I placed a pick-up order at 7:40 and was told that it would be 20 minutes. That was fine by me as the usual wait that I’ve had is around 15 minutes. I walked through the doors around 8:10, expecting to immediately pay, get my food and leave. After all, that is the point of carry-out, is it not? Unfortunately, that didn’t happen. When I walked in I gave them my name and paid for my order. But then I had to wait more than 10 minutes to get my food. Unacceptable. There was already a 10 minute buffer that I allowed but apparently 30 minutes still wasn’t long enough to prepare two subs. Not once during that extra wait was I acknowledged or told what the hold up was. If I had not already paid for the food, I would have left. When I finally got my food, I didn’t even receive an apology for the ridiculous wait time. When I and the person I was with finally got around to eating our subs, we could taste onion in certain spots. We didn’t order onions and there weren’t any on the sub. But someone had to have put some on them and then taken them off because onion had clearly permeated parts of the sandwich. My sandwich didn’t even have true tomato slices. Just chunks of tomato. The quality of food and service was sub-par here. This was such a sour experience. I won’t be back.
Kay M.
Rating des Ortes: 4 Gaffney, SC
The Food is very good and affordable. They have a decent variety to choose from although it is primarily Italian food. They stay open until 10 most nights so that is a plus also. With very few non chain restaurants offering delivery they rank pretty high as far as local owned businesses go. I would recommend this place to anyone. It is not a fancy place nor is it a big place! The pizza’s, subs, spaghetti and fries are great!