CoCo Key Water Resort

The place is nice. I say its good for kids from 3 – 10 years old. The whole place plus the second floor game room is great. Except the dining area inside next to lobby. This restaurant nerds a lot of help. There are only 2 – 3 waiters there. Takes forever to order our food. Takes another nap time for the food to table LMFAO. I recommend to stay away from the restaurant LOL The food court inside the pool area is great. Better than the restaurant on main level.

Boring
So many rules and regulations. The kids weren’t really able to have fun. There isn’t much for older kids to do either. We won’t be returning. If you do Come bring towels because the towels they provide you with are tiny and wouldn’t even fit around a 9 year old.

The good — it is attached to the hotel and the price
The bad — Limited water ride attractions.

2, 7 and 9 year all had a great time. It’s easy to tell for the older kid how small and boring this place can be because you end up repeating every «attraction» every hour. But the kiddos had a great time. I had a good time watching and helping them have fun.
Food was pricey but what can you expect from a «water park».
We only visited the «water park» so I can’t review the hotel itself.
Water was very good temperature, life guards were very attentive and customer service at the front desk and food counter was very good. I like the adult jacuzzi, they should have that open to only adults byob or something late nights.
Park temperature was perfect you walk in and it’s insanely hot but when you get in and out o the water you feel cold. Also, water temperature was perfect. Warmer for the small kids sections.
Bathrooms were pretty cleaned and lockers were pretty big. I would recommend this place.
Oh and they had tables set up for birthdays that was very organized and nice. I am almost interested in doing a bday there.

Ugh, I was so0o disappointed with this place. It was bad, not horrible but bad. It smelled, it was dirty, I just didn’t understand why this place is around.
The hotel room itself was ugly and old looking and my brother had a bed bug bite him at almost 1am and we didn’t get another room till almost 2:30am smh.
The water smelled like gym socks, it was nasty lol and a weird green color. I will say the life guards were young and were on point, kept a close eye on the kids so that I was so happy with, I felt very comfortable walking away and knowing my son and niece were being watched. Funny thing is that the kids enjoyed and spent the majority of the time at the hotel pool instead of the water park. They kept saying how dark and smelly it was inside.
The food, smh too expensive, extremely small portions and the place they cooked the food was a mediocre small kitchen.
I won’t be going back, I just did not feel the experience was worth the amount of money I paid. They need to revamp this place if they expect to stay in business.

Decent place, about ¹⁄₃ less than Great Wolf and about ¹⁄₃ as fun.
Just got back trip was short 9÷3−9÷4 not crowded at all!!!
Seemed clean despite what others have said, but once again very empty.
Breakfast at Talia’s a bit pricey but solid no complaints.
Everyone staff/​guests seemed cool.
Bad: Slides/​rides are small, arcade sucks many out of order games limited staff, hello, hello, help, hello, hello, helo…
No water shoes on rides (even for toddlers)
Water park AND arcade shut at same time (so stupid) so plan on kids sleeping at 7pm or going out.
Absolutely nothing for kids to do after 7pm unless you want to go to outdoor pool at night.
Conclusion: Not bad but for about $ 100.00 more per day you will have a better time at Great Wolf.

So this place is not bad at all, I’ve seen reviews where people said the water was gray that’s because the floor is gray the water is very clean. The food is ok, they serve drinks as well the only downfall was the life guards, some follow the rules some don’t so my friend son is almost 6, and they let him ride the water slide than the next guard said he was too short so I did not like that. The staff is rude and act like they don’t want to be at work but other than that I will return on a weekday with less people when parents are at work

Wish I could leave no stars — This place is absolutely disgusting — the water is a toxic dump. There are no rules just chaos– people swimming in jeans and shirts, babies not wearing swim diapers, (regular diapers blown up, falling apart) the water is grey — yes I said GREY! it’s like a large community bath. the place smells horrible !. The chlorine burns your eyes as soon as you walk in, Extremely over crowded. Not enough seats. Everything is grimy-it’s a party of germs. My advice is if you must go, wear a scuba suit and take some penicillin before going In the water. We stayed for a hour and my 3 kids begged to leave

So I wish I could just give this place a bad review, so it would be less crowded during weekends but I’ll be honest. I took a quick tour, with resort Host, Nick, around this indoor water resort to on a day they were closed. With so many mixed reviews I didn’t know what to expect. We took my son here for his 5^th birthday and had a good time. Best feature: the huge bucket on the main floor which dumps water about every minute. We loved it.
Pros:
Plenty of slides
80−85° indoor no matter the weather
Lifeguards at every slide and pool (that’s really important and it also left me at ease for the safety of my child and others. And they were attentive to their own area.)
Fun for all size. Babies, preschool, teenage, adult. There’s something for everyone.
Hot tub! YES! (indoor and outdoor)
Bar!!! Drinks were actually affordable and made well.
Showers!
CONS:
This place gets super crowded; tables go fast
No outside food
The tables by the bar were extremely sticky.
Lockers are $ 10
Overall we had a pretty good time. I would definitely come back. I was told by Nick my unused tickets can be used on another date but was THEN tolf by the woman at the concierge desk that they are NOT interchangeable.
.

This place is geared for kids under 10. Went there with 6 kids all under 8. Drove down from North Jersey and it’s not hard to find. Just pull into the Hotel ML and that’s the water park. If you get there early enough (opens at 10 am), you get in quick. Otherwise you wait. You will be issued a wristband for the day, so you can go and come back. Saw some people leave, get food, and eat in the lobby of the hotel since its attached and you can walk back and forth. You can’t bring any food or drinks into the water park area. They have a security guard who will go through your bags to check, so don’t bother unless you have special needs (feed a baby, etc.)
About the water park:
Not that big of a facility and gets crowded after 12 so get there earlier. When you walk in, there is a kiddie pool with a pirate ship theme on an upper level. You go down the stairs to the main area. First thing you need to do is get a table and chairs and this is your «spot». You keep your towels, flip flops, etc. there. Lockers are located in the changing/​restrooms and outside near one side by the tables. You rent the lockers. Small are $ 5, large are $ 10. It uses a pin code to open/​lock the locker so no key has to be with you. There are showers, changing areas, etc. in the restrooms, but with curtains, not doors. The whole place is not well lit since there are not many windows and it was a rainy day outside.
There is an area where you can play basketball (4 hoops). 3′-6″ deep. Two issues. There should be more than 4 balls and they need to either use smaller balls or open the nets since the balls get stuck if you make a shot. Better for older kids.
There is another small wading pool that leads you to the line for the lazy river (which really is a lane that goes one way, then back in about 3 – 4 minutes). It doesn’t go around the park (which would’ve made sense). Good for all ages.
The main part is a jungle gym with slides, climbing nets, and water features (Identical to the one in Atlantis Splashers pool). Good for all ages.
There is a hot tub/​spa that starts indoors and goes outside for 18 and over.
There is a lilly pad challenge that you cross by holding a net above. Good for 7 to 10 year old’s (any older and you’re too tall, any younger and you’re probably too short). My 6 year old had trouble crossing and needed assistance by me to cross.
Then there are 3 really good slides. Two use tubes you sit on. One takes you in a lit up tunnel, one is complete darkness. Both good. The third one is a body slide in complete darkness. Height restriction so at least a tall 6 year old for the body slide, any age for the tube assuming an adult goes with a small child.
The only bad thing here is the food service. There is only one place to order food there. If you get in line early enough (i went at 11:45) about a 10 minute wait to order and get your food. If later, around 12:30 (as my friend decided he was hungry) he waited 1 hour and 20 minutes to order and get his food. You read that right. There is one cashier who was nice and one food server behind the counter. They are severely under staffed when it comes to this. We had the chicken fingers and fries in a bucket (5 chicken fingers and shoestring fries) for $ 15. Burgers are $ 7. Large pizza $ 16. Water $ 3, large drink $ 5. Ballpark prices. The taste was good, not bad, not great, but good.
Overall, all the kids had a really good time. They didn’t want to leave. For the adults, not much to do. You can get a chaperone wristband if you don’t intend to go into the water for $ 16. There is a bar so there’s that. Good place for the little ones. Wish it was a little closer to northern new jersey, but can’t have everything. If someone asked if I would go again, I would say yes.

You gotta know what you’re getting into here. When you do, and you’re not expecting a 5-​star classy affair, it’s a lot less dismal.
I came here with a group to celebrate my friend’s 30^th birthday (this is what she wanted to do, so we were going to make the best of things!) on a Saturday evening in February.
If you’re traveling with an adults-​only group, I suggest the following:
Steel yourself for the zoo of children. Take deep breaths. Pound a few beers in the parking lot before you go in.
Bring rubber flip flops, wear your suit under your clothes, and try to bring in minimal possessions. Lockers in the ladies’ room were full and the whole place has that gross, damp locker room thing going like any pool. You will be grateful for your rubber flip flops and to keep contact with surfaces to a minimum.
Buy a fishbowl drink. Yeah, they’re $ 22 but there’s a ton of booze in there and they’re actually really tasty. Ask your bartender for one in a fishbowl and he’ll set you right up. It’s like a grownup sippy cup and it’s awesome.
Head straight to the outdoor jacuzzi. No kids allowed out there, and earlier in the evening it wasn’t too crowded.
Finally, relax in that hot tub like a baller, sipping on your gin n’ juice. It’s pretty sweet.
The lines for water slides were evidently super long. I didn’t partake because under no circumstance was I putting my head under that water. The whole place felt a little gross and REAL Jersey.
Grade A people watching!

After reading many of the reviews both here and other places, we decided to give it a shot, but had several reservations! I am super glad we came! The ML hotel was very clean and even had a movie night for the kids! The front desk was always polite and accommodating. We stayed there for it’s close location to the coco keys water park resort! Which was also super fun! Clean and well staffed with life guards! We stayed Saturday night to Monday and played the whole day at the Waterpark on Sunday and it was never overly crowded. Be sure to bring your own towels, they run out fast! I highly recommend! Affordable and fun

I am giving this establishment a 4 out of 5 because of the people that they attract. It is a decent place, with good food, and excellent entertainment for kids. My son had a ball! He normally despise waterparks, but he enjoyed coco keys. Customer service is great;now, the people are ghetto! Meaning, some of the customers can make one not ever return to this establishment. I literally saw a man steal a basket of chicken fingers… if he needed six bucks, I am sure someone would have given it to him.

We apparently visited this water park on their miss part of their hit or miss reputation! We checked in without a problem and had to pay extra bc the clerk said there was an error that keeps occurring when ppl try to book using a mobile device… umm ok. You would think they would fix the issue since they said it’s a reoccurring issue…
The water park was very crowded on the first day. Our kids still had fun. The food was overpriced but it’s to be expected at a Waterpark In my opinion. The staff was not courteous at all. In fact they all seemed highly annoyed to be there.
Our hotel room seemed pretty clean. We had two full beds. Our room was close to the water park and on the same floor. At night we couldn’t sleep, there was so much noise coming from the hallways. Children in diapers and without shoes running up and down the halls screamimg. At 230am, we heard so much noise from the hallway that we looked out and saw ppl blowing up a blow up bed! I have no idea!!!
In the arcade, we tried to purchase a card to use and the clerks were so nasty. They didn’t say hello. My friend asked for for a card and the woman told her it would be $ 20, but there are different amounts you can purchase, so my friend gave her $ 20 and the clerk snatched it out of her hand, and handed her the card. Very rude! While inside the arcade, a few machines weren’t working so I asked one of the staff members about it and he asked me for my card and walked away with it and didn’t say a word. I followed him into the next room and he finally came out with the card and walked passed me. I said umm did you want me to follow you? He ignored me again… I finally found my husband and told him how rude these ppl were being and i was a little annoyed at this point. Staff was cursing and plain rude while we were there. One of the staff members got into a fight with a customer. They were meeting outside to fight and cursing all over the place in front of a bunch of kids in the water park. Ugh.
Overall, I’m greatful that my kids had a good time. Would I go back? Nope! I’d rather go to great adventure!

Couldn’t find one negative thing about my 3 day stay.
— Every member of the staff I interacted with was on friendly and willing to assist without a problem.
— Check in was at 4pm but we arrived early and was checked in at 2pm without any additional fee.
— Room was nice and exactly how they were pictured.
— Waterpark is small but the kids enjoyed it to the fullest.
— Being winter break it was not as packed as I had imagined.
— Free towels and life jackets.
— Life guards do what they are paid to do, they are not baby sitters.
People are comparing it to Great Wolf Lodge that’s where the negative comments come from. I have now been to both and it is a cheaper or if Great Wolf is fully booked alternative. You get what you pay for, so you can’t compare the two but for what I paid to stay at Coco keys my kids and I enjoyed it.

Check in is at 4– which kinda sucks but whatever. I stayed here for two days. Where should I start. The staff is nice I can’t complain. A lot of them ask «how is your stay so far» should of told them turn up the damn heat! ordered room service for breakfast. Got here less than 20 mins which is great. (Over priced) the rooms are crappy and smell funky. I stayed at many hotels before. This one looks very run down. I guess you get what you pay for right.
This is where I’m pissed– the indoor water park wasn’t all that it’s made out to be. First off the water looks dirty. I feel like it smells as well. I don’t think the filter system is working properly. It’s not even clear, seems very gloomy. When you first walk into the water park it’s warm. However once you get into the water its chilly. My 2 yr old was shivering. I feel like they need to turn up the heat in there. It’s winter, granted its inside– but definitely needs to be warmer.
They did have Elsa there who was AMAZING!!! I must give them credit for pulling that off. I wouldn’t return though.
I give it 3 stars. The 3^rd star is for effort.

So we decided to do a last minute birthday trip for my little one. The travel from Brooklyn wasn’t far so the drive was a breeze. Check in was a breeze thanks Jaleel (if they read this his customer service was so humbling, truly a sweet young man who made sure my family needs were met.)
The room was fine, two queen double bed, my ONLY problem the bathrooms need a better cleaning. Pretty scary shit!!!
After reading ppl reviews I was scared to go but hey it’s a family hotel.
The Waterpark is all the way downstairs. Make sure your there early to get a table or you have to get a locker ($ 10). This is February winter time, it was freezing even though the water was really warm.
After a few hours of pool fun we went back to the room to get ready to leave.
(This is serious) as I place my key card in place Mark who works there looks me up and down places his hands together abc says ma’am check out was at 11am and I said that has nothing to do with me. He continues to talk (this is where he fucked at) oh I was looking for another room that was suppose to check out at 11am. Hmmmmm! I paid an extra $ 75 so we can check out at 2pm instead of 11am.

There is great parking. The prices aren’t bad at all to get in the waterpark. You can either come for a few hours or you can even book to stay at their hotel overnight. They have lockers small ones are $ 5 big ones $ 10. Either cash (they don’t give change) so you must have exact change or you can pay with your cc. The bathrooms were eh. Okay. Towards the end when we were leaving finally someone came in the clean and it was MUCH better but during the day they were pretty gross. Didn’t look like anyone was coming in to check up make sure everything was clean. It’s definitely a place to bring kids 14 & under. Otherwise they will get bored easily. For the adults they have a hot tub area that is ONLY for adults. Half of it it’s inside and half goes outside which felt amazing! They also have a bar area so for anyone 21&over you can get drinks while the kids play and you can even bring your drink to the hot tub & relax. The food… This is were I became disappointed. The prices aren’t so bad but could definitely be less expensive for some finger food. Chicken strips and fries took about 25minutes. There was only one person working the register and giving the food once it was ready. I stood there looking at my food for 5 – 7 minutes before the cashier finally came to get it and hand it to me. Same for other customers. They should at least have someone at the register and someone else keeping up with the orders. Being that I went on a Friday and I would think it should be a pretty busy day. They also have a arcade part which was pretty nice, a few games but they all worked, most give out tickets which then you can use to redeem some prices. Would definitely come back but will probably check out other indoor waterparks first.

My friends and I took out kids here…11,4,2, &4 month old.
It was pretty warm inside… wish they kept it a little bit cleaner. My friend went to buy some food for her kids and there was a Roach crawling on the counter and the workers did nothing about it. The man who first see it, complained to the manager who then tried to bribe him with free stuff to not say anything or make it a big deal. Overall, the kids had a great time, and its perfect for kids that are younger. Your not allowed to bruin in public food but no one checks, so I advice you to do something like that.
I also think that their ticket prices are Super expensive, we did the twilight tickets which were 20 $ from 4 – 9. That was more than enough time of the little ones.

I think this place must be hit and miss. I went this past Saturday and Sunday. My 4 year old niece had a ball. At almost 40 I enjoyed myself just as much. Although it didn’t appear to be a dirty place I did see a rodent by the trash area. They don’t seem to clean the tables as often as they should. The bathrooms were pretty dirty also. The life guards did a good job at being aware but some of the attitudes that they had were not so great. I had to wait so long for a bar tender to just come to the bar area. For the amount I paid for the drink in the fishbowl looking cup $ 20.00 and a $ 7.00 shot. SMH
The food service was not great at all either. Hope to have a better experience when and if I return.