Clarion Inn Mt. Pleasant – Charleston

We wondered about the Bleach smell when we first walked in. Turns out they are trying to cover up the mold. Our shower ceiling and shower curtain had lots of Black Mold and the dark carpet smelled very musty as well. Outside of that, the rooms and staff were average. Breakfast was cheap/​very generic instant eggs — same thing every day. We lost electricity to half our room — tv and lights. Front desk couldn’t have cared less. Smoke detector was beeping when we came home the last night. Front desk handed us a battery to repair ourselves. It still didn’t work, so they had us disconnect the unit and leave it at the front desk for the night. Hotel is located in a convenient location with good restaurants and activities nearby.

Over the past 8 years we’ve stayed at almost every hotel in Mt. Pleasant, preferring to save on lodging and spend more for food and entertainment in Charleston proper. This is our third stay at the Clarion; while it is an older property, we have always found our rooms clean, the décor pleasant, and the staff gracious and helpful. This has not been our experience at other hotels in Mt. Pleasant. We love the proximity to the quieter areas of Mt. Pleasant as well as the historic district across the bridge, and will likely continue to give our business to Clarion.

This was our first visit to Charleston to visit our daughter who recently moved here. We normally stay at the Hilton properties, mostly Hampton Inns but the one here was completely booked. We stayed at the Clarion Inn because it’s just around the corner from our daughter, it was available, it was very inexpensive and a great location for getting to downtown Charleston via the 17. Staying in Mt. pleasant in lieu of Downtown Charleston will save you plenty of money although it would be fun to stay there for a couple of nights.
We had a king room with a very comfortable bed, a small seating area, fridge and microwave. Desk area off to one end of the room, it was more like tucked into the corner but it worked. For some reason we were given a handicap room so the bathroom was larger but basically the sink and counter area was so small you had to find a place to keep most of your beauty items. The bathroom also had a smell to it.
They serve a decent continental breakfast in the morning with hot and cold items from 6 – 9 although I would recommend that they serve until 10.
The cons, people can smoke outside their rooms, which they did, the walls are very thin, we heard our neighbors TV late at night, falling asleep to it, virtually no closet space. In fact, no closet, just a rod to hang clothes but if someone is sitting at the desk they need to move out of the way. We were on the first floor and never heard the guests in the room above us but people would mingle outside their rooms and over the railings talking to the ones below or in the parking lot. It’s an older renovated property so all the rooms are entered from the outside and the rooms have the older type of air conditioning unit which was loud and ran every 5 minutes. You would either freeze at night when it ran, or sweat when it was hot.
The hotel is in an area where there are plenty of places to choose from. A Hilton Garden Inn is right next door and I would probably stay there next time. I liked the location but doubt I would stay at this property again because I would consider this more of a budget hotel but if you want to save money and are only here to sleep at night then this place is for you. Lucky for us, we literally were only here to sleep and shower.

My stay was below average. I had to change my room twice because in one room the tv did not work and they would not fix it so they made me change my room. Then the room they put me in had a big gap in the top of the door and the lady night manager would not let me change my room and claimed that 30 people were checking in that night. The time in which I asked this lady to change my room it was 1 am! So I had to go to another hotel for that evening. Unfortunately I had to go back to the hotel the next day for one more night bc every other hotel was full. But the morning front desk lady was nice and changed my room (it was 9am). I asked her if that room was available last night and she said yes! That lady night manager should be fired!!! She was so damn rude to me and just didn’t want to help me! I will never go back to this hotel! I hope she gets fired because a rude ass person such as herself should not be in the hospitality industry bc she doesn’t know the meaning of the word!

If I could give negative stars I would. Mold in the tub was horrific. I showed the front desk staff who took the wash cloth where I had tried to clean it. She took the cloth and said she would show the manager and have her call me (830 am) At 3 pm I called because I had not heard anything. Same FD staff told me she gave message to the manager and the manager said to give a $ 20 credit like it’s not a big deal that BLACK MOLD is in the tub/​shower. I was refused when I asked to speak to the manager. Also, the cleaning staff went in my room while it was SPECIFIED to NOT enter. I was also told to go book «somewhere else then» when I said I was upset and this wasn’t acceptable. $ 200 a night to sleep with BLACK MOLD !!!

Would rate it higher except for one glaring omission.
Stay at Choice Hotels whenever I can. This trip into Charleston, we elected to stay outside of Downtown area, to save a little. We were returning from an extended stay in Hilton Head. Newly renovated but missed a terrible item. An elevator! Two floors with no elevator? We are here for three days, so we had plenty of suitcases to bring from car to room.
I’ll take some blame for not checking in advance, but in today’s travels, no need to cut corners on convenience.
Any return visit will demand first floor room. So, if you are staying here with mucho luggage, secure a first floor room, or find a place that has an elevator.

The rooms have been partially renovated. Mine room had mini fridge, and micro wave which was nice. It’s a ok for the price, but nothing to write home about. The most annoying thing is that the hotel card constantly lost it’s magnetism. I had to go to front desk 3 times.

I stayed at the Rodeway Inn for two nights with my girlfriend while vacationing in Charleston. Let me start by stating that I know this is a cheaper style hotel and I am reviewing as such.
My girlfriend and I arrived and had no trouble checking in at 2pm. This might be the only positive thing I have to say about my entire experience. Once we got our keys the hunt for the room began. Our rooms number was covered up by the plastic wrap covering our rooms Window. The entire hotel was undergoing construction. The room itself was small but nothing I didn’t expect based on the cost of the room (220 for 2 nights).
We were greeted with the sounds of construction at 8am our first morning (Saturday). This was not quiet, far away, construction. It was right outside our room. We headed for the city at around 10 and came back at 4:30 to find that our room hadn’t been serviced. The cleaning lady said it was not done due to the fact that we had things on our bed (one backpack) and they weren’t allowed to move our things. I do not understand how that prevented them from vacuuming, emptying trash, or restocking towels and wash rags.
On our second morning (Sunday) we were greeted with the sounds of spray painting again at 8am. We left and will likely never stay at a Rodeway again. I understand you get what you pay for but I have stayed in similarly priced hotels with much better service.

My husband and I stayed here for three nights while in town celebrating our anniversary. We like to stay at locally owned hotels and not the chains. We save money and as long as the room is clean, we are happy!
This room was fair in size, had a mini fridge, microwave, and wifi. It’s more than what I expected for the price. The only bad thing about the hotel was that the wifi kept dropping while we were using it. However, this problem was minor since it saved us at least $ 200 on a room for the event.

In our travels we like to stay at clean and comfortable motels/​hotels. We don’t need fancy or expensive places to stay, just a clean place to rest overnight. So in our reviews we don’t compare 4 and 5 star Hotels with 2 and 3 star Motels. We feel our reviews are honest reports from the locations we stay. We call them as we see/​feel them.
The Rodeway Inn in Mt. Pleasant, South Carolina, was nothing more than a disaster waiting to happen. From the time we arrived for our three night stay until the morning we checked out was like being in the twilight zone.
We were attending a wedding and booked our room online almost 10 months in advance, because we knew it was Memorial Day Weekend. We followed our booking with a personal phone call to the Rodeway. Due to a medical condition we requested a lower room. The person we spoke to insisted on giving us a Handicap room and at the same time assured us that there was complimentary Wi-​Fi. This was important to us since our business requires daily internet access. Seven months later they allowed us to add an additional night to our reservation. Once again we made personal contact with the Rodeway and were again assured by Alexandria that we would have a lower unit with Internet access.
Now let’s tell our story… when we checked in and inquired about the Internet we were told our room did not have access because we were not poolside, but on the other side of the building, the furthest from the lobby. If we wanted access we would need to use the breakfast area; very inconvenient for someone with a medical condition. Oh, and the parking for the Handicap room is at the end of the parking lot with the room in the middle of the building, about 200 feet away. How convenient! Additionally the lobby/​breakfast room was almost as far as you could possible get from the Handicap Room.
The room was on the small side and what we found on the floor makes us wonder if the room was cleaned properly. We found not one but two dead cockroaches on the floor. The sheets on the bed were so thin you could literally read through them.
The A/​C was noisy and when it shut off the refrigerator made a clicking sound the entire time we were there. We even tried turning the refrigerator completely off, but the clicking continued 24 hours a day.
We returned to the lobby to ask for a change of rooms with Internet access and because of all of the other problems. The General Manager told us they were full and since we the room was prepaid there was nothing that could be done. The room was not prepaid… we paid at the end of our stay by credit card. Not very honest on her part.
We must note here upon checkout we were asked if things were o.k. and the moment we started to list our complaints, the desk clerk reduced our bill by $ 30 for our inconvenience. Now if a desk clerk can make an adjustment like that, please tell me why the General Manager could not help in anyway to resolve our issues!
The free continental breakfast was another reason not to stay here. The milk for the cereal was warm and the margarine/​butter was so soft that when you reached for one your fingers got full melted margarine from all the broken containers within the pail. One morning they were out of orange juice and the make your own waffles would stick to the waffle maker making them useless when you tried to remove them from the maker.
The cut fresh fruit in our opinion had seen better days. The honeydew melon was way beyond its prime. They also had a «community container» of cream cheese that the guests dipped their knives into… making it unsanitary for all.
During our three day stay the coffee was never replaced in our room.
We do have to compliment the morning desk clerk, Sarah. She had to maintain the breakfast area, answer the phone and check people out. For an establishment of this size there should be someone dedicated to the breakfast area so the desk clerk can concentrate on checking out guests and not filling the milk, butter, waffle mix and other breakfast items. Sarah was doing all this and more, and maintained her effervescent smile and attitude.
I think we have said enough about the Mt. Pleasant Rodeway Inn. We did not enjoy our stay and next time we will stay someplace else.