Lakeside Collision CARSTAR

Avoid at all costs!
My boyfriend needed to get his front bumper reattached, and his brake lights fixed. We gave the shop his car on Tuesday, and received an estimate for two days work. When we first gave them our car, they told us the bumper just had be re-​screwed, but that they had to order the lights.
On Friday, we called to see if his car was ready for pick up, and they said that their «parts guy» hadn’t come in yet, and that it would be ready by Monday. On Monday (today) we called again and were told that the «parts guy» still hadn’t showed up. At this point we said we would just take the car and get the brakes fixed some other time, because we assumed that was what they needed parts for. They told us that they hadn’t even started fixing the bumper yet! At this point they have had the car for over a week and have done nothing to it!
We would take the car out of their shop immediately if we could do so without the bumper falling off; instead, we are stuck waiting.

They were friendly, accommodating, and very communicative throughout the entire process via email. They also have a portal /​website that you can visit to see pics of your car getting worked on. In the end, the work done on my car was great. God forbid I ever need body work done again on my car, I’d come back.

I made an appt at 9 and showed up btw 830 & 845 while the lady was eating. She told me to sit down and wait and I watched her eat for like 10 – 15 mins, cleaned up & then decided to help me. I was the only person in there. So rude!

This company is incompetent at auto repair, I just got my car back from a $ 12,000.00 repair and this is the third try to fix it, failed again. I gave them every opportunity to make it right, but was told that although it is not Right it is the best they could do and that I should not ever come back with the car This was after the car was there for 2 MONTHS,. So if anyone wants a repair that is done, but not quite Right go to Lakeside