Zip’s Kar Kare Inc

They cross threaded a lug nut a month ago and refuse to pay to fix it. Craig, the «owner» is a real jerk. I would never do business here again. Never.

I have an older lexus that I’ve taken there three times now. Each time their diagnoses of the problems seemed better than the other place I’d been before. They just fixed my air-​conditioner and didn’t try to upsell me like the other people did. I find them fair. I am giving them 5 stars for honesty.

Couldn’t believe how great the service was at this place. Very friendly staff and acted quick. They were able to get the part delivered to their shop within 15 minutes and had me on my way shortly after that. I was recommended to go here from a friend and now I am excited that I have a trusted mechanic in Mount Pleasant that I can use. Price was very reasonable and they let you know the exact price prior to doing anything. I fully recommend this place. I have always driven by it but never stopped.

I read some positive reviews online; decided to take my car here. Ended up having to take it here twice for two different reasons over the past 2 months. They did a good job. The quotes they gave were more than reasonable. For the first repair: My A/​C broke last month; they quoted me $ 780 to replace my compressor and coil (or something like that). Initially, I agreed to the price (over the phone) and they started the repair. After 10 min; I changed my mind, thinking I should get a second opinion first. I called Craig and he had no problems with me doing that; even though they had already done 10 minutes of work into taking the A/​C components out of the car. I received a quote from honda that was several thousand dollars (well over $ 3k) because they said they didn’t see a point in replacing individual parts; said they would only replace my whole A/​C/​system. I obviously chose Zip’s Kar Kare; and they did a fine job; A/​C works great. For second repair: my alternator broke; they replaced it for about $ 400; which was the most reasonable quote I had come across for such a repair.
Finally, the owner is a pretty good guy too. He comes across as very honest. I trust him.

I was in Charleston from Cincinnati for my wife’s surgery when I noticed a front end noise that I couldn’t risk driving home with. I called Craig at Zip’s explaining my concern. He was very professional giving me a fair labor estimate (plus parts) for what we thought was a wheel bearing to be completed the following day. My wife had complications and I was unable to bring the car as scheduled, he happily scheduled for the following morning, new years eve. I was very concerned the car would not be completed as promised and we would be forced to stay in the hotel until after the holiday.
Here’s how it went… Craig had one of his mechanics drive me back to the hotel, saving a couple mile walk. He called a couples hours later to tell me my axle shaft would also need replaced soon. I was thinking, ok, here we go… nope! He was only letting me know and not pressuring and also told me since the car was already apart no additional labor was needed. I was shocked, did I mention… I’m out of town, new years eve, and a recovering wife?
The bottom line is this guy was completely honest with me, the repair was completed quickly, he went out of his way dropping me off at and picking me up at hotel without me asking and at a very fair price!
I highly recommend Zip’s and I will return the next time in My Pleasant, Thanks to Zip and his Team!

I was in town visiting family and noticed one of the headlights was out. We didn’t want to risk getting pulled over on our way back to atlanta on New Year’s Eve, so we called up Zip’s. They took us on short notice and had the headlamp fixed in no time.