Ok. Cool. Par for the course. But then, you need to call to «reserve» a dog. What? Reserve? Like, a table at a restaurant? Weird, but okay.
Then you find out if your dog is or is not already on «reserve». But what exactly does «reserve» mean? Does it mean the puppy has an application? Is in the adoption process, but not 100% complete? NO! All it means is that someone else is going to SEE the dog. WTF?! The way that this organization adopts out is first come, first serve. In all of my years of dog rescue, I have NEVER heard of such a policy. I don’t know if they are lazy and don’t want to do the necessary background checks or too lazy to call referrals of multiple potential forever homes or worried about being sued with placing a puppy with one family versus another, but this system is ridiculous.
I also don’t know if this system is so that if a family comes in and only can see one dog, that they think the likelihood of the dog being adopted will go up. But again, lazy and irresponsible process.
Despite my reservations (I thought maybe this organization was undergoing some growing pains), after about 4 weeks, I could finally see a dog I was interested in!
When I got in, I was greeted warmly. However, despite the strict time they set upon you when making your reservation, I had to wait 45 minutes from when I arrived ON-​TIME.
There were some adorable puppies in the front, but I was instructed that I couldn’t say hi or put my fingers through the glass because these puppies were not vaccinated yet. WHAT?! I was going to bring my dog in to see if he and this potential puppy would get along and you want to expose these dogs to other dogs? Thank goodness I didn’t bring my own dog in! Did I mention that I ASKED in advance if I could bring my dog in and they said YES! :facepalm:
When I expressed interested in adopting the puppy, I was given paperwork. I have no problem with paying a goodly sum of money for a dog to join my family, but what you get with these animals is far less than what you would typically get at any other rescue agency. I got the paperwork and it would be $ 350 total. $ 330 to adopt and $ 20 for the microchip. They don’t do the spaying/​neutering, they might not vaccinate, etc.
Since I wanted to introduce my dog to the puppy first, and there were dogs there who weren’t vaccinated who my dog would have been exposed to, there were just too many red flags for me to want to adopt from this organization.
There are so many other rescue agencies out there, do NOT give your money to Wright Way Rescue. Not unless they change a whole heck of a lot of their policies and vetting.