Starbucks

How hard is it to make a iced vanilla latte?! After making 3 attempts, i get the same results. Stupidity is to make that mistake over and over again. Those baristas need help. It’s not even worthy to even give them a one star. The last time i went here, i had the same issue. They put like only one shot in my coffee and all you taste is the milk and vanilla. Super disappointed. Surprised that place is still open.

Fast friendly service. Have no complaints with this location, I visit frequently as it’s close to my house. Anytime they make a mistake with a drink order, which doesn’t happen often and more often then not is caused by my large, complicated orders, they are nothing but happy to correct the issue without making a big deal about it.
I visit often, almost daily, so as you can imagine I’ve come into contact with the majority of their employees at this location and haven’t come across an unpleasant one yet.
This location is wedged between northwest highway and Emerson, across from the train station making it a comfortable place to sit and watch the world go by while getting some work done.
From the panoramic view, to the friendly, helpful staff this is defiantly a location to visit. Oh! And the coffee & tea is great too!

This location was formerly a Caribou. It’s THE primo location in downtown MP, and I’m not surprised at all that the Bucks moved two blocks over. The Metra is right across the street. The interior was renovated, and the fireplace is sadly gone, along with all cushy chairs. They now have seven two-​place tables, a window counter with four side-​by-​side seats, each with an outlet, and a weird U-​shaped bench that usually has four two-​place tables at its sides. So, downsides: loss of fireplace and cushy chairs, loss of large 8 person table. Upsides: they added a vestibule (yay! So much warmer in winter), more outlets everywhere for charging, and they have a Clover! No need to buy a ½ pound of coffee for $ 17.50 when you can test it out for a mere $ 3.50 per tall. (I’m really not being sarcastic, this can be an affordable luxury without a commitment!). There is ample outdoor seating in a sunny location on the corner with awesome train watching. There are 11 tables outside. (That’s a lot, people!). No drive thru, but angled street parking and a shared lot out back make it easy to run in. Nice restrooms. Friendly staff. Once they forgot my Clover drink for a long time, manager did the right thing and gave me a free drink. If you get really lucky, you can see the Metra locomotive «Village of Mount Prospect» stop at Mount Prospect! How meta!

Awesome people work at this location! Friendly, fun, respectful, and knowledgable ! My family and I go here and we are never disappointed. No matter how busy it gets in there they always take a moment to say hello. Justine the manager runs a very efficient store and her happiness is very contagious.

The Starbucks down the street closed down and moved two blocks over into the downtown Mt Prospect area. Their new location has found a home where Caribou closed its doors, on the corner of Northwest Highway and Emerson. They’re really trying to live up to a «Starbucks on every corner»…literally.
I’ve seen the same employees move over, along with some veterans from other locations, probably here to help them get up and going. The staff is all friendly, as usual. They try and personalize your experience by marking your name on your drink so that they can address you, rather than your drinks over complicated title.
Now, I’m a sucker for Caribou’s cozy cabin ambiance, and unfortunately it is no more. It now has that same old cold and modern Starbucks feel, but that was to be expected. There is still no drive-​thru, but there is street parking and a lot in back.
*Drink of the moment: Soy latte, with sugar-​free cinnamon dolce.

They treated me like I was invisible, All I wanted is a warm hot coffee to battle the Chicago cold weather. I was first in line and my gift card ready, they just ignored me. They had their friends cut in line and took their order instead.
Not a friendly place.