Holiday Inn Express & Suites Mount Airy

This hotel was a life saver! The engine in my truck blew 300 miles away from home and in the middle of the night. Christina was so helpful in accommodating myself and my family in our time of need. We were put in a 2 queen suite with a pullout sofa bed which was perfect for my tired (and cranky) party of 5. We spent our first day in the pool and commuting back and forth to our vehicle and each and every time we walked back throyfh the door we were welcomed by a staff member with a smile and they would ask us if they could help with anything. The hotel is very clean and well maintained. I was an AGM at a Holiday Inn Express & Suites and know what to look for in an IHG property and what quality looks like. This hotel had it, and their staff was amazing. Thank you Mt Airy staff, we will be back. (And this time by choice…)

Ended up here after our truck broke down on i77 on our way from PA to Georgia. Walked in the door at 330am with 3 tired children and was pleasantly greeted by Christina the night auditor. She was super nice and quickly got us checked in to a 2 queen suite. The room is fairly large but very clean! Comfortable beds and pillows and nice flat screen TVs. The A/​C also cranked ice cold all night! That’s important to me I like to sleep cold. The breakfast was okay, typical Holiday Inn Express breakfast. The indoor pool is also nice and clean and open daily til 10pm. Lots of close shopping and restaurants. The entire staff was nice and helpful with questions and always greeted with a smile. If I ended up back in this area I would definitely stay here again! Good run hotel

The front desk person, Kim, was rude to customers as well as other staff members. She should have been removed from the front desk. Janice was helping us but every time Janice would select our room, Kim would say she was assigning it to someone else. It was unbelievable. The entire staff needs to be retrained in customer service. We had reservations and Kim had given our assigned room to someone else. After 10 hours on the road we had to wait half an hour for a room the be cleaned. Not happy travelers! The room was spacious and clean.

I liked this place, but my wife did not. The staff was very friendly, but the beds and pillows were not the best. The free breakfast was filled with cinnamon rolls, eggs, bacon, and anything a carb lover would want! The pool is small, but nicely warm and clean. I worked out in the gym, be careful, as the gym equipment is new, but someone put it together wrong. The elliptical was falling apart and had bolts in the wrong places. Otherwise, it was a nice place and 1.4 miles from the Andy Griffith Statue and museum! Plus, tons of food places!

We stayed here again this year during both legs of our vacation trip. We were very satisfied. The only complaint is that there is never enough seating in the morning during breakfast. I recommend removing the couches and adding more tables. You’ll make more families with kids happy. The couches in front of the TV are worthless. Nice hotel though.

Very clean and new hotel!!! Complimentary breakfast in the morning was pretty good. Staff was very friendly and helpful. If i had one complaint it would be that there is only one elevator which makes moving in and out a little cumbersome. It seemed to be always full when it would open on my floor. We ended up using the stairs most of the time. Not a big deal though. Very close to a lot of restaurants, gas stations, etc.

Just what we expected from a Holiday Inn… no complaints at all! Stayed 1 night and we all slept like rocks enjoyed the in/​out trip. Just need to get a clock in the pool area. :)

Warm and welcoming staff. The rooms are large, clean and comfortable. The bathroom was very clean and has a nice large stall shower. This is our 4^th stay here and the consistency of hotel is what keeps us coming back.

Clean, Fresh, and Friendly!
This is a very nice Hotel. It is very close to fast food and sit down resaurants.

Staff was super nice and helpful. Breakfast was pretty good, nothing to brag about but it filled me up. Dog friendly which was nice on our trip moving out west. Everything was clean and new looking. Comfy beds.

Best hotel chain in it’s class. This specific one is clean friendly and has great showers.

a great little jewel in the middle of nowhere. Very clean rooms, nice comfy beds.

My family and I often stop here as we are in Mt. Airy several times a year for festivals and my band is here often working late in the studio recording. We always stop here as it is just like coming home. The staff at this hotel are some of the best I have ever encountered. They were always friendly, helpful, and attentive. Caroline was very helpful in taking our reservation and by chance, was there to give us a friendly greeting as we arrived, and she even remembers us by name. There was always fresh coffee and hot water available, and of course the wonderful cookies in the evening. The breakfast bar was well-​stocked and monitored by a staff member so there was never a need to get someone to refill something. The room was AWESOME! Very very roomy! Beds were FANTASTIC! The breakfast was increditable! Free high speed internet. I can’t say enough good things about this hotel! All I know is if all the other Holiday Inn Express hotels are like this one, I’ve just found a new favorite hotel chain! You can bet I’ll be trying this chain of hotels out in my travels!