Don’t buy a «certified» car from them. In under one year, my «certified» Grand Caravan, that I paid $ 17000 needed a brake job of over $ 1300. Called Dodge, themselves, and was told sorry, there’s nothing they can do about it. Stay away! I was told they had put in a new brake job before we bought the car.
Chris H.
Rating des Ortes: 1 Lawrence Township, NJ
I just had the worst experience I think possible at a car dealership?! I gave Mt. Ephraim Dodge a deposit to hold a new car for a couple days till my wife came home from a business trip, and to boot my dog is dying a slow death and required my immediate attention the day after my visit to the dealership. I contacted the salesman and made him aware that I would not be down to buy the car until Saturday, because I would be at the veternarian ALL day Friday. He leaves me a voice mail on Saturday morning stating they had 2 internet appts. ‘today’ to show MY car(that had a deposit to hold it), and that I better«get down there fast!» SERIOUSLY??? Where I come from, a deposit HOLDS an item until the buyer gives further notice. PLUS, he knew full well that my dog is dying! UNREAL! Soooo, I wait. I figure I will let him call me and tell me the car is sold. Instead… he calls late Saturday afternoon and says to me, «when ya coming down?» Apparently they showed the car to two other people and they didn’t want it, or was it just a big ploy to get me to jump? Either way… COMPLETE and utter BS! I told him they could keep the car, and I would NEVER buy a thing from anyone that prcatices business like that! B E W A R E of Mt. Ephraim Dodge… Run and RUN fast!