Murray’s O’reilly Auto Parts

Although an auto repair shop told me I needed to go to the dealership to get wiper blades for my Highlander, I stopped in at O’Reilly to double check. Not only did O’Reilly have the blades I needed, the helpful sales person went and found the correct blades, AND installed them for me IN THE RAIN. It’s hard to find such great customer service any more!

These guys know their stuff. I’ve been here before getting parts. I overheard one of the employees asking a customer about the rewards program. I signed up quite a while ago, yet none of my purchases were added. I was told to call myself if I wanted my purchases added to my rewards card. Really? The older clerk refused to add them in. I was instructed to call the phone number. Maybe they don’t care about the program. But then why did they suggest I sign up?

A week or so ago I hit one of those high pressure car wash locations (Fuller’s) for a good spray wash. I’d been through the wash before and always received the same treatment as usual. I would visit and leave with all car parts intact. But the other day was different, as I exited the wash I noticed my rear wiper blade was missing and the arm was yanked out of place. Naturally the car wash didn’t accept any responsibility (understandable) and claimed I must have lost the wiper blade before entering the car wash. How stupid does that sound. Try to use a windshield wiper when there isn’t a blade attached and you will instantly learn why the maneuver is stupid. I.e. scratches in the glass and a harsh sound you will not want to hear. I wanted my blade but their employee didn’t want to look for it. The end of that.
So I’m in the area and see a sign for Jiffy Lube, they wouldn’t quote me over the phone but when instructing me on how to locate them mentioned this Auto parts store. Stopped by Murray’s instead. Walked into the wiper blades area where they have a mini digital display which will recommend wiper blades based on answers you’ve provided about your vehicle. They had one in my size left, $ 10.48 with tax.
I should note: The counter guys greeted me when I entered and asked a few times if I needed assistance. After the purchase they offered, if I needed help affixing the blade, they would come out and assist. This is kind of a usual at parts stores. Regardless of who you are, depending on the purchase, they may offer free help with affixing or installing a part.

The folks here are on their A-​game.
They are always friendly, down-​to-​earth, and able to help.
Just tell ‘em what the year, make, and model are and they can find just about any part as well as specific details about it.
The tool rental is free but you have to leave a security deposit equal to the cost of the tool you’re borrowing. So that $ 100 torque wrench doesn’t have to collect dust in your workshop just for the few times a year you may need it…
Look for specials and deals. I was looking for a couple of jack stands and a two-​ton floor jack. Alone they would have run a total of almost $ 100 but a special bundle was available and on-​sale saving me $ 60.
Sara is very nice, too.

These guys are outstanding! The perfect part saved me a boatload of money.