Ward’s Automotive Inc

This was my first time getting an oil change for my car, so I’m not too experienced about the prices and how the process should be. I thought this place was really friendly and actually cared about your vehicle. I asked how much would it cost for an oil change, they gave me an estimate of $ 30 which I thought was a good deal. Later they gave me a call and told me they had another type of oil that would fit my car better and last longer and also told me that it would cost an additional $ 10 more. I liked how they kept me updated for the whole processes by taking the extra step to follow up with me. I will be coming back to this place in the future. I also like how this place isn’t too busy so I can freely drop of my car without worrying if they have time to work on my car.

I took my 2005 Honda Civic here after a recommendation from coworkers. While driving to work a few days ago, the electronics in my car went out and my car died as I was pulling into my work’s parking lot. My boyfriend replaced the battery but was nervous that the alternator may have an issue. The next day while driving to work, my turn signal light was slower than normal and making a different noise and some engine lights came on just as I was pulling into my work parking lot. I was nervous about my car dying so I didn’t want to chance it and drive it all the way to the Honda Dealership in Philly. So I drove the 2 blocks over to Wards expecting to need a new alternator and a big bill. Wards was super professional, quick and knowledgeable. I left my car overnight since I showed up at the end of the day, and the next day, they called me to tell me that my alternator is just fine. It turns out that when my bf changed the battery, there was some battery gunk leftover and it was messing with the connections. They cleaned it up and tested the battery and alternator and I got my car back quick. I received a nominal bill in comparison to the big bill that I was expecting. Wards is a great honest shop and I now see why many of my coworkers recommend it. I will be taking my car here again next time I run into an issue.