Bee-Line System

I just called to find out if a bus had already passed cause I saw one turned a corner but it was a few minutes early. SUSIE answered and was so incredibly nasty to me that I asked to speak to someone else and her response was to call back and hung up on me. Every time thereafter I would call and shed answer. Finally I asked to speak to a supervisor and she started shouting a number for me to call. Then again I asked to speak to someone else and her answer was you asked to speak to a supervisor and hung up AGAIN on me. It’s bad enough the the busses NEVER run on time but then we call and speaking to customer service for a simple question is like pulling teeth. Disgusting.

I have a love/​hate relationship with this bus system. I love that it takes me where I need to go… I hate that sometimes there are glitches…
The alert system is wonderful. Good job Beeline. I recommend everyone sign up for it. It’s saved me several times.
An annoying thing? Well more then once. the bus has run early and I’ve missed my bus. Which sucks due to the fact that unlike the city, the bus doesn’t run as much as it could. (Perhaps less riders?)
However, as a bus system it works.

Bee Line Bus is a pretty reliable system on weekdays, and the schedule in many places is far more frequent than one would imagine for the suburbs. Much of Westchester was built around now abandoned trains and trolleys, so those living in those pre-​WWII, transit-​oriented areas will probably live close enough to a corridor with a bus route. And don’t think ZipCar will help you, b/​c they are not in too many places. (If you’re moving back home with your parents, get them to move closer to the local downtown where there probably is good bus service.)
Two changes in recent years that have been a big help: the proliferation of free apps like HopStop and websites like 511 that tell you exactly when and where to meet the bus (sorry Google and Apple Maps, but you’re not there yet for Bee Line); and, the acceptance of the same MetroCard used by NYC subway and bus. Many stores sell MetroCards, and if they don’t, you can ask them to start.
Weekday problems come from a lack of dedicated bus lanes on Westchester streets. So the bus gets stuck in car traffic congestion. Plans for dedicated lanes (like Select Bus Service in NYC) along Central Avenue and Route 119 seem to be shelved for now.
Unfortunately, a decent system on weekdays becomes a virtually non-​existent one during nights and weekends. It is like the bus map was drawn with invisible ink that fades away during certain hours and days. Routes that run 3 or 4x/​hour suddenly run once every 2 hours.
Like the NYC buses, and unlike every other city in America, Bee Line does not allow bicycles on its buses and has no bike racks in the front. In a hilly county, this would be exceedingly welcome. Efforts to change the bicycle policy a few years ago went nowhere.

I literally lived on the Bee-​Line Bus on the C Loop for six months going to IBM at 1133 Westchester Avenue in White Plains, NY office as a contract employee, whom my employer Computer Task Group has placed me. Although I choose to terminate employment with Computer Task Group on my own accord from June 1998 through December 1998 (a week before Christmas), which I have no further need for the Bee-​Line Bus System yet I still have the right to conjure reviews as I have experienced these businesses.
The drivers of the Bee-​Line System are professional and courteous to riders as I was traveling on the reverse commute from NYC to Westchester County in the morning and Westchester County to NYC in the evening. The buses has the appearance of a mini van as it is half the size of the NYC’s MTA buses. Every morning, as a IBM contract employee minority, I would travel among the gargantuan Nine West employees where the driver greeted us with a «good morning» and «have a great day» which I never receive from a NYC MTA bus, which was refreshing. My fare was attached to my Metro-​North RR ticket which MTA offers packages for the subway, Metro-​North combined with Bee-​Line System.
N.B. Bee-​Line System along with the MTA Subway and Metro-​North RR will burn a gargantuan hole in your wallet.